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Vindicia®
CashBox®
delivers the full range of capabilities you need in a subscription billing platform.
Designed to increase customer acquisition and retention, CashBox supports go-to-market flexibility
and empowers business users. Use the features in CashBox to gain more control over how you work
with customers and more insight into ways to increase subscription revenue.
Vindicia CashBox Feature Highlights
Drive Higher Subscription and Recurring Revenue
Collaborating to Improve
Your Business
As a CashBox user, you
benefit from regular Vindicia
Client Business Reviews with
our team of subscription
specialists. Using cohort
analysis, peer rankings,
and our knowledge of best
practices, we review and
analyze key metrics from
your organization. The
actionable recommendations
that come out of Client
Business Reviews can
help you grow subscribers,
improve retention, and reduce
chargebacks—leading to
higher revenue.
Campaign Management
u	Design and implement promotion- and
coupon-based campaigns with rolling or
fixed periods
u	Launch seasonal campaigns and promotions
that target specific combinations of products
u	Clone successful campaigns and easily
modify them for new audiences, products,
and channels
u	Offer fixed-amount or percentage-based
discounts, or grant additional free time
u	Control campaign effective dates and
validity periods
u	Use segmentation by product, offer, and new
subscriber only to ensure the right target
audience is receiving the right promotion
Business Model Support
u	Create offer plans for any business model:
u	Free trials with auto-enrollment
u	Hybrid subscription with add-on purchases
u	Freemium and metered use
u	Recurring and non-recurring
u	License- and usage-based plans
u	Flexible subscription terms (seasonal,
weekly, monthly, annual, etc.)
u	Microtransactions, including support for
virtual currencies
u	Define multiple offers with varying currencies,
time periods, and recurring pricing
parameters
u	Create offers that synchronize with your
product catalog, reducing administration
Business and Revenue Optimization
u	Deploy using a methodology based on proven
use cases and implementation practices
u	Gain insight from Vindicia Client Business
Reviews built around our team’s analysis of
your key metrics and business operations
u	Take advantage of benchmarking data to
understand and optimize pricing, revenue,
subscriber growth, and retention
u	Adopt operational best practices more easily
with help from our team
Global Tax
u	Taxes calculated and billed automatically
across currencies and locations based on
the tax status of your products
u	Integrated, continuously updated tax engine
reflects the latest tax codes across the globe
u	Full support for tax IDs and exemptions
u	Support for federal, local, state, city, and
municipal taxes as well as VAT, GST/HST,
and other applicable taxes worldwide
Finance
u	Take advantage of direct data feeds into
your existing revenue recognition processes
u	Leverage Vindicia’s proven reconciliation
best practices
u	Use documented processes to reconcile
CashBox data with data from your payment
processor
u	Integrate seamlessly with internal systems
Payment Methods and International Support
u	Accept multiple payment methods, including
credit cards, debit cards, ACH, Amazon
Payments, PayPal, ELV, direct debits, mobile
payments, and other popular regional
methods
u	Manage and submit transactions to your
choice of supported payment processors
u	Send customized billing messages in any
language compliant with the ISO 639-2 or
IANA Language Subtag Registry standards
u	Accept any currency supported by your
payment processor with routing by country,
currency, or product
Scale and Reliability
u	99.99% uptime
u	241 million customer accounts and
167 million credit cards
u	1.5+ billion API calls per year
u	Processed more than $21.8 billion
u	Redundant data center operations
u	Data center-class platform supports
high transaction volumes and large
single-day events
VINDICIA CASHBOX
vindicia.com
About Vindicia
Vindicia keeps consumers connected to the subscription service they love, and companies connected to the subscription revenues they need. The company
helps others thrive in an increasingly subscription-based economy by keeping recurring billed services and digital goods flowing, profitable and available. Vindicia
combines cutting edge customer acquisition methods with advanced customer retention technologies, while maintaining unmatched scalability and 99.99% up-time.
Vindicia clients include TransUnion Interactive, Intuit, IAC, Bloomberg, Vimeo and Next Issue Media. For more information visit www.vindicia.com. Follow us on
Twitter @vindicia, “Like” us on facebook/vindicia, and read our blog at www.vindicia.com/blog.
Copyright © 2015 Vindicia, Inc. All rights reserved. Vindicia, the Vindicia logo, Vindicia CashBox and the designated trademarks herein are trademarks of Vindicia,
Inc. in the U.S. and/or other countries. All other brands or product names are the trademarks or registered trademarks of their respective holders. 0115
US Headquarters
Vindicia, Inc.
303 Twin Dolphin Drive, Ste. 200
Redwood City, CA 94065-1424
P 	 +1 650 264 4700
F	 +1 650 264 4701
vindicia.com/contact
UK / European Headquarters
26-28 Hammersmith Grove
London W6 7BA
P	 +44 (0) 208 618 2066
F	 +44 (0) 208 834 1100
vindicia.com/contact
Singapore / APAC Headquarters
Prudential Tower, Level 27
30 Cecil Street, Suite 57
Singapore 049712
P	 +65 6631 2934
F	 +65 6631 2880
vindicia.com/contact
vindicia.com
Page 2
Customer Support
u	Send customers push notifications of
events, such as entitlement status changes,
automatically
u	Modify customer billing and payment
information via the online portal interface
u	Change payment methods or billing frequency
u	Access and view customer transaction history
and past or pending chargebacks
u	Perform subscription upgrades and add
additional services
u	Grant refunds and perform service
cancellations
u	Keep customers informed of billing and
account status with automated e-mail
notifications
Security and Compliance
u	PCI Level 1 Service Provider status reduces
your PCI compliance burden
u	Audited annually by independent, third-party
firms
u	SSAE 16 Type II compliance
u	EU Safe Harbor compliant
Fraud Prevention
u	Evaluate risk pre-transaction with built-in
fraud scoring
u	Define acceptable scores to optimize the
customer acquisition process
u	Recover lost revenues with automated
chargeback management
u	Identify causes of fraud with built-in reporting
Automated Invoicing
u	Present business customers with custom,
itemized invoices
u	Manage all product attributes, such as prices,
effective dates, and entitlements, individually
or in bundles
u	Automate and configure invoice content by
fields, including terms, customer, product,
billing plan, and cross- and upselling links
u	Reflect your brand on customizable invoices
u	Send invoices and notifications automatically
based on the schedule and timing you choose
u	Use full dunning capabilities to ensure
outstanding balances are accounted for
and billed
Easy-to-Use Online Portal
u	Create offer plans in minutes through an
intuitive interface
u	Access a rich set of functionality for
administration, customer service, offer
management, and reporting
u	Give business users direct access to features
that require little or no training to use
u	Enter product data through the portal or API
Product Catalog
u	Flexible product catalog enables advanced
pricing across multiple channels and at the
product and billing plan levels
u	Entitlement management ensures customers
receive seamless service
u	Modular and reusable configuration makes
catalog management more efficient
u	Support for a wide range of pre-paid and
post-paid usage billing models
Hosted Order Automation
u	Eliminate your PCI compliance burden with
hosted order automation
u	Control your purchase flow along with look
and feel
u	Perform A/B testing to optimize the purchase
process
u	Use hosted order automation capabilities
for both site-based and mobile/console
environments
Reporting and Analytics
u	Generate reports detailing the effectiveness of
promotions and campaigns
u	Review executive dashboards for daily insight
into operational trends and other key metrics
u	Take advantage of more than 24 native
reports or use data stored in CashBox in your
existing reporting tools
u	Download reports or run and view reports
online
u	Use free reporting application, which includes
dashboards and over 30 out-of-the-box
reports, to integrate CashBox data with
Salesforce.com
Flexible API
u	SOAP-based API, with
client libraries provided for
PHP, Visual Basic/ASP, Perl,
Java, and .NET with C#
u	WSDLs provided for native
library implementations in
other environments
u	Multiple production
instance support allows for
customer-driven migration
to new releases
u	All communications
transacted over secure
channel

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Vindicia CashBox - A Subscription Billing Solution

  • 1. Vindicia® CashBox® delivers the full range of capabilities you need in a subscription billing platform. Designed to increase customer acquisition and retention, CashBox supports go-to-market flexibility and empowers business users. Use the features in CashBox to gain more control over how you work with customers and more insight into ways to increase subscription revenue. Vindicia CashBox Feature Highlights Drive Higher Subscription and Recurring Revenue Collaborating to Improve Your Business As a CashBox user, you benefit from regular Vindicia Client Business Reviews with our team of subscription specialists. Using cohort analysis, peer rankings, and our knowledge of best practices, we review and analyze key metrics from your organization. The actionable recommendations that come out of Client Business Reviews can help you grow subscribers, improve retention, and reduce chargebacks—leading to higher revenue. Campaign Management u Design and implement promotion- and coupon-based campaigns with rolling or fixed periods u Launch seasonal campaigns and promotions that target specific combinations of products u Clone successful campaigns and easily modify them for new audiences, products, and channels u Offer fixed-amount or percentage-based discounts, or grant additional free time u Control campaign effective dates and validity periods u Use segmentation by product, offer, and new subscriber only to ensure the right target audience is receiving the right promotion Business Model Support u Create offer plans for any business model: u Free trials with auto-enrollment u Hybrid subscription with add-on purchases u Freemium and metered use u Recurring and non-recurring u License- and usage-based plans u Flexible subscription terms (seasonal, weekly, monthly, annual, etc.) u Microtransactions, including support for virtual currencies u Define multiple offers with varying currencies, time periods, and recurring pricing parameters u Create offers that synchronize with your product catalog, reducing administration Business and Revenue Optimization u Deploy using a methodology based on proven use cases and implementation practices u Gain insight from Vindicia Client Business Reviews built around our team’s analysis of your key metrics and business operations u Take advantage of benchmarking data to understand and optimize pricing, revenue, subscriber growth, and retention u Adopt operational best practices more easily with help from our team Global Tax u Taxes calculated and billed automatically across currencies and locations based on the tax status of your products u Integrated, continuously updated tax engine reflects the latest tax codes across the globe u Full support for tax IDs and exemptions u Support for federal, local, state, city, and municipal taxes as well as VAT, GST/HST, and other applicable taxes worldwide Finance u Take advantage of direct data feeds into your existing revenue recognition processes u Leverage Vindicia’s proven reconciliation best practices u Use documented processes to reconcile CashBox data with data from your payment processor u Integrate seamlessly with internal systems Payment Methods and International Support u Accept multiple payment methods, including credit cards, debit cards, ACH, Amazon Payments, PayPal, ELV, direct debits, mobile payments, and other popular regional methods u Manage and submit transactions to your choice of supported payment processors u Send customized billing messages in any language compliant with the ISO 639-2 or IANA Language Subtag Registry standards u Accept any currency supported by your payment processor with routing by country, currency, or product Scale and Reliability u 99.99% uptime u 241 million customer accounts and 167 million credit cards u 1.5+ billion API calls per year u Processed more than $21.8 billion u Redundant data center operations u Data center-class platform supports high transaction volumes and large single-day events VINDICIA CASHBOX vindicia.com
  • 2. About Vindicia Vindicia keeps consumers connected to the subscription service they love, and companies connected to the subscription revenues they need. The company helps others thrive in an increasingly subscription-based economy by keeping recurring billed services and digital goods flowing, profitable and available. Vindicia combines cutting edge customer acquisition methods with advanced customer retention technologies, while maintaining unmatched scalability and 99.99% up-time. Vindicia clients include TransUnion Interactive, Intuit, IAC, Bloomberg, Vimeo and Next Issue Media. For more information visit www.vindicia.com. Follow us on Twitter @vindicia, “Like” us on facebook/vindicia, and read our blog at www.vindicia.com/blog. Copyright © 2015 Vindicia, Inc. All rights reserved. Vindicia, the Vindicia logo, Vindicia CashBox and the designated trademarks herein are trademarks of Vindicia, Inc. in the U.S. and/or other countries. All other brands or product names are the trademarks or registered trademarks of their respective holders. 0115 US Headquarters Vindicia, Inc. 303 Twin Dolphin Drive, Ste. 200 Redwood City, CA 94065-1424 P +1 650 264 4700 F +1 650 264 4701 vindicia.com/contact UK / European Headquarters 26-28 Hammersmith Grove London W6 7BA P +44 (0) 208 618 2066 F +44 (0) 208 834 1100 vindicia.com/contact Singapore / APAC Headquarters Prudential Tower, Level 27 30 Cecil Street, Suite 57 Singapore 049712 P +65 6631 2934 F +65 6631 2880 vindicia.com/contact vindicia.com Page 2 Customer Support u Send customers push notifications of events, such as entitlement status changes, automatically u Modify customer billing and payment information via the online portal interface u Change payment methods or billing frequency u Access and view customer transaction history and past or pending chargebacks u Perform subscription upgrades and add additional services u Grant refunds and perform service cancellations u Keep customers informed of billing and account status with automated e-mail notifications Security and Compliance u PCI Level 1 Service Provider status reduces your PCI compliance burden u Audited annually by independent, third-party firms u SSAE 16 Type II compliance u EU Safe Harbor compliant Fraud Prevention u Evaluate risk pre-transaction with built-in fraud scoring u Define acceptable scores to optimize the customer acquisition process u Recover lost revenues with automated chargeback management u Identify causes of fraud with built-in reporting Automated Invoicing u Present business customers with custom, itemized invoices u Manage all product attributes, such as prices, effective dates, and entitlements, individually or in bundles u Automate and configure invoice content by fields, including terms, customer, product, billing plan, and cross- and upselling links u Reflect your brand on customizable invoices u Send invoices and notifications automatically based on the schedule and timing you choose u Use full dunning capabilities to ensure outstanding balances are accounted for and billed Easy-to-Use Online Portal u Create offer plans in minutes through an intuitive interface u Access a rich set of functionality for administration, customer service, offer management, and reporting u Give business users direct access to features that require little or no training to use u Enter product data through the portal or API Product Catalog u Flexible product catalog enables advanced pricing across multiple channels and at the product and billing plan levels u Entitlement management ensures customers receive seamless service u Modular and reusable configuration makes catalog management more efficient u Support for a wide range of pre-paid and post-paid usage billing models Hosted Order Automation u Eliminate your PCI compliance burden with hosted order automation u Control your purchase flow along with look and feel u Perform A/B testing to optimize the purchase process u Use hosted order automation capabilities for both site-based and mobile/console environments Reporting and Analytics u Generate reports detailing the effectiveness of promotions and campaigns u Review executive dashboards for daily insight into operational trends and other key metrics u Take advantage of more than 24 native reports or use data stored in CashBox in your existing reporting tools u Download reports or run and view reports online u Use free reporting application, which includes dashboards and over 30 out-of-the-box reports, to integrate CashBox data with Salesforce.com Flexible API u SOAP-based API, with client libraries provided for PHP, Visual Basic/ASP, Perl, Java, and .NET with C# u WSDLs provided for native library implementations in other environments u Multiple production instance support allows for customer-driven migration to new releases u All communications transacted over secure channel