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National Volunteering Forum - October 2018 - Birmingham
- 1. NATIONAL VOLUNTEERING FORUM 2 OCTOBER 2018 10am - 4pm INCENTIVISED VOLUNTEERING & REWARDING VOLUNTEERS
- 6. Definitely a volunteer Definitely not a volunteer
- 7. Definitely a volunteer Definitely not a volunteer 1 542 3
- 8. Rank Variable Mean 1 A teenager who assists unpaid for five hours a week in a homelessness hostel 1.08 2 A lonely teenager who assists a charity without pay for five hours a week in order to make new friends 1.83 3 A teenager who assists unpaid for five hours a week in a homelessness hostel solely in order to develop their CV 2.09 4 A student who assists in organising a collection for a food bank, who does so solely because they are attracted to an existing student helper at the food bank 2.59 5 A recent graduate who assists a severely disabled university student full-time, and who receives money for their food, rent, and a small weekly stipend 2.88 6 A student who is doing a community service project as an enforced part of their educational qualifications 3.43 7 The convicted fraudster who chooses to complete 200 hours of community service instead of serving a prison sentence 4.51
- 9. How fixed are the rules on volunteering and reward? What makes incentives fair and accessible? What will reward look like in 10 years?
- 10. ROB JACKSON Rob Jackson Consulting Ltd
- 11. IAN MERRILL Spice Time Credits
- 12. VICTORIA COOK Bates Wells Braithwaite
- 13. Incentivised Volunteering the legal perspective National Volunteering Forum 2 October 2018 Victoria Cook, Senior Associate
- 14. What is a volunteer? “a person who freely offers to take part in an enterprise or undertake a task” “a person engaged in an activity which involves spending time, unpaid (except for travel and other out of pocket expenses), doing something which aims to benefit some third party…” “Unpaid volunteers are often the glue that holds a community together. Volunteering allows you to connect to your community and make it a better place.” “Volunteering is generally considered an altruistic activity where an individual or group provides services for no financial or social gain to benefit another person, group or organization"
- 15. Definitions and Distinctions • No legal definition of “volunteer” • Employee – a contract of service or apprenticeship • Worker – a contract for services • Self employed – contract with client/customer
- 17. Is there a contract? • Offer • Acceptance • Consideration (ie something of value) • Intention to create legal relations • Legally binding • Does not need to be in writing • Can be implied • X v Mid-Sussex CAB : no contract
- 18. Consideration • Payment – Murray v Newham CAB : EAT absence of pay not crucial factor in determining employment. – Breakell v West Midlands Reserve Forces and Cadets Association Names As Shropshire Army Cadet Force : paid cadet volunteer not in employment. – virtual currencies? • Expenses – Chaudri v Migrant Advisory Service : paid expenses of £25 per week rising to £40 per week regardless of actual expenses, was in employment. • Training – Melhuish v Redbridge CAB : provision of training not enough to represent remuneration.
- 19. Consideration • Benefits – Subsistence – Accommodation – Childcare – Occasional gifts/tokens – Vouchers
- 20. Incentives • What is the motivation of a volunteer? • What is reward? – Recognition – Thank you – Volunteer of the month – Reintegration into working life – A stepping stone – Opportunities to progress
- 21. "Voluntary workers” • Workers are entitled to NMW unless they are voluntary workers: – Employed by a charity, voluntary organisation, associated fundraising body or statutory body – No monetary payment other than actual expenses or reasonable pre-estimate – No benefit in kind other than reasonable subsistence or accommodation
- 22. Contacts Victoria Cook, Senior Associate : 020 7551 7856 Email: v.cook@bwbllp.com Bates Wells Braithwaite 2-6 Cannon Street London EC4M 6YH
- 25. SIOBHAN DAVIS Volunteer Centre Dorset
- 30. ROB WILKINSON My Cause UK
- 32. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk VOLUNTEERING at festivals ...what’s in it for me?
- 33. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk ROB WILKINSON | DIRECTOR WANT TO JOIN IN? Share with #NCVO & mention @mycauseuk @mycauseuk
- 34. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk About Us
- 35. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk Boomtown Charity Video
- 36. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk
- 37. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk OPPORTUNITY 1.
- 38. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk SUPPORT 2.
- 39. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk COMMUNITY 3.
- 40. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk Charities - What We Do For You!
- 41. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk Charities we have supported!
- 42. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk Festivals - How We Make A Difference!
- 43. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk Festivals we have supported! BOARDMASTERS DOWNLOAD BOOMTOWN LOVEBOX BESTIVAL
- 44. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk £100K FOR 700+ CHARITIES
- 45. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk 10K By 2020 we will have delivered FESTIVAL & EVENT VOLUNTEERS
- 46. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk War Child & Rethink Mental Illness
- 47. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk
- 48. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk Summary
- 49. JOIN OUR VOLUNTEERING REVOLUTION #HIVISHERO @mycauseuk THANK YOU WANT TO JOIN OUR VOLUNTEERING REVOLUTION? Visit mycauseuk.com
- 63. Results and Impact – new users
- 66. The Volunteer Recognition Scheme Dr. Kieran Mullan, Scheme Founder 2nd October NCVO event www.valueyou.org
- 77. • Volunteers that have given 100 hours or more in 12 months or less • 10% discount or more (15%, 20%) • No minimum spend • For personal use only
- 78. • Florists, butchers, bakers, cafes, restaurants, hairdressers, beauty parlours, fishmongers, dry cleaners, fast food, shoe repairs, key cutting, music shops, bicycle shops……..
- 83. ValueYou • Can be used in over 400 businesses in 15 Boroughs and Portsmouth • Due to launch in Walsall in 2018 • 1000+ volunteers from 250+ orgs • No charges to participants, grant funded to date
- 84. ValueYou • Volunteers apply, not the organisation • Doesn’t constitute benefit in kind (via HMRC) • Card lasts for 2 years • Independent businesses only to date • May affect benefits entitlement, on a case by case basis
- 85. Getting it going! • Visits to businesses • Raise awareness amongst volunteer managers • Promote the scheme to participants • Staff time to visit businesses the biggest cost • Expanding our use of volunteers
- 86. Benefits-volunteers • 100% of volunteers thought the scheme was a good idea. 95% thought it meant they were being positively recognised. 95% agreed or strongly agreed it made them feel personally valued. 66% had told other volunteers or friends and family about the scheme.
- 87. Benefits-volunteer managers • 100% of volunteer managers agreed it was a good idea. 82% thought it made a positive or very positive contribution to volunteer wellbeing.
- 88. Benefits • Improved volunteer experience/wellbeing • Stronger ambassadors for volunteering • Raising the profile of volunteering • Supporting independent sector locally
- 89. Testimonials • April James is a volunteer at Highgate Cemetery in Camden. She says: “I’m genuinely really delighted with the use I’ve gotten out of the ValueYou card so far. I already feel like Highgate rewards me more than amply for volunteering here, but to have a card that provides convenient discounts, offers gifts and most importantly encourages me to shop at local businesses is absolutely fantastic! I regularly use the card at Achilles Heels on the Caledonian Road. I was considering switching to using a chain such as Timpsons (purely due to potential savings) when I received the card. I was very pleased because this was the incentive I needed to stick with this locally owned business. The owner is so friendly and professional and now I have the 10% discount from the card, I’d not consider going anywhere else for shoe repair services.”
- 90. Want to get involved? • Supporting a major expansion programme • 3 Counties a year for 3 years • Joint applications • Forming an NCVO working group • Smaller ad hoc local applications
- 93. THANK YOU TO OUR SPEAKERS! @NCVOvolunteers #volforum
- 95. FURTHER INFORMATION Practical support https://www.ncvo.org.uk/practical-support/volunteering http://knowhownonprofit.org/ Data and research http://data.ncvo.org.uk/ https://www.ncvo.org.uk/institute-for-volunteering-research Investing in Volunteers http://iiv.investinginvolunteers.org.uk/ Become a member https://www.ncvo.org.uk/about-us/join-ncvo 95