How to build a bridge between IT and everyone else to set the organization up for reaching their strategic goals.

1. Building a Technology Road Map that
Drives Strategy
Trevor S. Mitchell, CAE

2. MARCH 21, 2016
10 Years in Association Management
Strong involvement within industry
Lead numerous projects
• AMS Selection/Implementation
• Website Redesign
• Strategic Planning
• Etc.
Introduction

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Overview
1. IT Evolution
2. IT in Associations
3. Your Role within IT
4. Creating a Roadmap

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Challenges You Have with IT?

5. IT Evolution

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Role of IT

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What IT Actually Does

8. IT Department Functions

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Evolution of IT Roles
IT Guy
System Administrator
Computer Engineer
Developer
IT Director
CIO

10. IT in Associations

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Our World
AMS
LMS
Social Media
Single Sign on
Online Community
Apps
Collaborative Spaces
Email Solutions
Cloud Computing
24 access
Remote workers
Tablets

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Historically
IT
Business
Operations

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Today
Business
Operation
s
IT
Business
Operations

15. Your Role within IT

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Questions to Consider
• Who makes new system decisions?
• Who owns the system once it’s purchased?
• Who is responsible for training?
• Who is responsible for identifying upgrades?

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How You Fit In
• Understand what Your Role is in the Equation
• Work in conjunction and collaboration with IT
• IT Systems Support Strategy

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Put Yourself In IT’s Seat

19. IT Road Map

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IT Connected to Strategy

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Infrastructure
 Servers/operating systems, internet connectivity,
related items
Data Management
 Database(s) and their interaction with other key
systems
Online Presence
 Web (including social and mobile)
Technology Management/Governance
 How an organization administers their technology
tools
Areas of Focus

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Where do you want to go

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Develop a Roadmap
1. What is the strategy of the organization?
2. What do you need for you functional area?
• Systems
• Access
• Requirements
3. Where are you currently with your systems?
• Is this new?
• Existing?
• Long term planning

24. MARCH 21, 2016
Final Thoughts
Focus on collaboration rather than ownership
Strategy always drives technology needs
Your role is essential to achieve success

25. Trevor S. Mitchell, CAE
Director of Membership &
Strategy
American Mensa
@trevm22
www.trevormitchellcae.com