1. Valeri M. Dunn
Houston, TX ~ msvaldunn@gmail.com ~ PH. 305-915-5991
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Creative and innovative human services professionalseeking a position in a challenging and progressive environment. Proven t rack
record in strategic planning, investigation, counseling,training, organizing, and interacting with individuals and groups at all
organizational levels. Recognized for strong communication skills with the ability to establish genuine rapport. Known for th riving in
high-pressure environments, balancing priorities and meeting tight deadlines
ProfessionalExperience
CoreStaff Services - Houston, TX - June-2016 - Present
United Airlines Assignment – Human Resources Background Clearance Team
Conducted verification of employment, education,motor vehicle reports and criminal history
Prepared United States PostalService documentation for Federal Clearances
Worked with recruiters under tight deadlines to transition new employees
Determined what checks were required as part of United’s Background Investigation
Prepared daily reports on new hire clearance
Maintained spreadsheets and documentation for reporting
Texas Department of Family and Protective Services - Houston, TX - June 2014 - August 2015
InvestigatorSpecialist
Investigated allegations of child abuse or neglect and taking the necessary steps to protect children
Testified in court and preparing comprehensive reports of investigative findings that support recommendations to the court
Served as liaison to social service agencies, schools,local law enforcement agencies, and attorneys
Worked under constant deadlines that require prioritizing efforts and flexible work hours
Determined if there is a risk of abuse or neglect in the future.
Maintained a balance of objectivity and empathy for families living in stressfuland crisis situations
Quadel Consulting, Miami-Dade Housing Choice Voucher Program - Miami, FL - March 2009 – April 2011
Housing Specialist
Determined eligibility for housing participants to ensure compliance with Miami-Dade Housing Program and HUD
Reviewed and analyzed current and previous financial information and household composition
Computed Housing Assistance Payments
Conducted group information sessions educating participants on housing programrequirements
Prepared performance results daily to report statistics and work load progress
Obtained current, third party verification in accordance with program requirements and procedures
2-1-1 Broward - Fort Lauderdale, FL - May 2006 – December 2009
2-1-1 Big Bend - Tallahassee, FL - May 2000 – October 2003
Crisis Hotline Counselor Off-Site Supervisor, Training Staff
Hotline Counseling, suicide prevention and intervention, parenting, HIV/AIDS, mental health, and substance abuse
Managed shifts to ensure continuity of hotline services
Provided referrals for community resources available to clients
Assisted high risk callers with crisis intervention and case management referrals
Assisted Training Director with facilitating training sessions fornew volunteers
Assisted in the development of training materials
Assisted counselors with high risk calls and organized crisis intervention
DeKalb Department of Family and Children Services - Atlanta, GA November 2003 – June 2005
Social Services Case Manager, Child Protective Services
Investigated allegations of child abuse,neglect, and endangerment while maintaining caseloads of 100 families
Assisted in transitioning children in to foster care
Identified resources in the community to assist in resolving family crises
Assisted families with setting goals and safety plans to ensure child protection
Assisted fosterchildren aging out of the systemto transition to post fostercare living
Coordinated job training, life skills, and college prep workshops for Independent Living Program participants
Education
Florida State University, Tallahassee, FL ~ Bachelor’s Degree in Social Work – 2003