1. Maria A. Herrera
520 Garcia Street
Laredo, Texas 78040
(956) 462-3348
maria.a.herrera2989@gmail.com
Objective
Seeking a position to perform complex administrative tasks and assist in the daily activities of a
department.
Skills
 Bilingual- English and Spanish
 Experience as a data entry clerk in a Human Resources setting.
 Capability of multitasking.
 Ability to meet deadlines to perform several projects.
 Efficient in showing priority for projects and schedule maintenance.
 Excellent company and authority abilities, efficient in the control of interdepartmental
communication.
 Ability to establish and maintain cooperative relationship with external and internal customers.
 Possess good analytical, logical and sound judgment skills.
 Ability to maintain confidential records in an accurate way.
 Creative approach to difficult situations.
 Detail-oriented, dependable and highly organized.
 Excellent written and oral communication skills.
 Proficient in computer applications like Microsoft Word, Excel, PowerPoint, Outlook and the
Internet.
 Able to work in fast paced environment.
 Ability to interact effectively at all levels of an organization.
 Displaying a professional and unbiased manner at all times.

2. Education
The University of Phoenix:
 Associate of Arts: Concentration in Foundations of Business- December 2012
 Major- Business Administration- Human Resources
Raymond & Tirza Martin High School:
 High School Diploma-May 2007
Professional Achievements
HR South West Conference (HRSWC) - October 2016
 Premier regional human resources event supporting the development of future HR professionals.
 Developing a Criminal History Evaluation Tool -Presented By: Mike Coffey
 White Water Leadership -Presented By: Greg Hawks
 The Top 5 Mistakes HR Makes in M&A Transactions-By Presented: Ginger Shelhimer
 Bad Apples, Good Citizens & HR: Behavioral Risk = Wellness Presented By: Joel Bennett
 The Power of Unconscious Bias in the Workplace –Presented By: James Wright
 Your Title May Be H.R., But Trust Me, You’re in Marketing! – Presented By: Jim Smith
Hot Topics in Employment Law Seminar- September 2016
 Presented By: Juan J. Cruz- Attorney At Law
Laredo Association for Human Resource Management (LAHRM)- August 2016
 FLSA Overtime Rule Changes
KRONOS- Human Capital Management - June 2015
 HR Data Entry System Training Course
Health & Safety -May 2016
 Yearly Texas Department of Family and Protective Services (DFPS) Child Abuse Training
Texas Department of Agriculture -August 2016
 USDA Child Nutrition Program Civil Rights Training

3. Work History
Teaching & Mentoring Communities
5215 McPherson Rd.
Laredo, Texas 78041
(956) 722-5174 Ext #:1161
Human Resources Clerk: 2015- Present
 Extensive knowledge of corporate methods, practices and procedures.
 Familiar with general human resource department practices.
 Complied with federal, state, and local legal requirements, policies and procedures for center and
regional staff as mandated by the Head Start Performance Standards.
 Assisted with quarterly audit reports of personnel files.
 Processed unemployment responses and administered employment verifications.
 Ensured receipt of completed new hire paperwork and responded to inquiries.
 Maintained confidentiality regarding the personal information of approximately 300 employees.
 Contributed to team effort by accomplishing related results as needed.
 Managed answering a multi-line telephone and other office equipment such as scanner, fax machine,
and copier.
 Pre-screened all applicants for matching positions and ensured candidates met minimum job
qualifications, facilitated the interview process, and processed required paperwork.
 Assisted in data entry of documents in Human Resources Information System (Kronos) and verified
accuracy and validity of data entered into the system.
 Assisted with record keeping and clerical needs for the H.R. Department.
 Worked closely with supervisors/managers when dealing with potential employment relations concerns
in order to provide proper guidance.
 Compiled reports from existing personnel data as requested.

4. Friendly Care Primary Services, LLC.
Laredo, Texas 78040
(956) 753-6040
Provider- November 2012- May 2014
 Supported patients by providing housekeeping and laundry services; shopping for food and other
household requirements; preparing and serving meals and snacks; running errands.
 Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special
techniques and equipment for personal hygiene.
 Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the
patient; advising on nutrition, cleanliness, and housekeeping.
 Recorded patient information by making entries in the patient journal; notifying nursing supervisor of
changing or unusual conditions.
 Maintained a safe, secure, and healthy patient environment by following standards and procedures;
maintained security precautions.
Allied Primary Home Care
Laredo, Texas 78041
(956) 723-4077
Provider: June 2009- October 2012
 Supported patients by providing housekeeping and laundry services; shopping for food and other
household requirements; preparing and serving meals and snacks; running errands.
 Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the
patient; advising on nutrition, cleanliness, and housekeeping.
 Recorded patient information by making entries in the patient journal; notifying nursing supervisor of
changing or unusual conditions.
 Maintained a safe, secure, and healthy patient environment by following standards and procedures;
maintained security precautions.

5. Melrose Fashion Store
McAllen, Texas 78503
(956) 682-9901
Greeter, Fashion Consultant, Cashier- June 2007- July 2008
 Welcomed customers by greeting them; offering them assistance.
 Directed customers by escorting them to racks and counters; suggesting items.
 Advised customers by providing information on products.
 Helped customers make selections by building customer confidence; offered suggestions and
opinions.
 Documented sales by creating or updating customer profile records.
 Processed payments by totaling purchases; processed checks, cash, and store or other credit
cards.
 Kept clientele informed by notifying them of preferred customer sales and future merchandise of
potential interest.
 Contributed to team effort by accomplishing related results as needed.
References
 Sara Soto- Hinojosa
Teaching & Mentoring Communities- HR Director
Laredo, Texas 78041
(956) 324-2655
 Aly Reed
Teaching & Mentoring Communities- Staff Support Specialist
Laredo, Texas 78041
(956) 462-4786
 Albeza Duran
Teaching & Mentoring Communities- HR Specialist
Laredo, Texas 78041
(956) 334-2133
 Norma Perez
Laredo, Texas 78041
(956) 251-4110