Quality improvement tools

1. School of Medical and Allied Sciences
Course Code: BMLS1006 Course Name: Introduction to quality & patient safety
Faculty Name: A. Vamsi Kumar Program Name: B.Sc. MLT
UNIT -1
Topic
Concept of quality of care & Quality
improvement approaches

2. Sem – 1 Programme Structure
Sl. No
Course Code Name of the Course
Faculty Name
1 BMLS1001 Introduction to National Healthcare Delivery System in India D. Srinivasa Rao
2 BMLS1002 BASic computers and information Science
Ms. Heena Kharna
3 BLLUCT1001 Professional Communication –1 Priyanka
4 BMLS1004 Medical Terminology, Record keeping A. Sankar
5 BMLS1005 Medical Law and Ethics A. Vamsi Kumar
6 BMLS1006 Introduction to Quality and Patient safety A. Vamsi Kumar
7 BMLS1007 Professionalism and values A. Vamsi Kumar
8 BMLS1009
Principals of Management with special reference to Medical Laboratory
Science (MLS) management D. Srinivasa Rao
9 BMLS1010 Community orientation and clinical visit D. Srinivasa Rao
10 BMLS1051 BASic computers and information Science – Practical Ms. Heena Kharna
11 BMLS1053 Medical Terminology, Record keeping - practical A. Sankar
12 BMLS1054 Introduction to Quality and Patient safety - practical A. Vamsi Kumar
13 BMLS1056
Principals of Management with special reference to Medical Laboratory
Science (MLS) management-Practical P. Yashwanth
14 BLEUCT1002 Creative / Liberal Arts Mr Santanu Mukerji
15 BCEUCT1002 WASte Management Dr. Shafat Ahmad Khan

3. Syllabus Overview
Unit 1
Quality assurance and management Number of Lecture Hours 6
Concepts of Quality of Care, Quality Improvement Approaches, Standards and Norms, Quality
Improvement Tools & Introduction to NABH guidelines
Pedagogy tools Scaleup Lecture
Unit 2
Basics of emergency care and life support skills Number of Lecture Hours 6
Vital signs and primary assessment, Basic emergency care – first aid and triage, Ventilations including use
of bag-valve-masks (BVMs), Choking, rescue breathing methods, One- and Two-rescuer CPR, Using an AED
(Automated external defibrillator) & Managing an emergency including moving a patient.
Pedagogy tools Scaleup Lecture
Unit 3
Bio medical waste management and environment safety Number of Lecture Hours 6
Definition of Biomedical Waste, Waste minimization, BMW – Segregation, collection, transportation,
treatment and disposal (including color coding), Liquid BMW, Radioactive waste, Metals / Chemicals / Drug
waste, BMW Management & methods of disinfection, Modern Technology for handling BMW, Use of
Personal protective equipment (PPE) & Monitoring & controlling of cross infection (Protective devices)

4. Syllabus Overview
Unit 4
Infection prevention and control & Antibiotic Resistance Number of Lecture Hours 6
Evidence-based infection control principles and practices [such as Sterilization, Disinfection, Effective hand hygiene and
use of Personal Protective Equipment (PPE)], Prevention & control of common healthcare associated infections,
Components of an effective infection control program, and Guidelines (NABH and JCI) for Hospital Infection Control.
Antibiotic Resistance- History of antibiotics How resistance happens and spreads, Types of resistance- intrinsic, acquired,
passive, Trends in drug resistance & Actions to fight resistance, Bacterial persistence, Antibiotic sensitivity, Consequences
of antibiotic resistance & Antimicrobial Stewardship – Barriers and opportunities, tools and models in hospitals
Pedagogy tools Scaleup Lecture
Unit 5 Disaster preparedness and management Number of Lecture Hours 6
Fundamentals of emergency management, Psychological impact management, Resource management, Preparedness and
risk reduction & Key response functions (including public health, logistics and governance, recovery, rehabilitation and
reconstruction), information management, incident command and institutional mechanisms.
Pedagogy tools Scaleup Lecture
Unit 6 Basics of biosensors and their role in patient care
and safety
Number of Lecture Hours 6
Introduction to biosensors, concept of bio sensor system, Types of Bio receptors, Applications of Biosensors in patient
care and management.

5. Materials
Text
Books
1 The Essentials of Patient Safety by Charles Vincent, Elsiver, 2014
2 Laboratory quality control and patient safety by De Gruyter
3
4
5
Reference
Books
1 Biosensors and Biodetection: Methods and Protocols, Volume 2: Electrochemical,
Bioelectronic by Ben Prickril & Avraham Rasooly (eds.) Edition 2
2
3
4
5

6. Prerequisite/Recaptulations

7. Objectives

8. Animation

9. Definition of “Quality”

13. Basic premise of Quality of services

14. Principles of improving Quality

15. Dimensions of Quality for Healthcare Services

16. Quality Management

20. PDCA
1. P- Plan
2. D- Develop
3. C- Check
4. A – Act

21. PDCA

23. Quality Improvement Tools

30. NABH Standards & Norms

37. Objective Questions

38. https://www2.slideshare.net/akhileshbhargava/quality-in-health-care
https://www2.slideshare.net/ShaharulSohan/hospital-administration-role-in-quality-patient-
care
https://www2.slideshare.net/zulfiquer732/quality-management-in-healthcare-services
References

39. Materials
Text
Books
1 The Essentials of Patient Safety by Charles Vincent, Elsiver, 2014
2 Laboratory quality control and patient safety by De Gruyter
3
4
5
Reference
Books
1 Biosensors and Biodetection: Methods and Protocols, Volume 2: Electrochemical,
Bioelectronic by Ben Prickril & Avraham Rasooly (eds.) Edition 2
2
3
4
5

40. YouTube videos