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ASSOCIATION TRENDS AND BEST PRACTICES
TREVOR S. MITCHELL, CAE
INTRODUCTION
Trevor Mitchell, CAE
Executive Director of Membership & Technology
ARMA International
@trevm22
www.trevormitchellcae.com
www.linkedin.com/in/trevorsmitchell/
TRENDS OF RECENT YEARS
 Race to Relevance
 End of Membership As We Know It
TRENDS OF TODAY
 Membership focus on Value and Engagement
 Meeting Experience combined with Education
 For Profits influencing member expectations
TRENDS OF THE FUTURE
 Social media
 Generational Issues
 Global Considerations
 Technology
 Operations
TRENDS OF THE FUTURE – SOCIAL MEDIA
TRENDS OF THE FUTURE – SOCIAL MEDIA
TRENDS OF THE FUTURE - GENERATIONS
TRENDS OF THE FUTURE – GLOBAL CONSIDERATIONS
 Do we grow/expand?
 Where do we go?
 One size doesn’t fit all?
 What’s the best approach?
TRENDS OF THE FUTURE - TECHNOLOGY
TRENDS OF THE FUTURE - TECHNOLOGY
TRENDS OF THE FUTURE - TECHNOLOGY
 Technology is no longer just a solution but
strategy
 Focus on key drivers
 Technology investment is key
TRENDS OF THE FUTURE - OPERATIONS
 Lines Blur between for-profit and associations
 Management, governance, market place decisions
 Focus on culture of change vs. strategy
 Revenue drivers
 Top 3
 Unbiased, careful curated content
 Dues
 Meetings
WHERE DO YOU GO NOW?
 What impacts you now? In the Future?
 Where can you start?
 How do you adjust?
FINAL THOUGHT
CONTACT INFO
Trevor Mitchell, CAE
Executive Director of Membership & Technology
ARMA International
@trevm22
www.trevormitchellcae.com
www.linkedin.com/in/trevorsmitchell/
THANK YOU

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2014 isa association trends and best practices

  • 1. ASSOCIATION TRENDS AND BEST PRACTICES TREVOR S. MITCHELL, CAE
  • 2. INTRODUCTION Trevor Mitchell, CAE Executive Director of Membership & Technology ARMA International @trevm22 www.trevormitchellcae.com www.linkedin.com/in/trevorsmitchell/
  • 3. TRENDS OF RECENT YEARS  Race to Relevance  End of Membership As We Know It
  • 4. TRENDS OF TODAY  Membership focus on Value and Engagement  Meeting Experience combined with Education  For Profits influencing member expectations
  • 5. TRENDS OF THE FUTURE  Social media  Generational Issues  Global Considerations  Technology  Operations
  • 6. TRENDS OF THE FUTURE – SOCIAL MEDIA
  • 7. TRENDS OF THE FUTURE – SOCIAL MEDIA
  • 8. TRENDS OF THE FUTURE - GENERATIONS
  • 9. TRENDS OF THE FUTURE – GLOBAL CONSIDERATIONS  Do we grow/expand?  Where do we go?  One size doesn’t fit all?  What’s the best approach?
  • 10. TRENDS OF THE FUTURE - TECHNOLOGY
  • 11. TRENDS OF THE FUTURE - TECHNOLOGY
  • 12. TRENDS OF THE FUTURE - TECHNOLOGY  Technology is no longer just a solution but strategy  Focus on key drivers  Technology investment is key
  • 13. TRENDS OF THE FUTURE - OPERATIONS  Lines Blur between for-profit and associations  Management, governance, market place decisions  Focus on culture of change vs. strategy  Revenue drivers  Top 3  Unbiased, careful curated content  Dues  Meetings
  • 14. WHERE DO YOU GO NOW?  What impacts you now? In the Future?  Where can you start?  How do you adjust?
  • 16. CONTACT INFO Trevor Mitchell, CAE Executive Director of Membership & Technology ARMA International @trevm22 www.trevormitchellcae.com www.linkedin.com/in/trevorsmitchell/