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What we don't do part 1
- 1. What We Don’t Do - Part 1 Presented by: Andrea Suarez
- 2. What we do is pretty unique - we are independent waste auditors that find every savings opportunity you’re sitting on.
- 3. We do this through our audits, a remote, detailed analysis of your waste and recycling processes.
- 4. We’ve made deliberate decisions to offer services that benefit you and your bottom line.
- 5. This is why we don’t: - Obscure our pricing. - Pay vendor bills on your behalf.
- 6. Not doing these things ensures no surprises on your end.
- 7. We don’t believe in being anything less than transparent, whether it comes to our rates, our billing practices, or our services.
- 8. We don’t obscure our pricing. We bill for 50% of the savings we find for you.
- 9. If we find $12,000 in savings every month, you’ll owe us $6000 each month, and you’ll keep $6000. Simple as that.
- 10. This means that our services are not an added business expense or line item.
- 11. You pay us exclusively out of the savings we find for you: our process is cash- flow positive.
- 12. This method of pricing motivates us to find your maximum savings opportunities. It’s part of what makes our audit process so thorough.
- 13. We find that this pricing method actually serves your best interests: more savings are found when we have a stake in the game.
- 14. We don’t get paid unless we benefit you and your bottom line.
- 15. If we don’t find any savings opportunities for you, you don’t us anything.
- 16. We don’t ever pay your waste hauler, utility, or telecom bills on your behalf.
- 17. We’re not waste brokers - we think you should see your bills and know what you’re paying for.
- 18. Brokers and some consultants will often package waste hauler bills and their own fees in one tidy little bill.
- 19. You get one bill from the broker that will likely only have one amount listed.
- 20. This amount is conglomerate of services at all properties, and will also typically include his broker fee.
- 21. This method provides you no transparency. You have to rely on your broker and trust that he is being honest with you.
- 22. Suppose your broker hands you an invoice that is 30% larger than last month’s invoice.
- 23. Your broker may tell you that waste hauler fees have gone up, or that you had a standard price hike at two locations.
- 24. But in reality, your broker may have decided that his fees should increase.
- 25. Obscuring what you are being charged opens the possibility for unfair spikes and charges to occur.
- 26. In order to prevent this, we have a different standard billing practice.
- 27. We set up ideal contracts, service levels, and waste equipment. All bills for every waste, recycling, and valet vendor are sent to the appropriate party at your company.
- 28. They don’t go through us beforehand, so you’ll never get a hauler bill from us.
- 29. We will, however, audit those invoices. For most clients, we can obtain online log-on information from you or your staff that allows us to see these invoices on the hauler website.
- 30. We find hauler invoices contain errors about 10% of the time. So we are careful to ensure that the line items on your invoice match the pricing or service levels dictated in your contract.