https://upswing.io This is the slide deck from Melvin Hines' presentation at the NC3ADL conference in Raleigh. In it, Melvin covers some of the best ways that colleges can increase student success though tutor choice. You can learn more about Upswing at https://upswing.io

1. Increasing Student
Success Through
Tutor Choice
Presented by Melvin Hines

2. Who are we?

3. Why
tutor
choice?
STUDENT DATA
ACTION STEPS
OUTCOMES

4. Students need to
own their learning
experience.

5. Coaches are key
“I have been thinking of dropping this class, but Darpan Shah
has helped me understand and given me confidence and I am
beginning to enjoy the subject as compared to before. He is a
talented helper.”
“Your help gave me the confidence that I need to to finish
strong and catapult me to a level that I never imagined. I re-
ceived a 99% in the class overall. I could not believe my eyes.”
“I just wanted to take a minute and to thank you for your help.
The changes that you suggested for my essay gave me the
chance to have a 90 on it.”

6. STUDENT
CHOICE
AND
UPSWING

7. Student behavior
trends in Upswing

8. TESTING
OUR
THEORY
WITH
DATA

9. Our findings:

10. First
key
finding
Students prefer
to find a coach
they like, and keep
returning to that
coach.

11. Using Campus
Ambassadors

12. Do Campus Ambassadors
have a real impact on
student engagement?

13. Our findings:

14. Second
key
finding
Campus
Ambassador
programs do
make a difference,
particularly during
finals.

15. WHAT
DRIVES
STUDENT
CHOICE IN
TUTORS?

16. Our
Prediction

17. What we found:

18. Students from South
Texas College were
7 times
more likely to pick
Spanish speaking tutors.

19. Third
key
finding
When given the
choice, students
pick coaches
with a similar
background.

20. Three key takeaways
1. Provide students the opportunity
to choose who they work with
2. Use your free resource - students!
- to increase engagement
3. Encourage students and coaches
to find comon ground

21. Questions or
Comments?

22. Thank you for your attention.
Before you leave, be sure to
leave your contact info at
the front.
You can find us at Upswing.io