VMworld 2013 Chris Catano, CareFusion Himanshu Kumar Singh, VMware Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare

1. Deploying vCenter Operations at Scale at CareFusion
Chris Catano, CareFusion
Himanshu Kumar Singh, VMware
VCM5845
#VCM5845

2. 22
VMware Cloud Management Portfolio
SIMPLE,
AUTOMATED
MANAGEMENT
FOR THE CLOUD
CLOUD
AUTOMATION
CLOUD
OPERATIONS
CLOUD
BUSINESS
vCloud Automation
Center
vFabric Application
Director
vCenter
Operations
Management
Suite
vCenter Log
Insight
VMware
IT Business
Management
Suite
New!

3. 33
vCenter Operations Management Suite
The VMware Cloud Operations Management Platform
Cloud Operations Console
Extensibility
APIs
SDKs
3rd Party
adapters
Content
Packs
HelpdeskIntegrated Management Disciplines
Performance ComplianceConfigCapacity Cost
Patented Analytics
App Visibility LogsInventoryReporting Automation

4. 44
Introducing VMware vCenter Log Insight
 VMware’s New Log Analytics Solution
• Make sense of all your log data
• Best for vSphere logs, extensible to OS, app,
storage and networking device logs
• Easy-to-use virtual appliance
• Simple and predictable pricing model
 Key Use Cases
• IT Operations – Troubleshooting,
Monitoring, Root Cause Analysis
• Security Monitoring, Compliance, Business
Transaction Monitoring, …
 Available Now!
• 60-day Trial: www.vmware.com/try-vmware

5. 55
Manage Your Cloud with vCenter Operations and Log Insight
VMware Cloud Operations
 Operational Analytics for all machine
generated data enables simplified and
automated management
 Delivers best of breed capabilities for
performance, capacity, configuration
management
 Tight integration enables seamless
transition from monitoring to
troubleshooting

6. CareFusion
Chris Catano
Data Center Virtual Technologies Lead
Technical Integration Lead Mergers & Acquisitions
Deploying vCenter Operations at
Scale at CareFusion

7. Global Expansion • Customer Experience • Business Simplification
Vascular Access ORInterventional
Radiology
Procedural Solutions
FY11 Revenue: $1.45 billion
Clinical differentiation and in-depth training
R&D, improved outcomesSolution selling
Support services
Enterprise software and analytics
InfusionDispensingRespiratory
Medical Systems
FY11 Revenue: $2.08 billion
Infection Prevention
Critical Care
Med Management
Critical Care Critical Care
Infusion Therapy
Manufacturing excellence
Improving the Safety and Lowering the Cost of Healthcare

8. Virtualization Initiatives 2013
Improve customer experience
• Consistent Deliverables
• Increased Service Availability
35 % Reduction in Incidents
• Improved Remediation Times
Improve Manageability
• Global
Alignment of
Teams and
Systems
• Platform Standardization
• Centralized
Management
Improve operational efficiency
• Increased Performance
• Reduce Footprint
25% Reduction in Prod Clusters
• Resource Optimization
• Disaster Recovery
Increased Business
Enablement
• Orchestration
• Real Time
Reporting
and Capacity
Awareness
Align Initiatives with leadership Goals

9. Timeline of Virtualization Initiatives

10. Support RAMP Service Center Deployment

11. Datacenter Virtual Infrastructure
• 4 vCenter 5.1
Federated
Instances
• 1500 VM ‘s
Hosted across
EMEA, SA, and
NA
• Self Service /
Multi Tennant
Portal
• Site Recovery
Manager for DR
• Cisco Nexus
• HP Converged
Infrastructure
• Standardized
Roles and
Permissions per
Technical Tier

12. vCenter Operations Architecture
• Data feed
adapter instances
• Observed Service
and Functions
• vCenter Ops
Architecture &
Infrastructure
Components
• Hard
Thresholds
(Phase1)
• Dynamic
Thresholds
(Phase2)
• Custom
Dashboards
• Automated
Reporting

13. vCenter Orchestrator Architecture
• vCenter
Orchestrator
integration
with vCenter
Operations
• Integrated
Monitoring
and Alerting
for Change
Windows
• Automated
Resource
Tagging and
Attribute
Package
Assignment
• Anomaly
Reduction and
Accuracy in
Performance
& Health
Trending

15. Custom Dashboard: Executive
This is a custom dashboard we have for our executive leadership. It provides a high level view of our resources by
tier. You will see the production physical resources on the left, the production virtual infrastructure in the center,
and the QA infrastructure on the right. The bottom badges give a geographic reference to the same resources

16. Custom Dashboard: Service Center
This is another custom dashboard that provides the active alerts in the environment for our service center
technicians to proactively monitor and address. The top pane is for production and QA resources which have the
highest SLA’s. The the bottom pane shows the active alerts that are present in the Development and Test
environments. Very simple ,yet easy to see what the active alerts are and to prioritize and assign them accordingly.

17. Custom Dashboard: Engineering
This is the most useful dashboard we have, it flows from left to right and top to bottom. In the top left pane you enter the
resource in need of investigation or troubleshooting, then below on the left pane you select the specific metrics in question which
then opens those badges in the center pane for correlation. Here you can generate another dash and share it with the app owner,
server owner, or other stakeholders. On the right are the resource relationships and downhill effects of this resource anomaly

18. Benefits Gained & Lessons Learned
RESOURCE OPTIMIZATION
• RESOURCE TUNING
• CLUSTER RE-ARCHITECTURE
• STANDARDIZATION AND OPTIMIZATION
• CHASSIS INFRASTRUCTURE
ADJUSTMENTS
FUTURE PLANS
• ENHANCED REPORTING
• MANAGED SERVICES MODEL
• DYNAMIC THRESHOLD INTEGRATION-
CURRENTLY TRENDING NOT ALERTING
• FURTHER INTEGRATION OF
ORCHESTRATED WORKFLOWS
• CONTINUED SERVICE CATALOG
OFFERINGS ( CAPACITY & DEPENDENCY
MAPPINGS )
INCREASED MANAGEABILITY
• INCIDENT REDUCTION AND IMPROVED
TIMES TO REMEDIATION
• CENTRALIZED MANAGEMENT OF
SYSTEMS
• ENHANCED ENVIRONMENT VISIBILITY,
TRENDING, AND HEALTH STATUS -
VCOPS
LESSONS LEARNED
• DEPENDENCY ON DATA FEED
QUALITY
• FEEDING DATA FROM VC OPS INTO
OTHER SYSTEMS IS LIMITED
• EMAIL FILTER RULES REQUIRE COMPLEX
CONFIGURATION FOR ALERT DELIVERY
AND CONTENT
• API NEEDS FURTHER DEVELOPMENT
• NEED TO HAVE WELL DEFINED SLA’S,
TIERS, AND RESOURCE REQUIREMENTS

19. Q & A
Thank you for attending this session,
please contact me if you have any additional questions.
Chris.Catano@CareFusion.com
CareFusion
– 35 % Reduction in Incidents
– 25 % Footprint Reduction in Production
Clusters

20. 2020
Other VMware Activities Related to This Session
 HOL:
HOL-SDC-1301
Applied Cloud Operations

21. THANK YOU

23. Deploying vCenter Operations at Scale at AT&T
Chris Catano, CareFusion
Himanshu Kumar Singh, VMware
VCM5845
#VCM5845