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On line engagement: gathering feedback, successes and learning Siu-Ming Tam First Assistant Statistician Australian Bureau of Statistics July, 2011
Outline ,[object Object]
Gov2.0 in Australia
ABS experience in using social media to engage with citizens
Successes
Challenges
Learning,[object Object]
Key Themes ,[object Object]
Public agencies and servants engage using Web 2.0 tools
Change command and control culture by encouraging and rewarding engagement.,[object Object]
ABS Online Engagement ,[object Object]
Connecting People, Problems and Solutions
User case types
Promote of key work programs or events
Consult/collaborate on statistical program or product
Crowd sourcing for ABS website,[object Object]
Info and promotion (1/1) Census Lowedown on FAQs Census Song Two Camels and a Census
Information and promotion (2/2) Census Lowedown on FAQs Census Song Two Camels and a Census
Be aware of mis-information ABC Satirical Program on Population Census Anti-Census campaigns
Engagement Level - Consultation

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"Online engagement: gathering feedback, successes and learning" by Siu-Ming Tam (Australia)