Vito Pisciotta has over 15 years of experience in client relations and management roles at DST Subaccounting. He received a Bachelor of Business Administration from Baker University in 2008. His experience includes managing associates in risk management, providing monthly reporting to upper management, coordinating new client onboarding and system testing, resolving client issues, and processing mergers and trades. He has also held management roles overseeing teams that handle wires, checks, accounting, dividends, and commissions.

1. Vito A. Pisciotta
643 E 115th
Terrace •Kansas City Missouri •64131 •816.519.8273 •vitopigolf@gmail.com
EDUCATION
Bachelor of Business Administration September 2004- December 2008
Baker University
WORK EXPERIENCE
Client Relations Supervisor
DST Subaccounting
• Manage eight associates in the risk department
• Responsible for communication of issues within the division both internally and
externally
• Provide monthly report to upper management, stats and background of the stats
• Assign issues to members of the department to work with our technical team
Client Services Coordinator March 2012-March 2016
DST Subaccounting
• Work with clients to upgrade our system to fit their needs
• Coordinate bringing new clients on, and testing our system and theirs
• Work with technical team to develop enhancements for DST systems
• Resolve issues on a daily basis
• Provide reporting to the client on a monthly basis and fit the reports to their needs
• Speak with the client on a daily basis to ensure happiness and work on any needs they
expect
• Process Mergers for all Subaccounting clients
• Work on dividend and pricing issues and reprocessing trades for those issues
• Research issues with Subaccounting trades and issues clients have with Subaccounting
funds
Unit Manager
DST Call Center
• Responsible for the Triage Team, assisting callers that had fraudulent issues on their
account
• Worked with the Legal department on Legal Threats
• Managed Associates that received all calls that the shareholder had issues with their
account
• Worked on Checkwriting issues and getting money back from shareholders that had
bounced checks
Unit Manager April 2008-March-2012

2. DST Corporate Support
• Help with all outgoing wires, manual checks and ACH information
• Manage a department of twelve people that handle the accounting, dividend pay outs,
pricing of funds, and commissions for three different clients
• Obtained a Series 6 License for work with client
Team Coordinator August 2006- April 2008
DST/Scudder Investments Commissions/Special Services Department
• Created all procedures within the Department
• Helped write the monthly report for management
• Training all people in the department to know everything the
department does
• Helped write all reviews for all people in the department
Lead Mutual Fund Representative August 2005- August2006
DST/Scudder Investments Commissions/Special Services Department
• Learned the Exec Council phone line that was taken over from Chicago Office
• Helped with taking over the Institutional Phone Line Conversion from Baltimore to
Kansas City
• Trained new employees in the department on the Institutional Phone Line
• Worked Open Item Report for the Department