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Data Demand & Use: Stakeholder Analysis Matrix and Engagement Tools Webinar Series #3 Tuesday, January 31, 2012 Presenters...
Troubleshooting <ul><li>If you lose connectivity </li></ul><ul><ul><li>Re-enter the meeting room by clicking on the webina...
Tips for Participating in the Discussion <ul><li>To comment, raise your hand by clicking on the   icon.  </li></ul><ul><ul...
Agenda <ul><li>Welcome  - webinar tips </li></ul><ul><li>Brief overview of Data Demand and Use </li></ul><ul><li>Presentat...
Why improve data-informed decision making? Pressing need to develop health policies, strategies, and interventions
“…  without information, things are done arbitrarily and one becomes unsure of whether a policy or program will fail or su...
Definitions <ul><li>Data use – Using data in the decision making process </li></ul><ul><ul><li>monitor a program </li></ul...
Data-informed Decision Making Cycle
Improving Data-informed Decision Making
STAKEHOLDER TOOLS
What Is a Stakeholder? <ul><li>Any person, group, or organization with a particular interest in a policy or program </li><...
Stake-holders Decisions Context of Decision Making Data
Importance of Knowing Your Stakeholders <ul><ul><li>View activities from different perspectives </li></ul></ul><ul><ul><li...
Results of Involving Stakeholders in Data Use Process <ul><li>Relevance of data </li></ul><ul><li>  Ownership of data </li...
Stakeholder Analysis Matrix and Engagement Plan <ul><li>Purpose: </li></ul><ul><ul><li>To ensure that data initiatives ref...
Process <ul><li>Identify the need </li></ul><ul><li>Go through Stakeholder Analysis Matrix  </li></ul><ul><li>Set the opti...
Stakeholder Analysis Matrix <ul><li>The Stakeholder Analysis Matrix is a framework and process used at the start of a proj...
Stakeholder Analysis Matrix Name of Stakeholder organization, group or individual Stakeholder description Primary purpose,...
Stakeholder Analysis Matrix   Program issue Develop plan (inc. M&E plan) to scale up PMTCT programs throughout system. Pro...
Stakeholder Engagement Plan <ul><li>The Stakeholder Engagement Plan provides a platform for following up and tracking stak...
Stakeholder Engagement Plan Program issue Proposed activity Date Stakeholder organization, group, or individual Potential ...
Stakeholder Engagement Plan   Program issue Develop plan (inc. M&E plan) to scale up PMTCT programs throughout system. Pro...
Guiding Principles <ul><li>Ownership fosters use </li></ul><ul><li>Stakeholder engagement improves relevance of data </li>...
FIELD APPLICATION <ul><li>Drew Koleros, Program Advisor </li></ul>
Stakeholder Engagement <ul><li>Key step in the planning process to ensure that expected results are meeting end-user needs...
Strategic Planning <ul><li>Example from midterm review of Rwanda’s National Strategic Plan on HIV and AIDS 2009-12 </li></...
Research Planning <ul><li>Example from Côte d’Ivoire’s study to estimate the unit cost of reaching sex workers and MSM wit...
Data analysis & research findings <ul><li>Example from HIV data triangulation exercise in Rwanda  </li></ul>Finding Stake-...
Communication materials <ul><li>Example from Rwanda HIV Update Informational Brochures </li></ul>
2007 Rwanda  HIV and AIDS Response Update compiled by the  National Aids Control Commission (CNLS)  of Rwanda www.cnls.gov...
2007 Rwanda HIV and AIDS Response Update The above graph displays the condom utilization rates among men aged 15-29 from t...
Stakeholder Engagement and Other DDU Tools : http://www.measureevaluation.org/ddu   <ul><li>Stakeholder Engagement Tool </...
Stakeholder Engagement Resources <ul><li>Tool is available on the MEASURE Evaluation website:  www.measureevaluation.org/d...
Questions and Answers
MEASURE Evaluation DDU Resources <ul><li>www.measureevaluation.org/ddu   </li></ul><ul><ul><li>Data Demand and Use Tool Ki...
Join Data Use Net <ul><li>Send an email to  [email_address] . Leave the subject field blank and in the body of the message...
Presenter Contact Information <ul><li>Molly Cannon - mcannon@futuresgroup.com </li></ul><ul><li>Tara Nutley - TNutley@futu...
<ul><li>MEASURE Evaluation is a MEASURE project funded by the </li></ul><ul><li>U.S. Agency for International Development ...
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Stakeholder Engagement

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The Stakeholder Engagement tool helps ensure that the appropriate stakeholders in decision processes have been identified and involved.
Tool: https://www.cpc.unc.edu/measure/publications/ms-11-46-e
Webinar Recording: http://universityofnc.adobeconnect.com/p99y8bhnosx/

Published in: Health & Medicine, Technology
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Stakeholder Engagement

  1. 1. Data Demand & Use: Stakeholder Analysis Matrix and Engagement Tools Webinar Series #3 Tuesday, January 31, 2012 Presenters: Tara Nutley, Molly Cannon, Drew Koleros
  2. 2. Troubleshooting <ul><li>If you lose connectivity </li></ul><ul><ul><li>Re-enter the meeting room by clicking on the webinar link provided </li></ul></ul><ul><li>If you have trouble with audio </li></ul><ul><ul><li>Refer to the conference call instructions in the upper right hand corner </li></ul></ul><ul><li>Send an email to [email_address] </li></ul>
  3. 3. Tips for Participating in the Discussion <ul><li>To comment, raise your hand by clicking on the icon. </li></ul><ul><ul><li>Speak into your microphone (be sure it is enabled by clicking on the icon at the top of the screen). </li></ul></ul><ul><ul><li>Type questions in Q&A window located at the top of your screen. </li></ul></ul><ul><ul><li>A recording of the webinar will be made available at www.measureevaluation.org/ddu </li></ul></ul>
  4. 4. Agenda <ul><li>Welcome - webinar tips </li></ul><ul><li>Brief overview of Data Demand and Use </li></ul><ul><li>Presentation of Tools </li></ul><ul><li>Field Application of Tools – Drew Koleros </li></ul><ul><li>Questions and Answers </li></ul><ul><li>Wrap up </li></ul>
  5. 5. Why improve data-informed decision making? Pressing need to develop health policies, strategies, and interventions
  6. 6. “… without information, things are done arbitrarily and one becomes unsure of whether a policy or program will fail or succeed. If we allow our policies to be guided by empirical facts and data, there will be a noticeable change in the impact of what we do.” National-level Policymaker, Nigeria
  7. 7. Definitions <ul><li>Data use – Using data in the decision making process </li></ul><ul><ul><li>monitor a program </li></ul></ul><ul><ul><li>create or revise a program or strategic plan </li></ul></ul><ul><ul><li>develop or revise a policy </li></ul></ul><ul><ul><li>advocate for a policy or program </li></ul></ul><ul><ul><li>allocate resources </li></ul></ul><ul><li>Data Demand - decision makers specify what kind of information they want & seek it out </li></ul>
  8. 8. Data-informed Decision Making Cycle
  9. 9. Improving Data-informed Decision Making
  10. 10. STAKEHOLDER TOOLS
  11. 11. What Is a Stakeholder? <ul><li>Any person, group, or organization with a particular interest in a policy or program </li></ul><ul><ul><li>Government agencies </li></ul></ul><ul><ul><li>Beneficiaries </li></ul></ul><ul><ul><li>Policymakers </li></ul></ul><ul><ul><li>Funding agencies </li></ul></ul><ul><ul><li>Providers / implementers </li></ul></ul><ul><ul><li>Civil society </li></ul></ul><ul><ul><li>Researchers </li></ul></ul><ul><ul><li>M&E specialists </li></ul></ul>
  12. 12. Stake-holders Decisions Context of Decision Making Data
  13. 13. Importance of Knowing Your Stakeholders <ul><ul><li>View activities from different perspectives </li></ul></ul><ul><ul><li>Have different degrees of understanding </li></ul></ul><ul><ul><li>Need / want different information </li></ul></ul><ul><ul><li>Need information at different levels of complexity </li></ul></ul><ul><ul><li>Have different intensities of interest </li></ul></ul><ul><ul><li>Have different roles in the decision-making process </li></ul></ul>
  14. 14. Results of Involving Stakeholders in Data Use Process <ul><li>Relevance of data </li></ul><ul><li> Ownership of data </li></ul><ul><li> Appropriate dissemination of data </li></ul><ul><li> Use of data </li></ul>
  15. 15. Stakeholder Analysis Matrix and Engagement Plan <ul><li>Purpose: </li></ul><ul><ul><li>To ensure that data initiatives reflect the needs and values of relevant stakeholders to support data use in decision making. </li></ul></ul><ul><li>Description: </li></ul><ul><ul><li>Identify all relevant stakeholders involved in the process. </li></ul></ul><ul><ul><li>Determine appropriate strategies for engaging with stakeholders. </li></ul></ul>
  16. 16. Process <ul><li>Identify the need </li></ul><ul><li>Go through Stakeholder Analysis Matrix </li></ul><ul><li>Set the optimum stakeholder group </li></ul><ul><li>Create a Stakeholder Engagement Plan </li></ul><ul><li>Track stakeholder engagement throughout the project </li></ul>
  17. 17. Stakeholder Analysis Matrix <ul><li>The Stakeholder Analysis Matrix is a framework and process used at the start of a project for planning purposes by: </li></ul><ul><ul><li>Identifying stakeholders </li></ul></ul><ul><ul><li>Defining their roles and resources </li></ul></ul><ul><ul><li>Identifying dynamics among stakeholders </li></ul></ul><ul><ul><li>Setting the optimum stakeholder group </li></ul></ul>
  18. 18. Stakeholder Analysis Matrix Name of Stakeholder organization, group or individual Stakeholder description Primary purpose, affiliation, funding Potential role in the issue or activity Level of knowledge of the issue Level of commitment Support or oppose the activity, to what extent, and why? Available resources Staff, money, technology, information, influence Government - Political - Commercial - NGO - Other Civil Society - International Donors -
  19. 19. Stakeholder Analysis Matrix Program issue Develop plan (inc. M&E plan) to scale up PMTCT programs throughout system. Proposed activity Convene stakeholders to identify priorities based on available data and develop action plan. Date November 2006 Name of stakeholder organization, group, or individual Stakeholder description Primary purpose, affiliation, funding Potential role in the issue or activity Level of knowledge of the issue Level of commitment Support or oppose the activity, to what extent, and why? Available resources Staff, money, technology, information, influence Government - National AIDS Control Committee (NACC) Involved in planning, implementation, M&E of all HIV/AIDS programs in the country; approves donor and NGO-funded HIV/AIDS programs Facilitates the stakeholder meeting, prepares for meeting by identifying data sources and preparing an agenda High – receives reports on PMTCT activities from MCH division at MOH; Medium level of knowledge of int’l guidelines and studies Strongly supports activity but hesitant to use international data sources. NACC opposes use of the DHS and most recent international estimates, as it considers these sources to overestimate HIV prevalence Staff available to facilitate; room and computers available for meetings at NACC headquarters
  20. 20. Stakeholder Engagement Plan <ul><li>The Stakeholder Engagement Plan provides a platform for following up and tracking stakeholders. It is primarily used for project implementation and follow-up phases. </li></ul>
  21. 21. Stakeholder Engagement Plan Program issue Proposed activity Date Stakeholder organization, group, or individual Potential role in the activity Engagement strategy How will you engage this stakeholder in the activity? Follow-up strategy Plans for feedback or continued involvement Government - Political - Commercial - NGO - Other Civil Society - International NGOs -
  22. 22. Stakeholder Engagement Plan Program issue Develop plan (inc. M&E plan) to scale up PMTCT programs throughout system. Proposed activity Convene stakeholders to identify priorities based on available data and develop action plan. Date November 2006 Stakeholder organization, group, or individual Potential role in the activity Engagement strategy How will you engage this stakeholder in the activity? Follow-up strategy Plans for feedback or continued involvement National AIDS Control Committee (NACC) Facilitates the stakeholder meeting, prepares for meeting by identifying data sources and preparing an agenda that allows for the sources to be discussed The NACC is the lead in this activity. It will be important for the NACC to involve more specifically the PMTCT coordinator, clinical care coordinator, and National AIDS Program Coordinator The NACC is responsible for following up with the prioritized stakeholders
  23. 23. Guiding Principles <ul><li>Ownership fosters use </li></ul><ul><li>Stakeholder engagement improves relevance of data </li></ul><ul><li>Stakeholders should represent a diversity of perspectives </li></ul><ul><li>Recognize the differing roles of stakeholder groups and individuals </li></ul><ul><li>Engage stakeholders throughout the project process—from design to follow up </li></ul><ul><li>Acknowledge the unintended effects of stakeholder engagement </li></ul><ul><li>The more stakeholders, the greater the complexities of project design </li></ul><ul><li>A large stakeholder group might stimulate excessive expectations </li></ul><ul><li>Transparency can add unwanted accountability </li></ul>
  24. 24. FIELD APPLICATION <ul><li>Drew Koleros, Program Advisor </li></ul>
  25. 25. Stakeholder Engagement <ul><li>Key step in the planning process to ensure that expected results are meeting end-user needs </li></ul><ul><ul><li>Strategic planning </li></ul></ul><ul><ul><li>Research planning </li></ul></ul><ul><li>Essential to dissemination to ensure that actual results are used for intended purposes </li></ul><ul><ul><li>Data analysis and research findings </li></ul></ul><ul><ul><li>Communication materials </li></ul></ul>
  26. 26. Strategic Planning <ul><li>Example from midterm review of Rwanda’s National Strategic Plan on HIV and AIDS 2009-12 </li></ul><ul><ul><li>Terms of Reference </li></ul></ul><ul><ul><li>Purpose & Specific Objectives </li></ul></ul><ul><ul><li>Expected Results </li></ul></ul>
  27. 27. Research Planning <ul><li>Example from Côte d’Ivoire’s study to estimate the unit cost of reaching sex workers and MSM with HIV services </li></ul><ul><ul><li>Scope of research study </li></ul></ul><ul><ul><li>Perspective of study </li></ul></ul><ul><ul><li>Timing of study </li></ul></ul>
  28. 28. Data analysis & research findings <ul><li>Example from HIV data triangulation exercise in Rwanda </li></ul>Finding Stake-holders Recommend-ation Method for Data Dissemination Timeline Assessment HIV prevalence is 34% among young women under 25 in Gikondo Transit Camp Program Managers, HIV IPs Implement targeted HIV prevention programs at camp Triangulation National Dissemination workshop Feb 2010 Programs in place Directors of Planning, National Institutions <ul><li>Advocacy for: </li></ul><ul><li>scaling up services </li></ul><ul><li>Surveillance </li></ul><ul><li>condom provision </li></ul>One-on-one consultative meetings with key national staff Early 2010 Surveillance activities conducted; condoms available
  29. 29. Communication materials <ul><li>Example from Rwanda HIV Update Informational Brochures </li></ul>
  30. 30. 2007 Rwanda HIV and AIDS Response Update compiled by the National Aids Control Commission (CNLS) of Rwanda www.cnls.gov.rw According to the above graph, 56% of the total number of HIV+ pregnant women requiring PMTCT (Rwanda 2008 EPP Projections) received any PMTCT services in 2007. The below graph displays data from the 2007 Rwanda Service Provision Assessment (SPA), in which a little over half of health facilities are offering any PMTCT services. PMTCT For more information on the National and District-level HIV data in Rwanda, please contact: Department of Planning, Coordination, Monitoring and Evaluation (PCM&E Unit) The National AIDS Control Commission of Rwanda (CNLS): BP 7162 Kigali, Rwanda Telephone: (250) 503980 E-mail: cnls@rwanda1.com www.cnls.gov.rw The 2007 Rwanda HIV and AIDS Response Update was developed by the CNLS M&E unit, in close collaboration, with MEASURE Evaluation’s Data Demand and Information Use (DDIU) team. Funding for this brochure was provided by USAID through the President’s Emergency Plan for AIDS Relief (PEPFAR).
  31. 31. 2007 Rwanda HIV and AIDS Response Update The above graph displays the condom utilization rates among men aged 15-29 from the Rwanda DHS 2000 and 2005. Rates of condom use at their last high risk sexual encounter in the last 12 months have declined where “high risk” is defined as a non-marital or non-cohabitating partner. The graph above displays female data from DHS 2000 and 2005. In the age group 15-19, condom use has slightly dropped from 28% to 27.6%, whereas condom use increased for both the 20-24 and 25-29 age groups, though use remains low. The above graph displays the percentage of HIV+ adults and children who received treatment in 2007 out of the total requiring treatment, as estimated using HIV and AIDS estimations and projections. According to the graph, 30% of adults and 38% of children who require treatment are currently not receiving ART. The above graph displays the percentage of health facilities surveyed in the 2007 Rwanda Service Provision Assessment (SPA) offering any ART services. The above graph displays the percentage of OVC by district receiving any support services, as reported by implementing partners in a national survey conducted by the CNLS, MIGEPROF and UNICEF in 2007. Prevention Orphans and Vulnerable Children Treatment Treatment Percentage of HIV+ Adults and Children receiving treatment out of total need (n=61,545) (n=6,489)
  32. 32. Stakeholder Engagement and Other DDU Tools : http://www.measureevaluation.org/ddu <ul><li>Stakeholder Engagement Tool </li></ul><ul><li>Information Use Mapping Tool </li></ul><ul><li>Assessments to Data Use Constraints </li></ul><ul><li>Framework for Linking Data with Action </li></ul><ul><li>PRISM Tools </li></ul>
  33. 33. Stakeholder Engagement Resources <ul><li>Tool is available on the MEASURE Evaluation website: www.measureevaluation.org/ddu-toolkit </li></ul><ul><ul><li>Instructions for use </li></ul></ul><ul><ul><li>Stakeholder Analysis Matrix and Engagement Templates </li></ul></ul><ul><ul><li>Field application </li></ul></ul><ul><ul><li>Implementation checklist </li></ul></ul>
  34. 34. Questions and Answers
  35. 35. MEASURE Evaluation DDU Resources <ul><li>www.measureevaluation.org/ddu </li></ul><ul><ul><li>Data Demand and Use Tool Kit </li></ul></ul><ul><ul><li>Data Demand and Use Training Resources </li></ul></ul><ul><li>Next webinar will be on February 7, 2012 at 9:00 am PRISM. </li></ul>
  36. 36. Join Data Use Net <ul><li>Send an email to [email_address] . Leave the subject field blank and in the body of the message type ‘subscribe DataUseNet.’ For example:  </li></ul><ul><li>To: listserv@unc.edu </li></ul><ul><li>From: [email_address] </li></ul><ul><li>Subject: </li></ul><ul><li>Subscribe Data Use Net </li></ul>
  37. 37. Presenter Contact Information <ul><li>Molly Cannon - mcannon@futuresgroup.com </li></ul><ul><li>Tara Nutley - TNutley@futuresgroup.com </li></ul><ul><li>Drew Koleros - AKoleros@futuresgroup.com </li></ul>
  38. 38. <ul><li>MEASURE Evaluation is a MEASURE project funded by the </li></ul><ul><li>U.S. Agency for International Development and implemented by </li></ul><ul><li>the Carolina Population Center at the University of North Carolina </li></ul><ul><li>at Chapel Hill in partnership with Futures Group International, </li></ul><ul><li>ICF Macro, John Snow, Inc., Management Sciences for Health, </li></ul><ul><li>and Tulane University. Views expressed in this presentation do not </li></ul><ul><li>necessarily reflect the views of USAID or the U.S. Government. </li></ul><ul><li>MEASURE Evaluation is the USAID Global Health Bureau's </li></ul><ul><li>primary vehicle for supporting improvements in monitoring and </li></ul><ul><li>evaluation in population, health and nutrition worldwide. </li></ul>

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