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bbm group
business behavior management
            group
         www.bbmgroup.org
  An introduction to our work

                                www.bbmgroup.org   1
Introducing bbm group


                   Anu       Sheelika          Seema          Pooja        Val              Shalini




           Smita         Padma          Maya           Arti       Rakesh         Shraboni             Bob


We are a team of Creative Consultants who work from diagnostics through to delivering
                                         individual impact.
   We are drawn from a variety of backgrounds and professions, enabling a real life
            relationship with clients across all sectors, levels and cultures.
 We are Psychologists, Designers, Researchers, Musicians and Family Therapists, but
                                   above all, Human Beings.
                                                                                        www.bbmgroup.org    2
bbm group mission



‘Simplifying Business Behavior’


bbm group values
Integrity
Individual Impact
Social Commitment

                           www.bbmgroup.org   3
bbm group Core Competence:
‘Simplifying Business Behavior’
  Behavioral definition

  Behavioral measurement

  To support behavioral change

  To support performance management

  (And we are the ONLY Consultancy in India
  with these skills…)


                                  www.bbmgroup.org   4
bbm group Core Competence:
‘Simplifying Business Behavior’
  Following eight years of successful business growth, “bbm
  group” (“business behavior management group”) is
  established in India as a quality provider of Employee
  Behavior Transformation Solutions for Improving
  Organisational Performance.
  Working with Senior Decision Makers, (Middle and Senior
  Managers) we design Strategic Behavioral Interventions to
  drive individual and organisational behavior change.
  Our client base spans all industries and includes some of
  India’s leading blue chip companies.




                                                 www.bbmgroup.org   5
bbm group Core Competence:
‘Simplifying Business Behavior’
  Unique and leading edge, we have brought “Behavior Mapping”,
  (behavior based Performance Management), to India.
  We have brought “Behavioral Assessment Technique”, a method
  of creating valid, objective data on behavioral attributes, to India.
  We have conducted the first ever program run by the British
  Psychological Society in India for qualifications in Occupational
  Testing.
• All team members are trained and certified assessors for using
  Behavioral Assessment Technique in both Selection and
  Development Scenarios
• We are the only team in India conducting training in Behavioral
  Assessment Technique and the Design and Delivery of Development
  and Assessment Centres, following International Best Practice
                                                          www.bbmgroup.org   6
bbm group Core Competence:
‘Simplifying Business Behavior’
  We specialize in behavioral measurement to support
  behavioral change and performance management.
  Our unique ability to define a ‘Behavior Map’ and rigorous
  use of ‘Behavioral Assessment Technique’ to observe and
  measure behavior enable us to add value to the entire
  performance management process, from selection through to
  job evaluation, development, appraisal, compensation, and
  retention.
  Leadership and Talent Acceleration Programs are all soundly
  based on relevant behavior maps, ensuring that your role
  models are aligned with your organisational objectives.


  How do we do it?

                                                www.bbmgroup.org   7
Employee Behavior Analysis
for Improved Employee Productivity
An organizations’ culture is based upon the Behaviors it defines.
This in turn influences every aspect of Performance Management and Productivity

                           Vision


                           Culture


                           Values


                        Competence


                            Skills


                         Behaviors
                                                               www.bbmgroup.org   8
Employee Behavior Analysis
for Improved Employee Productivity
We know that Behavior is the dominant influencer in
 Performance Management….
We know that behavioral development needs a special
 approach….
  No amount of input and feedback is worthwhile unless the
  environment is one of openness, trust and acceptability.
  We cannot directly change behavior. Only the individual can
  decide to change.
  Gaining commitment to behavioral change starts with creating
  the right environment.




                                                 www.bbmgroup.org   9
The Philosophy behind our behavioral
       development work….


No amount of input
and feedback is                    We cannot directly
worthwhile unless the              change behavior.
environment is one of              Only the individual
openness, trust and                can decide to
acceptability.                     change.


                Gaining commitment to
                behavioral change starts
                with creating the right
                environment.
                                               www.bbmgroup.org   10
The Human Equation: Building
profits by putting people first
 Best Practice in Leadership Capability Building
 “Invest in developing leaders who put people first throughout
  the organisation. This is perhaps the most important step in
putting people first, because it ensures that those in leadership
 positions have people-oriented values and ways of managing
that are consistent with the company's philosophy and strategy.“
‘The Human Equation’: Author: Jeffrey Pfeffer , Thomas D. Dee II Professor of
   Organizational Behavior in the Graduate School of Business at Stanford
                                 University,.

bbm group provides a platform for identifying leaders who put
       people first, then create a path for them to grow.

                                                             www.bbmgroup.org   11
The Human Equation: Building
profits by putting people first
      Best Practice in Selection Methodology
  What’s it worth? A quick fix will not provide a profitable solution.
Taking time to plan and design your selection process will ensure not
 only right prediction at selection, but also organisational delivery on
    promises to new employees, thus minimising traumatic loss.

  bbm group converts Behavior Indicators to Key Accountabilities to
 Person Specification to Assessment Matrix to Assessment Centre to
    OBJECTIVE DATA . We are the only Consultancy in India
       providing quantitive data without subjective input.
 We use our Partner Vendors for Recruitment Search, ensuring that
  data validity never gets compromised by need to fill the post.

   For Senior Management Positions, there is no other option.
                                                          www.bbmgroup.org   12
bbm group Core Competence:
‘Simplifying Business Behavior’
Track Record
• We have international credibility, and Pan Asia-Pacific
  Capacity, bringing experience from USA, UK, Hong Kong, as
  well as North and South India.

• We have established ourselves in India as the experts in
  ‘hands on’ employee behavioral development, through our
  core organisation development work in designing “Behavior
  Maps”, Development Centres and Assessment Centres,
  Diagnostics, skill building using our ‘Coaching for
  Performance’ Model, and behavioral workshops such as
  Team Working, Listening, Persuasiveness, Planning.
                                                   www.bbmgroup.org   13
bbm group Core Competence:
‘Simplifying Business Behavior’
Alliance Partners/Other verticals

Working in a seamless manner with our
 Partners, we have a wide band width covering:
• Recruitment Service: Executive Search
• Market Research/Analysis e.g. benchmarking, restructuring,
  India entry.
• Mergers and Acquisitions
• ISO and People Quality Audits
• Automated HR and CRM systems
• Video Enhanced material
• Customer Experience Transformation
• Public Behavioral Training programs
• Coaching and Mentoring
                                                www.bbmgroup.org   14
bbm group Core Competence:
‘Simplifying Business Behavior’
Recent and Current Client Profile
  Godfrey Philips India Ltd
  Infotech Software: High Performers Club and Manufacturing
  Vertical
  Indofil Chemicals Company
  ANZ IT
  Yuken Industries
  Cairn Energy India
  Indo Gulf Fertilisers
  Herbalife International


                                               www.bbmgroup.org   15
bbm group Core Competence:
‘Simplifying Business Behavior’
Client Testimonials
 We have a reputation for thorough project commitment to our
                            clients:


    “You are all, each one of you, so totally thorough and
   committed. As an ex consultant myself, I really appreciate
                       what that means”
  (HR Manager, Corporate Office, Godfrey Phillips India Ltd,
          following Assessment Centre Interventions)




                                                www.bbmgroup.org   16
bbm group Core Competence:
‘Simplifying Business Behavior’
Client Testimonials
     We have a reputation for immediate behavior change:



 “It was a wonderful session that you had conducted. The value
       addition is already there in the manner in which my
                questioning skills have changed.”



(Sales Manager, Max New York Life, following a Coaching Skills
                           Workshop)



                                                www.bbmgroup.org   17
bbm group Core Competence:
‘Simplifying Business Behavior’
Client Testimonials
      We have a reputation for achieving lasting change:
  “We came here as caterpillars, we are leaving as butterflies”
  (MD, engineering company, Bangalore, following Outbound
                  Program for Senior Managers)
   “We have seen sea change in our managers following this
  program” (HR Manager, Manufacturing, following an intensive
                    ‘Listening Skills’ program)
 “There has been a change in mindset… my managers talk to
     each other now” (MD, manufacturing company, following
           Organisational Development interventions.)

                                                  www.bbmgroup.org   18
bbm group Core Competence:
‘Simplifying Business Behavior’
Client Testimonials
           We have a reputation for lasting personal impact:
 “I was not sure at the beginning on Day 1 if the MDP I was attending
    would be helpful/interesting; after 15 years of living in the corporate
    jungle one tends to take all training inputs with a pinch of salt. But I
   have no hesitation in saying these 2 days were a long journey within
      and gave one time to stop and reflect and realise that a lot could
     change for the better in one’s life. It’s been a journey which I think
   will help me become an effective/productive person both at work and
    at home. I went through all the input sheets you have given us this
   morning and it felt very much like peeling an onion every layer had a
                  story to tell and opened a new window.”
 (Senior Manager, Marketing, Indo Gulf Fertilisers, after participation in
                        a Development Centre)


                                                          www.bbmgroup.org   19
bbm group
Let us bring these unique
 winning qualities to your
       organisation
    For further information visit our web page
        www.bbmgroup.org or mail us at
             energy@bbmgroup.org
      We look forward to hearing from you.



                                                 www.bbmgroup.org   20

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bbm Group An Introduction To Our Work

  • 1. bbm group business behavior management group www.bbmgroup.org An introduction to our work www.bbmgroup.org 1
  • 2. Introducing bbm group Anu Sheelika Seema Pooja Val Shalini Smita Padma Maya Arti Rakesh Shraboni Bob We are a team of Creative Consultants who work from diagnostics through to delivering individual impact. We are drawn from a variety of backgrounds and professions, enabling a real life relationship with clients across all sectors, levels and cultures. We are Psychologists, Designers, Researchers, Musicians and Family Therapists, but above all, Human Beings. www.bbmgroup.org 2
  • 3. bbm group mission ‘Simplifying Business Behavior’ bbm group values Integrity Individual Impact Social Commitment www.bbmgroup.org 3
  • 4. bbm group Core Competence: ‘Simplifying Business Behavior’ Behavioral definition Behavioral measurement To support behavioral change To support performance management (And we are the ONLY Consultancy in India with these skills…) www.bbmgroup.org 4
  • 5. bbm group Core Competence: ‘Simplifying Business Behavior’ Following eight years of successful business growth, “bbm group” (“business behavior management group”) is established in India as a quality provider of Employee Behavior Transformation Solutions for Improving Organisational Performance. Working with Senior Decision Makers, (Middle and Senior Managers) we design Strategic Behavioral Interventions to drive individual and organisational behavior change. Our client base spans all industries and includes some of India’s leading blue chip companies. www.bbmgroup.org 5
  • 6. bbm group Core Competence: ‘Simplifying Business Behavior’ Unique and leading edge, we have brought “Behavior Mapping”, (behavior based Performance Management), to India. We have brought “Behavioral Assessment Technique”, a method of creating valid, objective data on behavioral attributes, to India. We have conducted the first ever program run by the British Psychological Society in India for qualifications in Occupational Testing. • All team members are trained and certified assessors for using Behavioral Assessment Technique in both Selection and Development Scenarios • We are the only team in India conducting training in Behavioral Assessment Technique and the Design and Delivery of Development and Assessment Centres, following International Best Practice www.bbmgroup.org 6
  • 7. bbm group Core Competence: ‘Simplifying Business Behavior’ We specialize in behavioral measurement to support behavioral change and performance management. Our unique ability to define a ‘Behavior Map’ and rigorous use of ‘Behavioral Assessment Technique’ to observe and measure behavior enable us to add value to the entire performance management process, from selection through to job evaluation, development, appraisal, compensation, and retention. Leadership and Talent Acceleration Programs are all soundly based on relevant behavior maps, ensuring that your role models are aligned with your organisational objectives. How do we do it? www.bbmgroup.org 7
  • 8. Employee Behavior Analysis for Improved Employee Productivity An organizations’ culture is based upon the Behaviors it defines. This in turn influences every aspect of Performance Management and Productivity Vision Culture Values Competence Skills Behaviors www.bbmgroup.org 8
  • 9. Employee Behavior Analysis for Improved Employee Productivity We know that Behavior is the dominant influencer in Performance Management…. We know that behavioral development needs a special approach…. No amount of input and feedback is worthwhile unless the environment is one of openness, trust and acceptability. We cannot directly change behavior. Only the individual can decide to change. Gaining commitment to behavioral change starts with creating the right environment. www.bbmgroup.org 9
  • 10. The Philosophy behind our behavioral development work…. No amount of input and feedback is We cannot directly worthwhile unless the change behavior. environment is one of Only the individual openness, trust and can decide to acceptability. change. Gaining commitment to behavioral change starts with creating the right environment. www.bbmgroup.org 10
  • 11. The Human Equation: Building profits by putting people first Best Practice in Leadership Capability Building “Invest in developing leaders who put people first throughout the organisation. This is perhaps the most important step in putting people first, because it ensures that those in leadership positions have people-oriented values and ways of managing that are consistent with the company's philosophy and strategy.“ ‘The Human Equation’: Author: Jeffrey Pfeffer , Thomas D. Dee II Professor of Organizational Behavior in the Graduate School of Business at Stanford University,. bbm group provides a platform for identifying leaders who put people first, then create a path for them to grow. www.bbmgroup.org 11
  • 12. The Human Equation: Building profits by putting people first Best Practice in Selection Methodology What’s it worth? A quick fix will not provide a profitable solution. Taking time to plan and design your selection process will ensure not only right prediction at selection, but also organisational delivery on promises to new employees, thus minimising traumatic loss. bbm group converts Behavior Indicators to Key Accountabilities to Person Specification to Assessment Matrix to Assessment Centre to OBJECTIVE DATA . We are the only Consultancy in India providing quantitive data without subjective input. We use our Partner Vendors for Recruitment Search, ensuring that data validity never gets compromised by need to fill the post. For Senior Management Positions, there is no other option. www.bbmgroup.org 12
  • 13. bbm group Core Competence: ‘Simplifying Business Behavior’ Track Record • We have international credibility, and Pan Asia-Pacific Capacity, bringing experience from USA, UK, Hong Kong, as well as North and South India. • We have established ourselves in India as the experts in ‘hands on’ employee behavioral development, through our core organisation development work in designing “Behavior Maps”, Development Centres and Assessment Centres, Diagnostics, skill building using our ‘Coaching for Performance’ Model, and behavioral workshops such as Team Working, Listening, Persuasiveness, Planning. www.bbmgroup.org 13
  • 14. bbm group Core Competence: ‘Simplifying Business Behavior’ Alliance Partners/Other verticals Working in a seamless manner with our Partners, we have a wide band width covering: • Recruitment Service: Executive Search • Market Research/Analysis e.g. benchmarking, restructuring, India entry. • Mergers and Acquisitions • ISO and People Quality Audits • Automated HR and CRM systems • Video Enhanced material • Customer Experience Transformation • Public Behavioral Training programs • Coaching and Mentoring www.bbmgroup.org 14
  • 15. bbm group Core Competence: ‘Simplifying Business Behavior’ Recent and Current Client Profile Godfrey Philips India Ltd Infotech Software: High Performers Club and Manufacturing Vertical Indofil Chemicals Company ANZ IT Yuken Industries Cairn Energy India Indo Gulf Fertilisers Herbalife International www.bbmgroup.org 15
  • 16. bbm group Core Competence: ‘Simplifying Business Behavior’ Client Testimonials We have a reputation for thorough project commitment to our clients: “You are all, each one of you, so totally thorough and committed. As an ex consultant myself, I really appreciate what that means” (HR Manager, Corporate Office, Godfrey Phillips India Ltd, following Assessment Centre Interventions) www.bbmgroup.org 16
  • 17. bbm group Core Competence: ‘Simplifying Business Behavior’ Client Testimonials We have a reputation for immediate behavior change: “It was a wonderful session that you had conducted. The value addition is already there in the manner in which my questioning skills have changed.” (Sales Manager, Max New York Life, following a Coaching Skills Workshop) www.bbmgroup.org 17
  • 18. bbm group Core Competence: ‘Simplifying Business Behavior’ Client Testimonials We have a reputation for achieving lasting change: “We came here as caterpillars, we are leaving as butterflies” (MD, engineering company, Bangalore, following Outbound Program for Senior Managers) “We have seen sea change in our managers following this program” (HR Manager, Manufacturing, following an intensive ‘Listening Skills’ program) “There has been a change in mindset… my managers talk to each other now” (MD, manufacturing company, following Organisational Development interventions.) www.bbmgroup.org 18
  • 19. bbm group Core Competence: ‘Simplifying Business Behavior’ Client Testimonials We have a reputation for lasting personal impact: “I was not sure at the beginning on Day 1 if the MDP I was attending would be helpful/interesting; after 15 years of living in the corporate jungle one tends to take all training inputs with a pinch of salt. But I have no hesitation in saying these 2 days were a long journey within and gave one time to stop and reflect and realise that a lot could change for the better in one’s life. It’s been a journey which I think will help me become an effective/productive person both at work and at home. I went through all the input sheets you have given us this morning and it felt very much like peeling an onion every layer had a story to tell and opened a new window.” (Senior Manager, Marketing, Indo Gulf Fertilisers, after participation in a Development Centre) www.bbmgroup.org 19
  • 20. bbm group Let us bring these unique winning qualities to your organisation For further information visit our web page www.bbmgroup.org or mail us at energy@bbmgroup.org We look forward to hearing from you. www.bbmgroup.org 20