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11-1
Chapter 11
Sourcing
11-2
Key Concepts
• The Strategic Sourcing Plan
• Discovering Potential Suppliers
• Evaluating Potential Suppliers
• Selecting Suppliers
» Bidding Versus Negotiation
» Reverse Auctions
» Two-Step Bidding/Negotiation
» The Solicitation
» Weighted-Factor Analysis
» Responsibility for Source Selection
• Developing Suppliers
• Managing Suppliers
11-3
Key Concepts
• Additional Strategic Issues
» Early Supplier Involvement
» Supply Base Reduction
» Single Versus Multiple Sourcing
» Share of Supplier’s Capacity
» Local, National and International Sourcing
» Manufacturer or Distributor
» “Green” Supply Management
» Minority- And Women-Owned Business
Enterprises
» Ethical Considerations
» Reciprocity
11-4
The Strategic Sourcing Plan
• World class Supply Management requires
supply management to develop a strategic
sourcing plan that details how supply
management will discover, evaluate,
select, develop and manage a viable
supplier base
11-5
Strategic Sourcing Plan Stages
Figure 11-1
11-6
Discovery
• Supplier Web Sites
• Supplier Information
Files
• Supplier Catalogs
• Trade Registers &
Directories
• Trade Journals
• Phone Directories
• Filing of Mailing
Pieces
• Sales Personnel
• Trade Shows
• Company Personnel
• Other Supply
Management
Departments
• Professional
Organizations
11-7
Evaluating Potential Suppliers
• Supplier Surveys
• Financial Condition Analysis
• Third Party Evaluators
• Evaluation Conference
• Facility Visits
• Quality Capability Analysis
• Capacity Capability Analysis
• Management Capability Analysis
• Service Capability Analysis
• Flexibility Capability Analysis
• Information Technology Capability Analysis
11-8
Selecting Suppliers
• Bidding Versus Negotiation
• Reverse Auctions
• Two-Step Bidding/Negotiation
• The Solicitation
• Weighted-Factor Analysis
• Responsibility for Source Selection
11-9
Bidding versus Negotiation
• Few topics generate more passionate
discussions than bidding versus
negotiation
• The selection of bidding or negotiation
should be decided by using objective
criteria, a total cost perspective and sound
supply management logic
11-10
Prerequisites to Bidding
• Dollar value must be large
• Specifications must be clear
• Market must consist of an adequate
number of sellers
• Sellers must be qualified and want the
contract
• Time available must be sufficient
11-11
Conditions Demanding Negotiation
• Impossible to estimate costs with a high
degree of certainty
• Price is not the only important variable
• Purchasing firm anticipates a need to
make changes in the specification
• Special tooling of setup costs are major
factors
11-12
Even if the previous list is met…
here are two arguments for Negotiation
• The negotiation process is far more likely
to lead to a complete understanding of all
issues of the procurement
• Competitive bidding tends to result in
sacrifices in product quality, development
efforts, and other vital services
11-13
Reverse Auctions
In contrast to competitive bidding, reverse
auctions produce “real-time” interaction.
Though effective for achieving cost savings,
reverse auctions are not appropriate for all
situations.
Reverse bid process can have an adverse
affect on long-term relationships.
11-14
Two-Step Bidding/Negotiation
• Used in situations where inadequate
specifications preclude the initial use of
traditional competitive bidding
• The two steps are:
» Step 1: Technical Proposals
– IFBs for Step 2 are sent only to those sellers who
submitted acceptable technical proposals
» Step 2: Price Bidding
11-15
The Solicitation
• IFB
• RFP
• Item description
• Info on quantities
• Delivery schedules
• Special terms and conditions
• Standard terms and conditions
11-16
Weighted Factor Analysis
• Steps to developing
» Develop factors to serve as criteria
» Develop sub-factors or performance factors
» Develop a scoring factor
» Score or evaluate the supplier
11-17
Developing Suppliers
• Development of suppliers is one of the
greatest untapped frontiers in supply
chain management
• Even suppliers recognized as the “best of
the best” require investment on the part of
the buying firm to realize the full benefit of
the collaborative relationship
• This important topic is addressed in detail
in the chapter on Supplier Development
11-18
Managing Suppliers
• Managers must ensure the suppliers
perform as required.
• Suppliers must meet the firm’s long-term
needs.
• If suppliers are unlikely to meet future
requirements the firm may:
» Assist with financing / technological
assistance.
» Develop new sources.
» Be required to develop the capability
internally.
11-19
Additional Strategic Issues
• Early Supplier Involvement
• Supply Base Reduction
• Single Versus Multiple Sourcing
• Share of Supplier’s Capacity
• Local, National and International Sourcing
• Manufacturer or Distributor
• “Green” Supply Management
• Minority- And Women-Owned Business
Enterprises
• Ethical Considerations
• Reciprocity
11-20
Early Supplier Involvement
• Early supplier involvement (ESI) is an
approach in supply management to bring
the expertise and collaborative synergy of
suppliers into the design process
• ESI seeks to find “win-win” opportunities
• Today, early supplier involvement (ESI) is
an accepted way of life at many proactive
firms and a requirement for WCSM
11-21
ESI Opportunities
• Materials
• Services
• Technology
• Specifications and
Tolerances
• Standards
• Order Quantities
• Lead Time
• Processes
• Packaging
• Transportation
• Redesigns
• Assembly Changes
• Design Cycle Time
• Inventory Reductions
11-22
Reasons for Utilizing ESI
• Get supplier inputs before the design is
frozen
• Capitalize on the latest technology
• Save time since design cycles are getting
shorter
• Let the supplier know that it is part of the
team
11-23
Supply Base Reduction
• Supply base reduction is achieved
through both reducing variety and
increasing consolidation
• Two benefits of supply base reduction
cited by John Deere are:
» increased leverage with suppliers
» better focus and supplier integration in
product development
• Increased leverage is also due to the
increased involvement with the suppliers
which builds goodwill and trust
11-24
Considerations for Single Sourcing
• Lower total cost results from higher volume
• Quality considerations dictate
• Buyer obtains more influence with the supplier
• Lower costs to source, process, expedite, inspect
• Just-in-time requirements
• Significantly lower freight costs may result
• Special tooling is required
• Total system inventory will be reduced
• Supplier will have an improved commitment
• Improved interdependency and risk sharing result
• Time to market is critical
11-25
Dual Sourcing Using the “70-30” Approach
• 70 percent of the volume is awarded to
one supplier
• 30 percent to a second supplier
• Economies of scale are obtained from the
“big supplier”
• The “little supplier” provides competition
• When the “big supplier” fails to perform
the percentages may be reversed by the
buyer
11-26
Considerations for Multiple Sourcing
• Protect the buyer during bad times
• Maintain competition
• Provide a back-up source
• Meet local content requirements
• Meet customer’s volume requirements
• When the customer is a small player in the
market for a specific item
• Avoid complacency on the part of a supplier
• When the technology path is uncertain
• Suppliers tend to “leapfrog” in technology
11-27
Share of Supplier’s Capacity
• Many firms try to not exceed more than 15
to 25 percent of any one supplier’s
capacity
• This issue became all too real in the early
2000s
» Many companies cancelled orders that had
long supplier lead times, which resulted in
suppliers being caught with, in some cases,
hundreds of millions of dollars of work-in-
process
11-28
Local, National and International Sourcing
• The lines between local, national, and
international sourcing have become blurred in the
last 30 years
• Local source
» Firm’s headquarters and all facilities are located in the
city or region where the materials or services will be
used
• National source
» The source is headquartered within the country and has
facilities in multiple regions throughout the country
• International source
» Firm is headquartered outside of the buying firm’s
country, but this does not define the location of
operations
11-29
Local Buying Advantages
• Closer cooperation between buyer and
seller is possible
• Delivery dates are more certain
• Lower prices can result from consolidated
transportation and insurance
• Shorter lead times reduce inventory
• Rush orders are filled faster
• Disputes are usually more easily resolved
• Implied social responsibilities to the
community are fulfilled
11-30
National Buying Advantages
• Economies of scale
• Superior technical assistance
• Better handling of fluctuating demand
• Shortages are less likely
11-31
Manufacturer or Distributor
• Potential Benefits of a Distributor over
Buying Direct from the Manufacturer
» Economy of scale
» Reduction of orders
» Reduction of paperwork
» Special services
» Technical advice
» Credit
11-32
“Green” Supply Management
• Recycled materials
• Environmental issues
• Liability issues
11-33
Minority- And Women-Owned Business
Enterprises
• Many forces motivate a buying firm to
ensure that MWBE businesses receive a
share of the firm’s business, such as:
» Federal and state legislation
» Set-aside quotas in government appropriations
» Actions of regulatory bodies
» Firm’s “corporate social consciousness”
» Customer base includes MWBE businesses
and their employees
» Bottom-line profitability
» Good business sense
11-34
Ethical Considerations
• Conflicts of interest
» Exists when supply managers must divide
their loyalty between the firm which employs
them and another firm
» Such conflicts always should be avoided in all
source selection decisions
11-35
Reciprocity
• Reciprocity exists when supply managers
give preference to suppliers that are also
customers
• It is entirely legal to buy from one’s
customers at fair market prices, without
economic threat, and without the intent of
restricting competition
• Reciprocity can become illegal when the
activity restricts competition and trade
11-36
Reasons to Not Engage in Reciprocity
• Reciprocity doesn't follow sound principles of
buying and selling
• Companies may relax their competitive efforts as
a result of reduced competition
• Sales departments may develop a false sense of
security
• New customers may be hard to find because of
pre-established relationships with competitors
• Company reputations may be impaired because
of bad publicity
• Conspiracy and restraint-of-trade situations can
develop, with their attendant legal dangers
11-37
Concluding Remarks
• The increase in long-term collaborative
relationships is highlighting the need to
develop strategic sourcing plans
• The plan aids in source selection by
detailing how suppliers will be discovered,
evaluated, selected, developed and
managed
• The plan should be developed in a
collaborative environment that includes all
relevant functional area representatives
and supply chain members

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Chapter 11 Sourcing

  • 2. 11-2 Key Concepts • The Strategic Sourcing Plan • Discovering Potential Suppliers • Evaluating Potential Suppliers • Selecting Suppliers » Bidding Versus Negotiation » Reverse Auctions » Two-Step Bidding/Negotiation » The Solicitation » Weighted-Factor Analysis » Responsibility for Source Selection • Developing Suppliers • Managing Suppliers
  • 3. 11-3 Key Concepts • Additional Strategic Issues » Early Supplier Involvement » Supply Base Reduction » Single Versus Multiple Sourcing » Share of Supplier’s Capacity » Local, National and International Sourcing » Manufacturer or Distributor » “Green” Supply Management » Minority- And Women-Owned Business Enterprises » Ethical Considerations » Reciprocity
  • 4. 11-4 The Strategic Sourcing Plan • World class Supply Management requires supply management to develop a strategic sourcing plan that details how supply management will discover, evaluate, select, develop and manage a viable supplier base
  • 5. 11-5 Strategic Sourcing Plan Stages Figure 11-1
  • 6. 11-6 Discovery • Supplier Web Sites • Supplier Information Files • Supplier Catalogs • Trade Registers & Directories • Trade Journals • Phone Directories • Filing of Mailing Pieces • Sales Personnel • Trade Shows • Company Personnel • Other Supply Management Departments • Professional Organizations
  • 7. 11-7 Evaluating Potential Suppliers • Supplier Surveys • Financial Condition Analysis • Third Party Evaluators • Evaluation Conference • Facility Visits • Quality Capability Analysis • Capacity Capability Analysis • Management Capability Analysis • Service Capability Analysis • Flexibility Capability Analysis • Information Technology Capability Analysis
  • 8. 11-8 Selecting Suppliers • Bidding Versus Negotiation • Reverse Auctions • Two-Step Bidding/Negotiation • The Solicitation • Weighted-Factor Analysis • Responsibility for Source Selection
  • 9. 11-9 Bidding versus Negotiation • Few topics generate more passionate discussions than bidding versus negotiation • The selection of bidding or negotiation should be decided by using objective criteria, a total cost perspective and sound supply management logic
  • 10. 11-10 Prerequisites to Bidding • Dollar value must be large • Specifications must be clear • Market must consist of an adequate number of sellers • Sellers must be qualified and want the contract • Time available must be sufficient
  • 11. 11-11 Conditions Demanding Negotiation • Impossible to estimate costs with a high degree of certainty • Price is not the only important variable • Purchasing firm anticipates a need to make changes in the specification • Special tooling of setup costs are major factors
  • 12. 11-12 Even if the previous list is met… here are two arguments for Negotiation • The negotiation process is far more likely to lead to a complete understanding of all issues of the procurement • Competitive bidding tends to result in sacrifices in product quality, development efforts, and other vital services
  • 13. 11-13 Reverse Auctions In contrast to competitive bidding, reverse auctions produce “real-time” interaction. Though effective for achieving cost savings, reverse auctions are not appropriate for all situations. Reverse bid process can have an adverse affect on long-term relationships.
  • 14. 11-14 Two-Step Bidding/Negotiation • Used in situations where inadequate specifications preclude the initial use of traditional competitive bidding • The two steps are: » Step 1: Technical Proposals – IFBs for Step 2 are sent only to those sellers who submitted acceptable technical proposals » Step 2: Price Bidding
  • 15. 11-15 The Solicitation • IFB • RFP • Item description • Info on quantities • Delivery schedules • Special terms and conditions • Standard terms and conditions
  • 16. 11-16 Weighted Factor Analysis • Steps to developing » Develop factors to serve as criteria » Develop sub-factors or performance factors » Develop a scoring factor » Score or evaluate the supplier
  • 17. 11-17 Developing Suppliers • Development of suppliers is one of the greatest untapped frontiers in supply chain management • Even suppliers recognized as the “best of the best” require investment on the part of the buying firm to realize the full benefit of the collaborative relationship • This important topic is addressed in detail in the chapter on Supplier Development
  • 18. 11-18 Managing Suppliers • Managers must ensure the suppliers perform as required. • Suppliers must meet the firm’s long-term needs. • If suppliers are unlikely to meet future requirements the firm may: » Assist with financing / technological assistance. » Develop new sources. » Be required to develop the capability internally.
  • 19. 11-19 Additional Strategic Issues • Early Supplier Involvement • Supply Base Reduction • Single Versus Multiple Sourcing • Share of Supplier’s Capacity • Local, National and International Sourcing • Manufacturer or Distributor • “Green” Supply Management • Minority- And Women-Owned Business Enterprises • Ethical Considerations • Reciprocity
  • 20. 11-20 Early Supplier Involvement • Early supplier involvement (ESI) is an approach in supply management to bring the expertise and collaborative synergy of suppliers into the design process • ESI seeks to find “win-win” opportunities • Today, early supplier involvement (ESI) is an accepted way of life at many proactive firms and a requirement for WCSM
  • 21. 11-21 ESI Opportunities • Materials • Services • Technology • Specifications and Tolerances • Standards • Order Quantities • Lead Time • Processes • Packaging • Transportation • Redesigns • Assembly Changes • Design Cycle Time • Inventory Reductions
  • 22. 11-22 Reasons for Utilizing ESI • Get supplier inputs before the design is frozen • Capitalize on the latest technology • Save time since design cycles are getting shorter • Let the supplier know that it is part of the team
  • 23. 11-23 Supply Base Reduction • Supply base reduction is achieved through both reducing variety and increasing consolidation • Two benefits of supply base reduction cited by John Deere are: » increased leverage with suppliers » better focus and supplier integration in product development • Increased leverage is also due to the increased involvement with the suppliers which builds goodwill and trust
  • 24. 11-24 Considerations for Single Sourcing • Lower total cost results from higher volume • Quality considerations dictate • Buyer obtains more influence with the supplier • Lower costs to source, process, expedite, inspect • Just-in-time requirements • Significantly lower freight costs may result • Special tooling is required • Total system inventory will be reduced • Supplier will have an improved commitment • Improved interdependency and risk sharing result • Time to market is critical
  • 25. 11-25 Dual Sourcing Using the “70-30” Approach • 70 percent of the volume is awarded to one supplier • 30 percent to a second supplier • Economies of scale are obtained from the “big supplier” • The “little supplier” provides competition • When the “big supplier” fails to perform the percentages may be reversed by the buyer
  • 26. 11-26 Considerations for Multiple Sourcing • Protect the buyer during bad times • Maintain competition • Provide a back-up source • Meet local content requirements • Meet customer’s volume requirements • When the customer is a small player in the market for a specific item • Avoid complacency on the part of a supplier • When the technology path is uncertain • Suppliers tend to “leapfrog” in technology
  • 27. 11-27 Share of Supplier’s Capacity • Many firms try to not exceed more than 15 to 25 percent of any one supplier’s capacity • This issue became all too real in the early 2000s » Many companies cancelled orders that had long supplier lead times, which resulted in suppliers being caught with, in some cases, hundreds of millions of dollars of work-in- process
  • 28. 11-28 Local, National and International Sourcing • The lines between local, national, and international sourcing have become blurred in the last 30 years • Local source » Firm’s headquarters and all facilities are located in the city or region where the materials or services will be used • National source » The source is headquartered within the country and has facilities in multiple regions throughout the country • International source » Firm is headquartered outside of the buying firm’s country, but this does not define the location of operations
  • 29. 11-29 Local Buying Advantages • Closer cooperation between buyer and seller is possible • Delivery dates are more certain • Lower prices can result from consolidated transportation and insurance • Shorter lead times reduce inventory • Rush orders are filled faster • Disputes are usually more easily resolved • Implied social responsibilities to the community are fulfilled
  • 30. 11-30 National Buying Advantages • Economies of scale • Superior technical assistance • Better handling of fluctuating demand • Shortages are less likely
  • 31. 11-31 Manufacturer or Distributor • Potential Benefits of a Distributor over Buying Direct from the Manufacturer » Economy of scale » Reduction of orders » Reduction of paperwork » Special services » Technical advice » Credit
  • 32. 11-32 “Green” Supply Management • Recycled materials • Environmental issues • Liability issues
  • 33. 11-33 Minority- And Women-Owned Business Enterprises • Many forces motivate a buying firm to ensure that MWBE businesses receive a share of the firm’s business, such as: » Federal and state legislation » Set-aside quotas in government appropriations » Actions of regulatory bodies » Firm’s “corporate social consciousness” » Customer base includes MWBE businesses and their employees » Bottom-line profitability » Good business sense
  • 34. 11-34 Ethical Considerations • Conflicts of interest » Exists when supply managers must divide their loyalty between the firm which employs them and another firm » Such conflicts always should be avoided in all source selection decisions
  • 35. 11-35 Reciprocity • Reciprocity exists when supply managers give preference to suppliers that are also customers • It is entirely legal to buy from one’s customers at fair market prices, without economic threat, and without the intent of restricting competition • Reciprocity can become illegal when the activity restricts competition and trade
  • 36. 11-36 Reasons to Not Engage in Reciprocity • Reciprocity doesn't follow sound principles of buying and selling • Companies may relax their competitive efforts as a result of reduced competition • Sales departments may develop a false sense of security • New customers may be hard to find because of pre-established relationships with competitors • Company reputations may be impaired because of bad publicity • Conspiracy and restraint-of-trade situations can develop, with their attendant legal dangers
  • 37. 11-37 Concluding Remarks • The increase in long-term collaborative relationships is highlighting the need to develop strategic sourcing plans • The plan aids in source selection by detailing how suppliers will be discovered, evaluated, selected, developed and managed • The plan should be developed in a collaborative environment that includes all relevant functional area representatives and supply chain members