CV and Federal Service 'et al'

Belita R. T. Franklin
5520 Pinebay Circle South
Jacksonville, FL 32244
(904) 264-3752
BelitaSyl@att.net
LinkedIn: Profile; National Urban League Network
“She has taught in programs that were “unwed teens, homeless populations, and children with neurologically-based
processing issues.” Her commitment to the principles of beneficence and justice on behalf of high-risk, multi-problem
populationsshould be noted. Given the decline in the moral fabric of this society in every institution, it is a refreshing
delight to knowthat Belita’smoral character is above reproach. That is, she acknowledges and honors the rights,
freedom, and dignity of individuals,the cardinal attributesof an effective educator.”
Mary L. Rucker, Ph.D.
Professor of Communication
Division Head, Communication Studies
Wright State University
EDUCATION
Master of Business Administration
Business Administration
Webster University
Thesis: Re-engineering Plan – Social Security Administration Appeals Process
Master of Science Administration
Public Administration
Central Michigan University
Thesis: A Checkup on U.S. Education: Preparation of Teachers to Teach
Bachelor of Arts
Communication
Kean University
CERTIFICATION
Supply Chain Management
LINCS: Florida State College at Jacksonville
HONORS/AWARDS
Kean University: The Grub Street Writer Award
Who’s Who Among Students in American Colleges and Universities
Air Force Longevity Service Award Ribbon
Air Force Good Conduct Medal with One Oak Leaf Cluster
Air Force Recruiting Award
National Defense Service Medal
TEACHING EXPERIENCE
Substitute Teacher,K-12
Kelly Educational Staffing, 2014
 Clay County, Duval County
 STAR Program Instructor : Students Taking Academic Responsibility
Adjunct Professor,Business Department
Jones College, 2013
 Fall Session: E-Business & E-Commerce Management
 Summer Session: International Business; International Management
 Winter Session: Organizational Behavior

Literacy Program Specialist, Center for Adult Studies
City of Jacksonville, Main Library, 2007 – 2009
 Established instructional methodology, curriculum, and needs assessments
 Directed learning activities using My Skills Tutor (supplemental classroom instruction)
 Managed the administration of Florida Ready to Work (employee credentialing program/certification of
workforce readiness)
 Adult Basic Education Instructor: Language Arts
Teacher,Crossroads School
Education Services of America, 2004 – 2005
 Established curriculum to meet the needs of students with documented neurological learning disabilities
 Established and maintained needs assessments
 Special education strategies and techniques performed to improve sensory-motor and perceptual-motor
development
ACADEMICRESEARCH
Program Manager, Community Service and Outreach Activities
Franklin and Franklin, 1997 – Present
 Prepare procedures and research using qualitative, and quantitative analysis
 Research and design curriculum for instruction, and reporting resource
 Assessment in the effectiveness of specific curriculum pertaining to ethnic populations
 Established curriculum for a private academy focused upon African and African American Studies in relation to
U.S. History, World History, Economics, Geography, and Greek Mythology
 Conducted research in the establishment of a weekend math, and language academy
Researchist,Consortium Member
McCray Associates,1988 – Present
 Participate in strategic planning collaboration guiding research,transparency,and ethics
 Participate in Ethics/Standards of Conduct Studies
 Confer with Membership on research studies, curriculum content, and analysis
 Confer with Membership on management style studies; recruitment and retention studies
 Perform cost benefit analysis, and SWOT analysis
 Prepare and maintain summaries, and sample research analysis
 Performed education strengths and weaknesses in U.S. curriculum, and test measurements
 Performed analysis pertaining to U.S. prison systems lack of effective rehabilitation, and the power of might
versus training, education, and adherence to civil rights by authority
ACTIVITIES/SERVICE
Franklin and Franklin
Community Service and Outreach Activities, 1997 – Present
 Tutoring activities, academic research,and curriculum development
 Administrative services,database management; case management
 Established commitment to Miciah Deleston Foundation For Families: academic advisement, 2013-2016
 Established commitment to Clara White Mission: quarterly gently used clothing donation, and every Sunday help
feed the homeless, 2006-2016
Program Advisory Committee Member
Globe University, Minnesota School of Business Health Care Management, 2014 – 2015
 Program planning, review, and establishment of curricula and instructional-related program materials
 Periodic review of program development, and policies

Belita Reina Tucker FRANKLIN
Jacksonville, FL 32244
Phone: 904-264-3752
BelitaSyl@att.net
Availability: Job Type: Permanent, Telework
Work Schedule: Full-Time
Desired locations: Florida (Daytona Beach,Jacksonville); New Jersey (Newark); New York (New York City); South
Carolina (Columbia); Canada (Toronto); Caribbean; United Kingdom
Work Experience:
Franklin & Franklin
Jacksonville, FL 32244 United States
01/1997 - Present
Hours per week: 20
Program Manager
Duties, Accomplishments and Related Skills:
I establish volunteer/community service and outreach programs directed towards youth living below the poverty level, and
homeless populations: children (Florida Statute Chapter 39), women (Florida Statute Chapter 741), and veterans Florida
Statute Chapter 295; Title 38 CFR); liaison for designated clergy, veterans, drug/alcohol advisement, provide assistance,
and advocacy for improvement. I provide administrative services, database management (and familiar with DBMS),
statistical analysis, forecasting, and cost estimates in outreach projects, and provide research on proposed analysis and/or
policies. I establish and direct academic tutoring, academic research,and general computer skills training; proficiency in
typing 60 wpm. I prepare and edit documents, contractual agreements,analyze business strategies for potential and
realized projects, money management, and produce sample marketing documents. I perform research,research of
statistical data, and maintain records using Microsoft Office (Excel, PowerPoint, and Word). I’m a Past Medicaid
Provider: State of Florida (2006-2016) proficient in case management,and budget analysis. Also, I’m a Past Volunteer
Director for Girl Scouts Gateway Council Westgate, and Past AFC Ministries Education Director as a tutoring coach with
a history of effective implemented sessions. I conducted research for the establishment of an operating math and language
based weekend academy,and established an ongoing service commitment to the Clara White Mission collecting gently
used clothing, and assist with kitchen detail. As a Volunteer Instructor for Academy of Scholars, Inc.,(2013-2014) I
directed learning activities for African & African American Studies in relation to U.S., and World History, Economics,
Geography, and Greek Mythology. I assessed how effectively the curriculum met the students’ needs, and evaluated the
effectiveness of the curriculum. Franklin & Franklin is an indefinite commitment. Supervisor:Self (904-610-4314)
Okay to contact this Supervisor: Yes
McCray Associates
4021 Berry Hill Trail
Stone Mountain, GA 30083 United States
Hours per week: 20
Researchist
I analyzed U.S. education test measurements in comparison with international counterpart’s undergraduate students in
specific sciences, and mathematics. I examine U.S. laws applicable to prison systems,the need for ongoing rehabilitation
services (vocational, psychological, and health) at all levels of incarceration, and the need for education on civil rights. I
assist consortium members in research,cost/benefit analysis, ethics and standards, recruitment and retention studies,
management studies, and SWOT analysis. The founder, Yvonne M. McCray was deceased November 2009. Periodic
exchange of research continues with consortium members.

Defense Commissary Agency
951 Allegheny Avenue
NAS Jacksonville
Hours per week: 20
Series: 2091 Pay Plan: GS Grade: 3
This a time-limited appointment or temporary promotion
Eastern U.S. Sales Store Checker (This is a federaljob)
I provided excellence in customer service which included operating an electronic checkout system, provide change in
dollar/coin, and verify change fund(s) and amount of currency received during an assigned shift. I managed change
machines ensuring proper amounts of cash and coins were available. I assisted customers by answering questions
concerning prices, identification, and location of items. I ensured accurate cash amounts, and negotiable instruments to
prepare an accountability report. Additionally, I managed the self-check-out registers assisting customers in the correct
processing of their purchases,changed register tape, and cleared routine equipment and scanning jams on registers. This
was a part time term position which ended March 13, 2016.
Supervisor:Latisa Hunt (904-542-5311)
Kelly Educational Staffing
4168 Southpoint Parkway
Hours per week: 40
Substitute Teacher
In the absence of the regular classroom teacher to help students to learn subject matter and/or skills that are required for
scheduled lessons and to provide meaningful instruction for assigned classrooms, grade K-12.
• Clay, and Duval Counties
• STAR (Students Taking Academic Responsibility) Instructor, Hyde Grove Elementary
Supervisor:Stephanie Stone (904-245-7555)
Jones College
1195 Edgewood Avenue South
Hours per week: 6
Adjunct Professor
I completed three full semesters,and a mini-term of successfulteaching at Jones College which awards an associate or
higher degree, and is an accredited institution of higher education identified by the Department of Education as having a
quality program. Successful instruction under the auspice of the Business Department: Organizational Behavior,
International Business, International Management, and E-Business & E-Commerce Management. I’ve developed and
managed syllabi, course materials, data management; coordinated course ware and curriculum with department chair,
facilitated class instruction, evaluated student performance,tested, reviewed, and supported established Protocol
Guidelines
Supervisor:Kwanza Yates (904-743-1122)
City ofJacksonville: Supervisor ofElections
5200-2 Norwood Avenue
Hours per week: 40

Customer Service Representative
I provided excellence in customer service in answering phone queries pertaining to the Duval County Supervisor of
Elections (SOE) Office which included but not limited to voter registration, and absentee ballot requests. Assisted with
supervised voting activities in rehabilitation centers,and senior citizen complexes; acted as an interface between the
customers and the Supervisor of Elections IAW Florida Statutes Title IX chapters 97-102 and Chapter 105 of the Election
Code in the 2012: Presidential Preference Primary (Jan-Feb 2012), General Election (Oct-Nov 2012). Temporary/time
sensitive assignment.
Supervisor:Garrett Dennis (904-8012)
Department ofLabor: Energy Employees' Occupational IllnessCompensation Program
400 W. Bay Street 7th Flr
Hours per week: 40
This a time-limited appointment or temporary promotion
Term: Claims Examiner (This is a federal job)
I adjudicated highly complex occupational illness claims in accordance with existing or new procedures as defined by the
EEOICPA through Title 42-The Public Health and Welfare, Chapter 84-Department of Energy: Executive Order 13179,
20 CFR Parts 1 and 30, Federal(EEOICPA) Procedure Manual,bulletins, program policies and policy directives. Also, I
analyzed and used the Code of Federal Regulations, Public Laws,rules and directives to support or deny claims. I
administered, interpreted, and explained policies, rules, regulations, laws, and procedures to treating physicians IAW
protocol(s) for approval of organ transplants, (including stem cell), and experimental medical procedures,examination of
medical reports, and affidavits. I prepared Statement of Accepted Facts (SOAF) for medical review, and analysis by
physicians, industrial hygienists, and toxicologists. I prepared dose reconstruction requests sent to the National Institute
for Occupational Safety and Health (NIOSH),and completed dose reconstruction reports including probability of
causation analysis. I performed case management,wage loss determinations due to covered illness, record reviews, and
reports using the Affiliated Computer Services (ACS) network (medical bill processing/home healthcare, and medical
authorizations). I advised physicians on medical provider enrollment, and credentialing (verified credentials of health care
professionals were in compliance with state and federalstandards). I established records using ECS (Energy
Compensation System; formerly ECMS: Energy Case Management System), which provides a claims management
support system to support DEEOIC core business functions in administering the EEOIC Program Act. Additionally, I
analyzed, processed, adjusted and established formal claims with the use of accurate procedures,and ICD-9 to ICD-10
codes. Term position. Supervisor:B. Armstrong (904-357-4795)
City ofJacksonville: Main Library
303 N. Laura Street
Conference Level: Center for Adult Studies
Hours per week: 25
Literacy Program Specialist
I established, directed, and organized learning activities using educational software My Skills Tutor in joint partnership
with Florida Community College at Jacksonville, and Florida Ready to Work, a workforce education and economic
development credentialing program, and virtual training series funded by the Florida legislature. I programmed hard
drives, and maintained computer learning laboratory. I established lesson plans in accordance to the need, desire, and goal
of the student(s). I directed ongoing consultation, materials, and regular contact with learners to promote retention in the
program, performed needs assessments,instructional methodology, and curriculum development. I directed students in the
use of computer equipment and software applications; created and maintained databases,and assisted in the preparation

for military entrance exam (ASVAB),college credit (CLEP),and G.E.D. preparation. Additionally, I instructed Adult
Basic Education students in elements of literacy, language arts,and English in a classroom setting. I reviewed core
curriculum, instructional program and intervention materials, and made recommendations as to appropriate and desirable
content and pedagogy enhancements.
Supervisor:Sharon Jaskula (904-630-2426)
Educational Services ofAmerica (ESA)
1321 Murfreesboro Pike
Nashville, TN 37217 United States
Hours per week: 40
Teacher
Teacher of English, Reading, and World Literature to students with established neurological issues in learning at
Crossroads School-Mandarin Campus, Jacksonville FL (Educational Services of America,Inc.). I planned, wrote, and
prepared curriculum, lesson plans and other instructional materials to meet individual needs of students, in accordance
with state and school requirements, physical disabilities, emotional, and educational levels of development. I conferred
with parents,administrators, and others to develop individual educational program. I established, maintained, and
provided documentation on student progress, needs assessments,achievements, and failures. I instructed students, created
learning materials to each student's ability and interest, and used special education strategies and techniques to improve
sensory-motor and perceptual-motor development.
Supervisor:DarrylLewis/ESA HR (615-361-4000)
Social Security Administration
3733 University Blvd., South
Hours per week: 40
Claims Representative (This is a federal job)
I determined eligibility of applicants for all programs administered by the Social Security Administration: Title VI
(Children), Title XVI (Aged and Disabled: SSI), Title II (SSA: Retirement, Disability, Survivors); Government Pension
Rules, Windfall Elimination Provision, Workers' Compensation, public disability benefits, associated analysis of benefits
estimates were calculated and presented in accordance with Code of Federal Regulations 404, and adjudication of claims.
I was responsible for examination of original and legal documents as proof of identity, immigration/alien registration
status, naturalization and/or citizenship was performed. I completed case reviews,case management,evaluation of clinical
assessment documentation, and associated analysis. I established Medicaid (SSI) and Medicare (SSA) benefits, and
performed financial, budget and cost analysis (e.g., SSI applicants who may be QMB or qualified Medicare beneficiary
eligible, fall under Specified Low-Income Medicare Beneficiary or Qualifying Individual Program). I scheduled
appointments, and directed over/underpayment conferences; assisted individuals in administrative appeals or coverage
under various programs. I initiated correction of records which included input of wage information. I performed fraud
investigations on records,and recovered more than $4,000 in benefits. Supervisor:Todd Rothell (877-409-8424)
Apoxiforce/A-1 Temporaries
101 N. Wood Avenue
Linden, NJ 07036 United States
Hours per week: 40
Temp Worker
I temporarily assisted small businesses, airports, and conglomerates from one week to six months in accounting (A/P and
A/R, maintained airline stock, and plates), telecommunications (minor maintenance), planning (established and directed

management events,presentations, and schedules), tax preparation (Linden Municipal Airport, Linden, NJ),word
processing, inventory/invoicing, and clerical assignments. I temporarily performed successfulassignments with Archer-
Daniels-Midland, Exxon, IBM, and Thomas Cook Travel. Additionally, I worked as a Compliance Officer for True
Transport, Inc., ensuring DOT rules, regulations, and directives were met.
Kean University
1001 Morris Avenue
Union, NJ 07083 United States
Hours per week: 20
Administrative Assistant - Student Worker
I coordinated seminars, symposiums, and counseling sessions for a faculty new to the college/university environment;
established contact network for new faculty, and summarized positions/appointments of future interests which led to
tenure. I organized, assisted, and counseled in the arena of EEOC: NJ and U.S Department(s) of Labor, and State of New
Jersey compliance, affirmative action, and employee law workshops (and IAW 5USC 2302, 29CFR 1614, and other
federalstatutes). I collected statistical data for survey analysis, needs assessments,and presentation; prepared survey
instruments, and established research criterion. Additionally, I developed and executed communication strategies for the
Center. I assisted in the research of the Center's founder and first Director, Richard Nichols, Ph.D.(retired),which
established and lead to the State of New Jersey's Higher Education Restructuring Act (effective 1994): duties and
authorities have been transferred to the Secretary of Higher Education. Work activity was also under the University's
Office of Registrar (EPIC),and the Office of Institutional Research (Kean Publications).
Supervisor:Dr. Richard Nichols, retired/HR (908-737-3300)
Air Force - Worldwide
Shaw AFB (last duty assigned station)
Shaw AFB, SC 29152 United States
Hours per week: 40
Pay Plan: Other
Telecommunications Operations Specialist (This is a federaljob)
My AFSC was 291X0 or Telecommunications Operations Specialist (TS and above clearances on a need to know basis)
included: Telecommunications Operations Trainer (AUTOVON,Network Security), Cryptographic Technician and
Trainer: I prepared, transmitted, received classified messages; maintained authorization files; performed technical control
and equipment for minor maintenance; collection, management, and analysis of received cryptographic messages. I
trained direct duty assigned personnel E1 thru E3; maintained and documented personnel records of training, and
promotions. Note: the career field transitioned to Cyber Systems Operations. Special Assignments: USAF Unit Recruiter:
I determined enlistment eligibility for applicants i.e., enlisted program, and officer program. I managed the recruiting
program: Established recruiting requirements by studying organization plans and objectives; meeting with managers to
discuss needs. Built applicant sources by researching and contacting community services,colleges, employment agencies,
recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making
presentations; maintaining rapport. I determined applicant requirements by studying job description and job qualifications.
Attracted applicants through speaking engagements, and scheduled tours: Dover AFB. I determined applicant
qualifications through pre-tests; interviewing applicants; analyzing responses; verifying references; comparing
qualifications to job requirements. I maintained informational records to enable follow-up contacts with prospective
enlistees. I prepared enlistment and commissioning case files on personnel enlisting or applying for a commission in the
United States Air Force. Dover,DE - 3535th Recruiting Squadron, Bolling AFB. Unit Historian: I maintained historical
document repository, and provided historical research,and reference services on the 682nd Air Support Operations
Center,which was sent to the National Archives, Library of Congress. I drafted revisions, supplements, and annexes for
directives. Coordinated involvement in contingency, war-games,and readiness exercise operations. Acting NCOIC
Telecommunications Operations (last assigned station, Shaw AFB, Sumter, SC).
Education:

Webster University Saint Louis, MO United States
Credits Earned: 36 Semester hours
Major: Business Administration
Relevant Coursework,Licenses and Certifications:
Organizational Behavior and Leadership
Current Economic Analysis
Business Policies and Strategies
Finance
Advanced Corporate Finance
Central Michigan University Mount Pleasant, MI United States
Major: Public Administration
Effective Administration and Organizational Behavior
Quantitative Applications In Administrative Decision Making
Collective Bargaining and Labor Law
Financial Management
Marketing Administration
Kean University Union, NJ United States
Major: Communications
Speech/Theatre/Media
Certification:
Supply Chain Management
LINCS: Florida State College at Jacksonville
Affiliations:
American Legion - Past Adjutant/National Member Disabled American Veterans - Life Member Clara White Mission:
Friends of Clara White - Volunteer
Professional Publications:
-© Belita R. T. Franklin (Psuedo) Tucker James: MURDER (in progress)
-© Register of Copyrights: PAu 1 281 735 Three/Fifths Of A Man
-Short Story: One on You & Poem
The Grub Street Writer, Kean University, Writer Award
References:
Name Employer Title Phone Email
Melba Furlow(*) University of Phoenix Professor
866-279-
3640
dr.melba.furlow@gmail.com
Deborah Bowens-
Davis
7th District A.M.E.
Church
Reverend
803-775-
3439
RoDav1952@yahoo.com
Mary L. Rucker(*)
Wright State
University
Professor, Chair
Communication
937-775-
2631
mary.rucker@wright.edu
Lillian D.
Gaddy(*)
Duval County School
Board
Paraprofessional
904-300-
7407
JrGaddy7@aol.com
Arnita H.
Brown(*)
State of Florida Paralegal
904-422-
1429
brow9668@gmail.com
(*) Indicates professional reference
Additional Information:

Community Service and Outreach
Excellent Oral/Written Communication Skills; Maintain confidentiality
Proficient in Microsoft Office
Budget, and Wage Analysis
Recruiting Background: USAF
Ten Years or More Experience:
Research/Write Curricula & Syllabi
Research & Analysis (demographics, socioeconomics, education, etc.)
Research (federalrules, regulations, and applicable laws esp.,Federal Register/U.S. Education/U.S. Military)
Assessment and Case Management
Business/Research Reports
Public Speaking
Typing: 60 WPM
Who’s Who Among Students in American Colleges and Universities
Air Force Longevity Service Award Ribbon
Air Force Good Conduct Medal With One Oak Leaf Cluster
National Defense Service Medal
USAF Recruiting Award
USAF Recruiting Course Lackland AFB San Antonio TX 280hrs
NCOIC (Mgt) Phase II Shaw AFB Sumter SC 180hrs

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