1. VINOD BISHT
VINOD SINGH BISHT C/o Pralahad Singh, Email: - bishtvinods8558@gmail.com
Shani khera, Near Signature tower, MOBILE: - 8882978558 /8447437414
Ser-29, Gurgaon (HR), Pin-122001.
Objective
To pursue a career in a dynamically growing organization, where I can utilize my acquired
knowledge and skills for the betterment of organization and self.
Career Summary
 2 years of relevant experience in corporate operations and Management.
 3 Years of relevant experience in BPO Operations and Management.
 Rich knowledge and passionate in achieving Service Level Agreement, Process Targets by
running the process successfully.
 Excellent in analytical ability, interpersonal, organizational, communication skills and execution of
plans.
 Highly proactive in terms of the processes as per the industry demands and standards.
Key areas of Expertise
 Operations Management: Executing service standards and guidelines that serve as benchmark for
excellent service delivery thereby contributing towards ameliorated service revenue generation.
 Process Management: Monitoring the overall functioning of processes, identifying improvement
areas and implementing adequate measures to maximize customer satisfaction level. Time to time
calibration of process methodology.
Key Responsibilities Handled
 Effectively expedite the payments to supplier to prevent line down situations, according to payment
terms and maintain effective relations with key suppliers to guarantee identification and resolution
of problems, and escalations.
 Independent Internal Auditor responsible for performing audits on purchase orders and shipments,
contract agreements, in order to meet the mandatory compliance requirements.
 Being proactive and systematic to avoid client escalations / issues and promptly resolving and/or
appropriately channelizing any escalations.
 Work with Materials management Leadership to assure the compliance requirements are met, and
further communicate the compliance requirements required practically to Materials management
organization effectively, through training sessions.
 Interpret and maintain data integrity of the Freight Spend captured for Transportation and logistics
segment of Honeywell by working in collaboration with the SCM team by providing supplier
feedback and ensuring compliance of order placement and pricing strategy.
 Clearly defining and communicating operational targets to direct repartees.
 Participating in the ongoing review of procedures and process changes and ensuring the same
has been carried out in the day-to-day process.
Achievements
 Awarded certificate best performer for the team 2011 in the first quarter.
 Awarded certificate of appreciation for the whole year 2012.
 Got certificate of appreciation from HP for excellent performer for whole the year 2012.

2. Employers
 Worked as a Sr.CSE for SERCO BPO from 30th Sep 2010 to till 16th Feb 2013.
 Working as a Fraud Control Executive with Interglobe aviation ltd (Indigo) from 11th July
2013 to 18 June 2014.
 Working as a MIS Executive with Honeywell International from 23rd
June to till today.
Educational Qualification
10th Passed from UK Board in the year 2004
12th Passed from UK Board in the year 2007
Final year result awaited B.A (Distance Education) From Delhi University.
Technical Skills
Basic Knowledge of Computer. (Ms-Dos, MS-Office, Excel, Power Point, Out Look, Internet & SAP)
Personal Details
Father Name : Kushal Singh
Date of Birth : 3-8-1989
Marital Status : Single
Gender : Male
Language Know : English and Hindi
Nationality : Indian
Declaration
I certify that above mentioned information is correct to the best of my knowledge and
nothing has been concealed.
(VINOD BISHT)