Hospital challanges

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Different Challenged Faced in the Hospital, in their working and Management

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Hospital challanges

  1. 1. CHALLENGES OF HOSPITAL<br />DR.N.C.DAS<br />
  2. 2. NATURE OF CHALLANGES<br /><ul><li>Modern present day hospital is a complex matrix organisation with amalgam of social architecture and latest technology.
  3. 3. The present hospital function has unique components of its own apart from functioning as a business organisation , research laboratory, and a provision store.
  4. 4. It is important to strike a balance between internal operations and external connections with emphasis on planning, development, efficient operation and cost containment.
  5. 5. The biggest nature of challenge is from the Wish list of health care institution, expanded need list of professionals and demand list of users (patient), people and community.
  6. 6. Over and above all these the administrator has to manage with present day innovations technologies, legislation ,optimum utilisation of scare resource and compliance to various acts and rules.</li></li></ul><li>WHY CHALLENGES<br /><ul><li> Rapid development in Med. Tech.
  7. 7. Increase Health awareness of people
  8. 8. Rapid Urbanization
  9. 9. Increase demand for better facilities
  10. 10. Active participation of Media
  11. 11. Legal involvements in hospital affair
  12. 12. Maintaining peaceful internal environment
  13. 13. Increased Political interference
  14. 14. Better and quick communication facilities
  15. 15. Competitive private health care facilities
  16. 16. Increase in Senior Citizens
  17. 17. Higher level of consumers expectations
  18. 18. Marketing of hospital services</li></li></ul><li>CHALLENGES OF HOSPITAL<br /><ul><li>Lack of infrastructure
  19. 19. Lack of adequate </li></ul> manpower<br /><ul><li> Lack of motivation of </li></ul> staff<br /><ul><li> Apathy of Doctor/</li></ul> Nurses<br /><ul><li> Union activities
  20. 20. Financial constraints
  21. 21. Logistic management
  22. 22. OVER CROWDING
  23. 23. Municipality
  24. 24. Poll. C. Board
  25. 25. Consumer’s forum (CPA)
  26. 26. Right to info.
  27. 27. Legal issues
  28. 28. Water supply
  29. 29. Electricity
  30. 30. Public Relation
  31. 31. Media
  32. 32. Political Influence</li></ul>HOSPITAL<br />ADMN.<br />INTERNAL<br />EXTERNAL<br />TECHNOLOGICAL &<br />NEW CONCEPTS<br /><ul><li>Competitive Health Care
  33. 33. Quality Management
  34. 34. ISO Certification
  35. 35. NABH Accreditation
  36. 36. Patient Safety
  37. 37. Robotic Surgery
  38. 38. Modern Investigations (MRI, C.T)
  39. 39. High Level of Consumer Expectation
  40. 40. Shortage of Technical Manpower </li></li></ul><li>INTERNAL CHALLANGING FACTORS<br />MANPOWER<br />MANAGEMENT<br />TECHNOLOGY<br />MANAGEMENT<br />FIXED ORG. STRUCTURE<br />CHALLANGING<br />AREAS<br />QUALITY<br />MANAGEMENT<br />POWER<br />CRAZE<br />MODERN<br />INFORMATION<br />TECHNOLOGY<br />LEADERSHIP<br />MOTIVATION<br />COST CONTAINMENT<br />COMPETITIVEMARKET<br />
  41. 41. COMMUNITY CARE RIGHTSAND LEGAL ISSUES<br />COMMUNITY CARE RIGHTS<br />1. Preparation of MLC<br />2. Notification of birth & deaths<br />3. Notification of infectious disease<br />4. Notification of unnatural deaths<br />5. Conducting medical examination<br />6. Issue of medical & fitness certificate<br />7. Conducting post-mortem<br />8. Notification of all accidental cases<br />9. Proper completion of case sheets. (Medical records)<br />10. Age Determination by court orders. <br />11. Furnishing Medical Opinion on court direction. <br />LEGAL ISSUES<br />1.Compliance of MTP Act.<br />2. Compliance of PNDT Act.<br />3. Compliance of BMW Act.<br />4. Consumer’s Protection Act.<br />5. Right to Information Act.<br />6. Issue of disability Certificates<br />7. Organ Transplantation Act. <br />8. Artificial Insemination Act.<br />9. Custody of Mentally ill patients. <br />10. PNDT (Sex Determination) Act.<br />11. Food Adulteration Act. <br />12. Ethical Issues. <br />
  42. 42. EXTERNAL CHALLANGES<br />BMWMANAGEMENT<br />EXTERNAL CHALLANGES<br />CONSUMER PROTECTIONFORUM<br />RIGHT TO INFORMATION<br />
  43. 43. PATIENT SERVICE CHALLANGES<br />OVER CROWDING<br />SERVICE EXPANSION<br />PATIENT<br />NEW TECNOLOGY<br />PATIENT SATISFACTION<br />QUALITY OF CARE<br />
  44. 44. HOSPITAL ORGANIZATION CHALLANGES<br />PRODUCT IS A SERVICE & <br />CAN NOT BE QUANTIIFIED<br />LEGAL BINDINGS<br />DUAL <br />AUTHORITY<br />CHALLANGES<br />AS<br />AN ORGANIZATION <br />VARIABLE & UN EVEN CARE NEED<br />STANDARD NOT COMPARABLE<br />SERVICE IS PERSONALIZED<br />PROFESSIONAL & <br />HIGHLY SKILLED<br />CRAVE FOR MODERN TECHNOLOGY<br />IN OPERATION AND INVEST.<br />MATER OF LIFE AND DEATH<br />NEEDS IMMEDIATE <br />DECISION<br />NATURE OF DUTIES<br />VARIES, DOCTORS, NURSES<br />& OTHER TECH. STAFF<br />
  45. 45. STRATEGIES TO MEET THE CHALLENGES<br />CLEAR CUT <br />RESPONSIBILITY<br />TECHNOLOGICAL <br />ADVANCEMENT<br />HOSPITAL INFECTIONCONTROL PRACTICE<br />RESTRUCTURING <br />POWER <br />SHARING <br />REORIENTATION <br />TRAINING<br />AWARDS ANDPUNISHMENT<br />STRATEGIES<br />INCREASE <br />EFFICIENCY<br />CARRIERDEVELOPMENT<br />RELATION WITH<br />OUTSIDE AGENCIES<br />LEADERSHIP &<br />MOTIVATION <br />IMPROVE PATIENT <br />SAFETY &CARE <br />MARKETING OF <br />HOSPITAL SERVICES<br />DEVELOPING <br />MODERN MIS <br />
  46. 46. hospiad<br />Hospital Administration Made Easy<br />THANK YOU<br /> http//hospiad.blogspot.com<br />An effort solely to help students and aspirants in their attempt to become a successful Hospital Administrator.<br />DR. N. C. DAS<br />

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