New volunteer orientation2010 ppt
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New volunteer orientation2010 ppt
- 1. Recreation Facility Services Volunteer Orientation Session
- 15. STOP! Take a moment now to think about the goals you have for your volunteer experience
- 19. Volunteering with the City of Edmonton
- 46. Stop! Take a Moment now to review the City of Edmonton Code of Conduct & your Hazard Assessment
- 61. View Upcoming Events & Opportunities, Check out the latest volunteer photos…
Editor's Notes
- -Welcome & introduce myself -Bathrooms -Emergency Exit -Format of the evening -Length
- -Point out materials in package -Procedure for applications & police checks
- Office of the City Manager: Accountable for developing long-term direction, strategic corporate functions and integrated corporate programming. Office of Emergency Preparedness: Office of the City Clerk: Manages Council and Committee meetings, conducts municipal elections and censuses, creates and retains records, operates numerous boards and coordinates Freedom of Information and Protection of Privacy requests. Asset Management & Public Works: Drainage, Parks, Waste
- Neighbourhood & community services: The branch supports communities and individuals and provides social, recreational and cultural opportunities. The primary responsibility is in the area of services to people within the context of their community. Operational Services: The primary function of the branch is to provide vital, industry-specific operational support to emergency medical and fire rescue services The Strategic Services Branch provides strategic advice to the department's leadership team, assists the operating branches of the department to achieve their established strategic directions and provides operational support for cross-branch functions.
- Point of discussion: Appearance before council City Assets Disclosure of information Gifts and gratuities Personal conduct Personal Gain or Benefit Political Activity
- We expect all our volunteers to behave in the manner described with all internal and external customers focus on excellent customer service Respect your co-workers both staff and volunteers: keep any conversation you have confidential and don’t participate in gossip and hearsay Treat internet socializing as public domain. You may not express any critical opinions about colleagues, supervisors or the City as your volunteer placement over public internet Disciplinary action could follow. In private chat rooms or facebooks do not conduct business with your colleagues or supervisors through these venues Always represent the City in a positive way, be conscious of how you present yourself in a City uniform or costume
- City assets include: Costumes, artifacts, historic vehicles, research materials, equipment You may not use facilities rooms or spaces for personal uses
- Read following points: -As you see a fellow volunteer placing a gun is his locker, he says to you ‘Don ‘ t worry, its just my equilizer. I don’t get mad, I get even -At Fort Edmonton Park a visitor reacts to a no smoking bylaw by flicking her cigarette butt in your general direction -While you are volunteering, another volunteer grabs your hand and asks you on a date. When you say ‘no’ the volunteer doesn’t let go of your hand and says “I won’t take no for an answer.” -While volunteering at the Zoo, a visitor yells at you because the train was late again, When you try to check his ticket he calls you ‘stupid’ and makes a racial slur. -Your ex unexpectedly shows up where you are volunteering and says, if I can’t have you no one can…then walks away Your Coordinator stands up and screams at you saying you are a worthless volunteer and that you don’t deserve to be here. Key point: FEEL threatended
- All of the previous scenarios could have been considered workplace violence…so what is considered workplace violence depends on how you perceive a situation. As front line volunteers, you need to trust your judgement when determining what is a threatening or intimidating situation.
- Code of Conduct Appearance before Council City Assets Disclosure of information Gifts and gratuities Personal Conduct