1. Tracy L. Studer
6448 Todd Drive, Burlington, KY 41005
Email: tracystu66@twc.com – Cell: (859) 652-5418
Highly motivated, results driven Production Scheduler/Coordinator with 20+ years of success
in fast paced, dynamic production/manufacturing environments. Excel in managing competing
priorities while maintaining focus on quality and service level goals to deliver excellent
customer service. Independent thinker with meticulous attention to detail who is driven to
master multiple job functions to help ensure team success.
 Oracle Enterprise Resource
Planning (ERP)
 Oracle Discoverer
 Digital Asset Manager
(Documentum)
 Technical Writer – User Procedure
Document (UPD)
 Inventory Management & Control
 Workflow Management Applications
 Microsoft Office Products (Word,
Excel, Power Point)
 USPS & 3rd
Party Postal Applications
ACCOMPLISHMENTS
 Completed 10 years of service with zero customer impacting quality issues and zero
safety related incidents.
 Frequent and multiple recipient of Company recognition awards. Including the World
Class award, the highest award available for non-exempt associates.
 Planned, wrote and edited an end-to-end UPD for Custom Mail Solutions (CMS).
Designed and implemented a check list process to streamline work needed and
eliminate redundant tasks between shifts. Served as subject matter expert and trained
new associates on CMS procedures.
 Led 5-S Program and was point-of-contact for safety related issues within Outbound
Operations.
 One of 12 associates (out of 250) selected to “stay until the end” and close out
Outbound Operations.
WORK EXPERIENCE
Fidelity Investments, Covington, KY
Logistics Planning Analyst, Outbound Production Control Aug 2015 – Dec 2016
 Effectively planned, executed, and managed timelines for the day-to-day production of
jobs in a high volume, multi-site, print/mail facility that produced 312 million pieces of
mail and 8 million checks per year.

2.  Ensured continual flow of work to the production floor and set job priorities by balancing
production capacity and the availability of resources with customer service level
agreements (SLA) to ensure jobs were mailed on time.
 Led multiple team huddles during the shift to communicate any priority changes or
“watch points” with the potential to impact SLA attainment.
 Managed make-to-stock and print-to-stock inventory levels using input from reports,
requests from business partners, and inventory management best practices to ensure
that sufficient material was available to complete jobs on time.
Fidelity Investments, Covington, KY
Production Control Coordinator, Outbound Production Control Mar 2006 – Aug 2015
 Successfully resolved issues that arose with the production of a job once the order had
been released to the production floor. Managed exception processing or any other
production issue impacting the progression of the order.
 Ensured orders and material physically and systematically moved through Outbound
Operations to meet production deadlines. Monitored orders from print, to assembly, to
finished product to ensure on-time delivery.
 Managed and quickly resolved material shortages for backordered jobs to ensure
minimal impact to the customers SLA.
 Worked closely with Outbound Shipping and mail vendors, such as USPS and Pitney
Bowes Presort Service, to ensure the volume of mail expected to complete throughout
the day matched the truck capacity and SLA requirements for on time delivery.
City of Covington, Covington, KY
Production Control Manager, Public Works Department Nov 1989 – Apr 2004
 Managed the strategic planning, development, and production management of 8
divisions with 60 employees.
 Administered and monitored a $5.5 million budget in a manner that meets and exceeds
budgetary guidelines.
 Monitored contract compliance and expenditures, tracked payments involving capital
projects and ensured fiscal responsibility. Managed all accounts payable, including
vendor payments and expense vouchers.
 Coordinated new hires for payroll purposes, submitted new job descriptions for open
positions within the department, and maintained employee records and time sheets.
Human Resource point of contact for the department.
EDUCATION: Thomas More College, Crestview Hills, KY
Undergraduate (4.0 GPA) – 30 Earned Credit Hours