1. Vicki Neilson Resume
0428 613 067│ vicki.262@hotmail.com
Experienced Administration/Community Services Professional
Career Profile Core Strengths
A well-rounded and loyal leader with fifteen years in several Government
Departments. Also worked for several years in the Youth and Family
Services field as Case Manager working with young offenders
engaging them in a complete renovation of a motor vehicle and
worked hands on teaching them all aspects of car renovations, which
entailed stripping back to bare metal and rebuilding . Thrives in fast-
paced, evolving environments and works equally well individually and
as member of a team. I have Supervisory skills both in Training and
Management. Developed good communication skills and involved in
the fundraising side of several Organizations with positive results.
Have advanced computer proficiency skills in Microsoft Office.
Currently studying a Diploma in Business Administration and also
Diploma in Business and Leadership
Case Management
Conflict Resolution
Counseling
Advocacy
General Office Administration
Senior First Aid
Equal Opportunity Awareness
Customer Service
Warehouse Logistics
.
Australian Bureau of Statistics August 2016-Current
Census Field Officer
Professional Experience

2. Vicki Neilson
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Deliver census material and attend residences to ensure completion of census forms, complete online excel sheets of
outcomes of individual clients. Abide by confidentiality agreements
Envision Employment Services April 2016-June 2016
Sponsorship Officer
Developing Relationships with businesses and organizations to facililiate offers of Sponsorship and Donations for Not for
Profit organization. General Office Management
International Street Food Festival 19-20th
March 2016
Bar Attendant/ Team Leader
Hold RSA Certificate, Conduct Stock Control and Service, Cash Register and EFTPOS Operation and Cash Handling
Flight Training Airfield, Parafield S.A Nov 2015-June 2016
Bar Attendant/ Kitchen Hand
Hold RSA Certificate, Conduct Stock Control and Service, Cash Register and EFTPOS Operation and Cash Handling.
General kitchen hand duties, food preparation and serving /clearing of all food preparation,
RSL Gawler S.A 2012-2015
Bar Manager/ Short Order Cook and kitchen hand
Perform Short Order Cooking for up to 60 people and provide Sandwich making, pies and pasties to clients. Hold RSA
Certificate, Conduct Stock Control and Service, Cash Register and EFTPOS Operation and Cash Handling Experience.
General kitchen hand duties, food preparation and serving /clearing of all food preparation,
ADELAIDE COMMUNITY CORRECTIONS, Adelaide, SA Feb 2011 – Dec 2014
Receptionist AS02
 Perform general office administration.
 Prioritized duties to ensure timely completion of tasks.
 Responsible for Induction of new Staff and Contract Employees
 Manage and schedule meetings, take and compile minutes of meetings
 Followed policy and procedures to ensure compliance with legal expectations.
Complete day-to-day administrative tasks such as answering phone, operating switchboard, responding to email,
and customer service
YATALA LABOUR PRISON, Northfield, SA 2006-2011
Correctional Officer OPS2
 Performed inmate case management.
 Was responsible for driving and ambulatory security patrol.
 Contained prisoners.
 Escorted prisoners to hospital appointments and other off-site locations.
 Resolved conflict and diffused potentially violent situation
 Adhered to confidential management
 Acted up in OPS3 positions within holding cells position
 Training Officer of new recruits
 Health Centre operation and care of patients
ADELAIDE WOMEN’S PRISON, Adelaide, SA 2000 – 2006
Correctional Officer OPS2
 Saved prisoner’s life during major structure fire.
 Assisted with several suicide attempts, including a successful return to life outcome.
 Performed standard correctional officer duties.
 Adhered to confidential management
HARMONY HAVEN FAMILY SHELTER, Mansfield Park S.A 1998-1999

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Case Worker
Case Management
Admission and discharge of clients
Administration duties
Adhere to Confidential management
PORT WAKEFIELD SEAFOODS 1996-1998
Manager
Processing of Seafood
Sales of products
Business Processes
Cash Handling and Cash Register Operation
Staff Hiring and Supervising
Stock Control
Diploma of Business and Leadership, MCI Institute, Expected November 2016
Diploma of Business Administration, MCI Institute, Expected November2016
Certificate 11 in Security Operations, Tactical Training -March 2015
Certificate 111 in Security Operations, Tactical Training- March 2015
Responsible Service Of Alcohol – March 2015
Senior First Aid – March 2015
Practical course in Kitchen Management and Cooking, Elizabeth TAFE 2011
Certificate in Residential Property Management- Level 1 2005
Certificate of Competency, Correctional Officer Level 3, Department for
Correctional Services- 2003
Certificate III in Correctional Practice (Custodial Corrections), Department for Correctional
Services-2003
Certificate IV inCommunity Services and Health - Youth Work, Technical & Further Education South
Australia, Port Adelaide- 1999
Certificate III in Community Services and Health - Youth Work Technical & Further Education South
Australia, Port Adelaide- 1999
Referrees
Diane Cooper Hanno Kohn
DCS Senior Prosecutor President Gawler RSL
di.cooper@sa.gov.au 0439 022 564
0429 074 121
Glenn Hickman Trudy Smith
Ops 4 Supervisor Administration Officer
streak16@bigpond.com trudy.smith@sa.gov.au
0401 850 645 0419 816 004
Education & Certifications

4. Vicki Neilson
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