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UKSG 2018 Breakout- Visualising the data: how accessible insights can really deliver impact for libraries- Burke

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Data is supporting strategic decision making in libraries,
and the increasing prevalence of visualisation tools
offers quicker, easier and more accessible routes to data
analysis. Jisc has been developing its library analytics
offering, visualising data using tools such as Tableau.
These visualisations can save staff time and enable data to
be shared with more people, more widely, in an engaging
format. The session will present case studies illustrating
how libraries have used the tools to communicate statistical
information and the value and impact they have delivered.
Siobhan Burke, Jisc

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UKSG 2018 Breakout- Visualising the data: how accessible insights can really deliver impact for libraries- Burke

  1. 1. Visualising the data How accessible insights can really deliver impact for libraries Siobhán Burke By W.Rebel - Own work,CC BY 3.0, https://commons.wikimedia.org/w/index.php?curid=11702269
  2. 2. Data visualisation 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries
  3. 3. What is it? "Data visualization is the presentation of data in a pictorial or graphical format.” Source: SAS https://www.sas.com/en_us/insights/big-data/data-visualization.html Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  4. 4. Data proliferation »“According to an estimate, the global annual rate of data production in the year 2015 was 5.6 Zettabytes.That was almost double the rate of growth just three years back in the year 2012.” 1 Zettabyte = 1 000 000 000 000 000 000 000 bytes Source:Visualr https://visualrsoftware.com/advantages-data-visualization/ Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  5. 5. Top 5 Advantages of DataVisualization 1. The Brain is programmed for visualisation 2. Data visualisations support visual learners 3. Spot insights that might be missed in traditional reports 4. Data visualisation can identify areas to take action 5. Data visualisation increases productivity Source: Salesforce https://www.salesforce.com/hub/analytics/data-visualization-advantages/ "Organizations that use visual data discovery tools are 28 percent more likely to find timely information than those who rely solely on managed reporting and dashboards.” (Source: https://www.tableau.com/sites/default/file s/media/8604-ra-business-intelligence- analytics.pdf) Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  6. 6. Raw data is hard to read Source: “Effective DataVisualisation” course from Understanding ModernGov How many threes? Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  7. 7. Raw data is hard to read Source: “Effective DataVisualisation” course from Understanding ModernGov Now how many threes? Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  8. 8. Benefits of visualising your data »Answers a question »Poses new questions »Explore and discover »Communicate information »Support decisions »Increase efficiency »Inspire Source: Jisc https://www.jisc.ac.uk/guides/data-visualisation/the-benefits-of-visualisation Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  9. 9. Libraries, JUSP and Library Data Labs 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries
  10. 10. Visualising data for libraries »Libraries are increasingly data-driven and need to evidence the value they bring to their institution »Wider dissemination of findings to new audiences e.g. senior staff in and beyond the library »Libraries both generate and consume large amounts of data Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  11. 11. Where does Jisc come in? Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  12. 12. HESA & Jisc Business Intelligence HESA Heidi HESA data: • Performance data on students • Destinations of leavers • Staff, finance and estates • Original delivery platform • Includes non- HESA data: e.g. o NSS o SCONUL • Jisc & HESA collaboration • Widening Business Intelligence capability • Interactive, visualisations Heidi Plus Analytics Labs • Agile project development • 12 week cycle • CPD opportunity • Access to Tableau, Alteryx & data Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  13. 13. Library Data Labs »Purpose › To derive library insights with library data and › Create interactive, visualised dashboards to be available via Heidi Plus »Labs took place July – October 2016 › 23 institutions › 29 participants › 5 teams + 1 Jisc team »Further library team April – July 2017 Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  14. 14. The data »Data Catalogue: http://heidi-ckan.dev.jisc-betas.net/ Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  15. 15. The rationale for JUSP »Engaging more and new stakeholders in conversations around usage of e-resources »Can develop visualisations specific for the UK HE library community and in a national context »Avoid duplication of effort across the sector »JUSP team have expertise that might not be readily available in libraries »Previous JUSP visualisations had limited flexibility and functionality Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  16. 16. JUSP – previous visualisations 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries
  17. 17. JUSP: sample visualisations 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries Select years Switch publisher View detail
  18. 18. JUSP: sample visualisations 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries
  19. 19. Visualisations: IRUS-UK Select years Select item type Select Repository and/or Month View detail Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  20. 20. Outcomes & Impact 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries
  21. 21. Library feedback 6 Library Data Labs participants 30 minute telephone interviews 11 Fed back from JUSP CAG 9 Interviews post-launch of data visualisations JUSP Pilot study 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries
  22. 22. Reasons for taking part in Library Labs »Help to make evidence based decisions »Exploring what is possible with available data »CPD and opportunity to experiment »Opportunity to network Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  23. 23. Value of the Library Labs It was a really useful opportunity to meet with colleagues in other institutions, find out about what they're doing, what they're able to do in house and where we've got similar issues. It gave us a way to show the value and impact of academic libraries and explore that further. It felt like a once in a lifetime career opportunity. It was a massive step forward. It opened a lot of doors, a lot of eyes, and it's kick- started a lot of work. Overall how valuable was the Library Labs cohort that you took part in? Very valuable 5 interviewees Quite valuable 1 interviewee Neither Quite valuable Not very valuable 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries
  24. 24. Skills gained from participation 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries Tableau skills 5 interviewees Agile working methods 6 interviewees Data manipulation skills 6 interviewees Data visualisation skills 5 interviewees Alteryx skills 2 interviewees Collaborating with/learning from other institutions 6 interviewees Knowledge of the national data landscape for library purposes 5 interviewees
  25. 25. What impact did Library Labs have? »Realising the possibilities »Understanding the data »Working across the institution »Agile methods It’s led us to think about how we use data, not just in the library but across the directorate, in an entirely different way. It’s helped to improve our reporting and communication processes. Instead of long reports, we’re able to use infographics. We’re able to present information to the university in a way that staff can access. It's an improved awareness of what we could do with the data, and an underlying awareness of how important it is that data is accurate, properly structured and that you're comparing like with like… It's realising how important data is, and we need to be thinking right at the beginning what we want to do with it, knowing those questions we want to answer, to make sure that we are collecting the stuff that we need. Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  26. 26. Library Data Lab user story examples 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries As a Library manager/director Library manager Library manager When measuring success supporting theTEF return I am assessing research performance I want to identify comparable institutions link library performance data with NSS and HESA data to assess University, discipline and individual citation performance So I can benchmark my library facility by size, usage levels, budget, provision of different resource types and satisfaction with library facilities show how library resources and services contribute toTEF measure progress against citation KPIs and REF aspirations.
  27. 27. Value of the JUSP visualisations »Delivering new insights »Communicating with new audiences »Time saving »Access to data »More staff making use of JUSP “prompts me to ask other questions about the numbers that I possibly wouldn’t have seen when they appeared as tables of numbers alone." “The visual representation of data will improve liaising with schools over the usage of titles or packages as they succinctly deliver the point you want to share." “Having one resource that gathers data and converts it directly into graphs and charts is time and effort saving." Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  28. 28. Impact of the JUSP visualisations »Changed work practices »More meaningful approach to usage »Easier communication and wider use “The visualisations have changed work practices because they save time as the visualisation is already created and can be instantly revised to accommodate a change in date range, publisher or other criteria”. “The visualisation of comparison with other institutions will be valuable to assess usage of larger packages therefore aiding future investment decisions”. “saves the time and effort of becoming proficient inTableau." Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  29. 29. …and finally »Database and book visualisations available in JUSP › Further impact study will be carried out later in 2018 »For Analytics Labs, sign up to our mailing list for updates and future calls for participants: JISC-HESA-BUSINESS-INTEL@JISCMAIL.AC.UK Or visit: https://www.jisc.ac.uk/rd/projects/business- intelligence-project Visualising the data: how accessible insights can really deliver impact for libraries10/04/2018
  30. 30. jisc.ac.uk Keep in touch Contact me Siobhán Burke Library support services programme manager Siobhan.burke@jisc.ac.uk 24/04/2018 Visualising the data: how accessible insights can really deliver impact for libraries

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