1. TRACY DAVIS
605 N. Parker Terrace, Olathe, KS 66061 913.980.0654 tad107s@gmail.com
SUMMARY OF QUALIFICATIONS
 Over two years of leading and training new representatives within three
departments
 Over seven years of experience in insurance claims including medical billing
 Bachelor of Science, Business Marketing and Advertising
 Interface well with public and all levels or corporateand company management
 HIPPA compliant
 L&H licenseas well as P&C Adjuster’s license
PROFESSIONAL EXPERIENCE
ProgressiveInsurance, Kansas City, KS
Medical Claims Representative
 Analyzed policy and coverage
 Processed medical claims based on reasonableand necessary complaints
 Processed wageloss for insureds
 Learned and followed Kansas Statuteand Law
 Provided excellent customer serviceto both internal and external customers
 Educated customers on insuranceneeds and requirements in accordancewith state
laws
 Worked in several states, assisting whereneeded with vehicleinspections and
damageclaims
 Trained new department employees
EDUCATION
Bachelor of Science, Business Marketing and Advertising, May 2004
Missouri StateUniversity, Springfield, MO