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Information Services
Dr Amy Staniforth
Institutional Repository & Metadata Team
Leader
Digital Resources
Magaly Bascones
K...
Aim of today
To highlight the main challenges presented by metadata, why this
matters and the impact inadequate metadata i...
The story so far
Libraries
Efficiency (user satisfaction) and savings (staff time)
Purchasing consortia
Knowledge Base ...
Challenges
»Discoverability
»Accessibility
»Understanding value
»Priorities
10/04/2018 What is all this fuss about? Is wro...
Metadata then versus metadata now…
• Metadata for print resources
• Metadata for electronic resources
2 changes
• Scale
• ...
Discoverability and Accessibility
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 6
Aberystwyth University
 Est. 7,000 undergraduates & postgraduates
 Est 600+ distance learners
 Est 1,000 extra mural or...
Career information and resources for Austria 2011areer
information and resources for Austria 2011
Austria Career Guide
Career information and resources for Austria 2011
Austria Career Guide
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 14
Understanding value
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 15
Journals agreements: all about jour...
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 16
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 17
Free service ≠ no cost
The libraria...
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 18
A librarian said:
“I'm checking thr...
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 19
Institution 1 Institution 2 Instiut...
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 20
Priorities
Content providers
KBART Standing Committee 2017 survey: Publishers do not prioritise the creation of
KBART files due to t...
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 22
Recommendations
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 23
Libraries
• Each library has to de...
Thank you
Questions
10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 24
Digital Resourc...
UKSG 2018 Breakout -  What is all this fuss about? Is wrong metadata really bad for libraries and their end users?  - Basc...
UKSG 2018 Breakout -  What is all this fuss about? Is wrong metadata really bad for libraries and their end users?  - Basc...
UKSG 2018 Breakout -  What is all this fuss about? Is wrong metadata really bad for libraries and their end users?  - Basc...
UKSG 2018 Breakout -  What is all this fuss about? Is wrong metadata really bad for libraries and their end users?  - Basc...
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UKSG 2018 Breakout - What is all this fuss about? Is wrong metadata really bad for libraries and their end users? - Bascones and Staniforth

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Wrong, incomplete or inaccurate metadata affects the performance
of system-based library operations and the services libraries
propose to library patrons. Using concrete examples, we will
present the day-to-day difficulties librarians and library users
encounter due to poor quality metadata and their impact on
access, decision making and discovery. This session will contribute
to the general discussion about poor quality metadata, aiming
to illustrate how important it is for the publishing and library
community to have a good set of metadata for electronic resources
circulating in the supply chain.
Magaly Bascones, Jisc
Amy Staniforth, Aberystwyth University

Published in: Education
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UKSG 2018 Breakout - What is all this fuss about? Is wrong metadata really bad for libraries and their end users? - Bascones and Staniforth

  1. 1. Information Services Dr Amy Staniforth Institutional Repository & Metadata Team Leader Digital Resources Magaly Bascones Knowledge Base Plus – Service Manager What is all this fuss about? Is wrong metadata really bad for end users? 10/04/2018
  2. 2. Aim of today To highlight the main challenges presented by metadata, why this matters and the impact inadequate metadata is having, and finish with some recommendations to improve the situation 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 2
  3. 3. The story so far Libraries Efficiency (user satisfaction) and savings (staff time) Purchasing consortia Knowledge Base Plus (Jisc) Support libraries to reduce the impact of failures in supply and accessibility Content providers Problem with the supply (maintenance/quality/KBART compliance) System vendors Promises vs Reality KBART 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 3
  4. 4. Challenges »Discoverability »Accessibility »Understanding value »Priorities 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 4
  5. 5. Metadata then versus metadata now… • Metadata for print resources • Metadata for electronic resources 2 changes • Scale • Data submitted to ongoing technological processing 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 5
  6. 6. Discoverability and Accessibility 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 6
  7. 7. Aberystwyth University  Est. 7,000 undergraduates & postgraduates  Est 600+ distance learners  Est 1,000 extra mural or lifelong learning students  Est. 500 academic researchers Information Services  Converged library and IT services  Centralised library service plus 2 site libraries, and an IBERs and School of Art site for deliveries & pick up CARM  Institutional Repository & Metadata team 2 FTE • Library catalogue & Open Access  ResourcesAcquisitions • Acquiring and maintaining e-resources (amongst other things!) 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 7
  8. 8. Career information and resources for Austria 2011areer information and resources for Austria 2011 Austria Career Guide
  9. 9. Career information and resources for Austria 2011 Austria Career Guide
  10. 10. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 14 Understanding value
  11. 11. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 15 Journals agreements: all about journals! “Institutions taking the full collection prior to 2017 must also pay an access fee of X% of non-subscribed titles added in 2015, 2016 and 2017” “Note that all new journals carrying volumes 1 and 2 are freely available” “xxx has added seven new titles for 2016”
  12. 12. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 16
  13. 13. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 17 Free service ≠ no cost The librarian said : “The collection contains over 450 titles, however the current target available in our link resolver only contains 45” No ISSNs Not always identified as part of the collection.
  14. 14. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 18 A librarian said: “I'm checking through an xxxx update (from xxx) for KB+JISC Collections xxxxx Full Collection xxx, and the following titles have all been deleted: • The journal of clinical endocrinology & metabolism. • Sleep. • Zoological journal of the Linnean Society • Neurosurgery / • International affairs. • Physical therapy : journal of the American PhysicalTherapy Association. • Operative neurosurgery. • Botanical journal of the Linnean Society • Annals of work exposures and health. • Endocrinology. • Endocrine reviews. • Journal of crustacean biology • Journal of the IGPL • Journal of the European Economic Association. • The American journal of comparative law. • Biological journal of the Linnean Society. As far as I can tell from KB+ these titles are all still included”
  15. 15. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 19 Institution 1 Institution 2 Instiution 3 institution 4 institution 5 institution 6 institutions 7 institution 8 institution 9 Journal Vendor A Vendor B Vendor B Vendor B Vendor C Vendor B Vendor D Vendor E Vendor B institutional on-line only pay per view American Journal of Legal History Yes Yes Yes Yes Yes Yes Yes Yes Yes £90.00 £27.00 Biological Journal of the Linnean Society Yes No Yes No Yes Yes Yes Yes Yes £5,600.00 £27.00 Biology of Reproduction Yes Yes Yes Yes Yes Yes No Yes No £567.00 £27.00 Botanical Journal of the Linnean Society Yes Yes Yes No Yes Yes Yes Yes No £2,594.00 £27.00 Diseases of the Esophagus Yes Yes Yes Yes Yes Yes Yes Yes No £915.00 £27.00 Endocrine Reviews Yes Yes No No Yes Yes Yes Yes Yes £536.00 £27.00 Endocrinology No No No No No Yes Yes Yes No £1,509.00 £27.00 European Heart Journal - Cardiovascular Pharmacotherapy Yes Yes Yes Yes No Yes No Yes Yes £370.00 £27.00 European Heart Journal - Quality of Care and Clinical Outcomes Yes Yes Yes Yes No Yes No Yes Yes £562.00 £27.00 International Affairs Yes No No No No No Yes Yes Yes £552.00 £27.00 Journal of Clinical Endocrinology and Metabolism Yes Yes No No Yes Yes Yes Yes Yes £895.00 £27.00 Journal of Crustacean Biology Yes No No No Yes Yes Yes Yes Yes £263.00 £27.00 Journal of the European Economic Association Yes No No No Yes Yes Yes Yes No £521.00 £27.00 Neurosurgery Yes Yes No No Yes No Yes Yes Yes £1,209.00 £27.00 Operative Neurosurgery Yes Yes No No Yes Yes No Yes Yes £27.00 Physical Therapy Yes Yes No No Yes Yes Yes Yes Yes £138.00 £27.00 SLEEP Yes No No No Yes Yes Yes Yes Yes £298.00 £27.00 The American Journal of Comparative Law Yes No No No Yes Yes Yes Yes Yes £80.00 £27.00 Zoological Journal of the Linnean Society Yes Yes No No Yes No Yes Yes Yes £2,478.00 £27.00 Score 95% 64% 36% 26% 78% 78% 100% 73% band 5a band 5b band 5a band 3 band 4 band 3 band 6 band 3 band 1
  16. 16. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 20 Priorities
  17. 17. Content providers KBART Standing Committee 2017 survey: Publishers do not prioritise the creation of KBART files due to the lack of customer request Libraries Jisc (KB+) with Sero Consulting produce a brief paper addressed to librarians Libraries can often work around the failures in supply and accessibility either manually managing lists or with the help of services such as KB+ – Missing opportunities: purchasing and negotiation – Lack of unified position regarding metadata – Lack of confidence on metadata knowledge SystemVendors:Too big to care? 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 21
  18. 18. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 22 Recommendations
  19. 19. 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 23 Libraries • Each library has to decide what is the basic standards in metadata they need to receive from content providers and system vendors • Use existing tools as purchasing consortia and procurement processes • Knowledge Base Plus : save you time and increase quality • As customers and as community (prospective customers) Content Providers • There are good commercial reasons why to prioritise the provision of good metadata SystemVendors • Promises vs Reality Ownership!
  20. 20. Thank you Questions 10/04/2018 What is all this fuss about? Is wrong metadata really bad for end users? 24 Digital Resources Magaly Bascones Knowledge Base Plus – Service Manager Information Services Dr Amy Staniforth Institutional Repository & Metadata Team Leader

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