INTRODUCTION TO COMMUNICATION

1. 1
COMMUNICATION
PROCESS
PRESENTEDBY
VISHAL KUMAR

2. CONENTS
 INTRODUCTION
 COMMUNICATION PROCESS
 REFERENCES
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3. INTRODUCTION
 Communication process consists of some interrelated steps or parts
through which messages are sent form sender to receiver. The process
of communication begins when the sender wants to transmit a fact,
idea, opinion or other information to the receiver and ends with
receiver’s feedback to the sender. The main components of
communication process are sender, message, channel, receiver and
feedback.
 Robert Kreitner defined, “Communication process is a chain made up
of identifiable links. The chain includes sender, encoding, message,
receiver, decoding, and feedback.”
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4. 4
COMMUNICATION PROCESS
Sender
Message
Channel
Receiver
Feedback
Channel

5. SENDER
 a person who sends or transmits a message, letter,
email, etc.
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6. MESSAGE
 A verbal, written, or recorded communication sent to
or left for a recipient who cannot be contacted directly.
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7. CHANNEL
 A medium through which a message is transmitted to
its intended audience, such as print media or
broadcast (electronic) media
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8. RECEIVER
 The receiver is the listener, reader, or observer—that is,
the individual (or the group of individuals) to whom a
message is directed. Another name for receiver is
audience or decoder.
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9. FEEDBACK
 Feedback is the receiver's basic response to the
interpreted message
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10. REFERENCES
 BOOK:
Business communication by O. Locker
Publication : Mc Graw Hill
Edition : 2007.
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