SlideShare a Scribd company logo
1 of 22
Ready, Aim, Submit 
Photo Upload 
Grand Slam 
Deborah Nightingale, Director, Card Services 
Kelly Mayhew, Project Manager, IT Development 
Faith Maweu, Data Analyst, Business Intelligence 
Tony Erskine, Senior Developer, IT Development 
March 5, 2014
2 
LIBERTY UNIVERSITY 
Liberty University | Training Champions for Christ since 1971 
• 12,000 resident students 
• 90,000 on-line students 
– 11, 000 come to campus for Intensives each yr 
• 5,000 faculty/staff 
vs 
• Card Services: 3 full time staff, 2 student 
workers
3 
FACING THE PROBLEMS 
• Providing a secure delivery option 
• Easing the strain on staff 
• Reducing orientation lines 
• Engaging the online population
4 
A DREAM WAS BORN 
• Requested changes to existing applications 
• Storyboard requests 
• Collaborate with IT Development 
• Let the fun begin!
5 
IT DEV PROJECT 
• Planned Architecture & Technologies of new 
application 
• Began development 
• Maintained communication & story backlog 
with Card Office through daily scrum meetings 
and bi-weekly backlog review meetings 
• Deployed with phased functionality 
• De-commissioned all old sites/links
6
7 
THE DREAM REALIZED
8 
START THE PROCESS - Requestor
9 
TERMS & CONDITIONS - Requestor
10 
ACCEPTABLE PHOTO - Requestor
11 
VERIFY YOUR IDENTITY - Requestor
12 
DELIVERY OPTION - Requestor
13 
VERIFY & REQUEST - Requestor
14 
PENDING REQUESTS – Card Office
15 
SEARCH CAPABILITY – Card Office
16 
REQUEST HISTORY – Card Office
17 
APPROVE OR DENY – Card Office
18 
ACTIVATION PROCESS - Requestor
19 
CONFIRMATION NOTICE - Requestor
20 
APPLICATION DATA 
Fall 2012 Spring 2013 Fall 2013 
Office Visits 6547 2311 6050 
Online Requests 310 1494 2821
21 
TRAFFIC REPORT 
• Google Analytics 
provides a 
snapshot of visits 
by date range
22 
Q & A

More Related Content

What's hot

Realising the vision of a single source of course information
Realising the vision of a single source of course informationRealising the vision of a single source of course information
Realising the vision of a single source of course informationGraham Bird
 
Pocket Friend(v2): An Assistive Cash Flow Manager
Pocket Friend(v2): An Assistive Cash Flow ManagerPocket Friend(v2): An Assistive Cash Flow Manager
Pocket Friend(v2): An Assistive Cash Flow Managernorain_yusoff
 
Collaborative Decision-Making for Higher Education Learning Management Systems
Collaborative Decision-Making for Higher Education Learning Management SystemsCollaborative Decision-Making for Higher Education Learning Management Systems
Collaborative Decision-Making for Higher Education Learning Management SystemsMichael Wilder
 
Digital Apprenticeships Project Update
Digital Apprenticeships Project UpdateDigital Apprenticeships Project Update
Digital Apprenticeships Project UpdateJames Clay
 
Better Predictions, More Graduates: Data Determines Shortest Paths to Degree
Better Predictions, More Graduates: Data Determines Shortest Paths to DegreeBetter Predictions, More Graduates: Data Determines Shortest Paths to Degree
Better Predictions, More Graduates: Data Determines Shortest Paths to DegreeAmazon Web Services
 
HEAR presentation DEL 15 Oct 2015
HEAR presentation DEL 15 Oct 2015HEAR presentation DEL 15 Oct 2015
HEAR presentation DEL 15 Oct 2015Ruth Wasson
 
ExtraAEdge - CollEDGE Product Demo
ExtraAEdge - CollEDGE Product DemoExtraAEdge - CollEDGE Product Demo
ExtraAEdge - CollEDGE Product Demotheextraaedge
 
End-to-end Admissions and Enrollment module for higher education
End-to-end Admissions and Enrollment module for higher educationEnd-to-end Admissions and Enrollment module for higher education
End-to-end Admissions and Enrollment module for higher educationCreatrix Campus (Anubavam LLC)
 
IWMW 2006: User Testing on a Shoestring Budget (1)
IWMW 2006: User Testing on a Shoestring Budget (1)IWMW 2006: User Testing on a Shoestring Budget (1)
IWMW 2006: User Testing on a Shoestring Budget (1)IWMW
 
IWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the Future
IWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the FutureIWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the Future
IWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the FutureMatthew Castle
 
ACS CAPABILITIES summary
ACS CAPABILITIES summaryACS CAPABILITIES summary
ACS CAPABILITIES summaryRod Meer
 
School management software
School management softwareSchool management software
School management softwareAnil Bhat
 
University dictionary
University dictionaryUniversity dictionary
University dictionaryTony Forde
 

What's hot (16)

Realising the vision of a single source of course information
Realising the vision of a single source of course informationRealising the vision of a single source of course information
Realising the vision of a single source of course information
 
Pocket Friend(v2): An Assistive Cash Flow Manager
Pocket Friend(v2): An Assistive Cash Flow ManagerPocket Friend(v2): An Assistive Cash Flow Manager
Pocket Friend(v2): An Assistive Cash Flow Manager
 
Collaborative Decision-Making for Higher Education Learning Management Systems
Collaborative Decision-Making for Higher Education Learning Management SystemsCollaborative Decision-Making for Higher Education Learning Management Systems
Collaborative Decision-Making for Higher Education Learning Management Systems
 
Digital Apprenticeships Project Update
Digital Apprenticeships Project UpdateDigital Apprenticeships Project Update
Digital Apprenticeships Project Update
 
Health summary - Health - Cotonou
Health summary - Health - CotonouHealth summary - Health - Cotonou
Health summary - Health - Cotonou
 
School management software by acadasuite
School management software by acadasuiteSchool management software by acadasuite
School management software by acadasuite
 
Better Predictions, More Graduates: Data Determines Shortest Paths to Degree
Better Predictions, More Graduates: Data Determines Shortest Paths to DegreeBetter Predictions, More Graduates: Data Determines Shortest Paths to Degree
Better Predictions, More Graduates: Data Determines Shortest Paths to Degree
 
HEAR presentation DEL 15 Oct 2015
HEAR presentation DEL 15 Oct 2015HEAR presentation DEL 15 Oct 2015
HEAR presentation DEL 15 Oct 2015
 
ExtraAEdge - CollEDGE Product Demo
ExtraAEdge - CollEDGE Product DemoExtraAEdge - CollEDGE Product Demo
ExtraAEdge - CollEDGE Product Demo
 
End-to-end Admissions and Enrollment module for higher education
End-to-end Admissions and Enrollment module for higher educationEnd-to-end Admissions and Enrollment module for higher education
End-to-end Admissions and Enrollment module for higher education
 
IWMW 2006: User Testing on a Shoestring Budget (1)
IWMW 2006: User Testing on a Shoestring Budget (1)IWMW 2006: User Testing on a Shoestring Budget (1)
IWMW 2006: User Testing on a Shoestring Budget (1)
 
IWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the Future
IWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the FutureIWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the Future
IWMW 2017 - Oxford Mosaic - A Web Publishing Platform for the Future
 
ACS CAPABILITIES summary
ACS CAPABILITIES summaryACS CAPABILITIES summary
ACS CAPABILITIES summary
 
Verif-y Application
Verif-y ApplicationVerif-y Application
Verif-y Application
 
School management software
School management softwareSchool management software
School management software
 
University dictionary
University dictionaryUniversity dictionary
University dictionary
 

Similar to Blackboard Transact Spring Training 2014 - Liberty University Photo Upload

Liberty University Campus Card Photo Upload Breakthrough
Liberty University Campus Card Photo Upload BreakthroughLiberty University Campus Card Photo Upload Breakthrough
Liberty University Campus Card Photo Upload BreakthroughTony Erskine
 
Blackbaud net community for higher education institutions
Blackbaud net community for higher education institutionsBlackbaud net community for higher education institutions
Blackbaud net community for higher education institutionsBlackbaud
 
Case study: Turbo charging the customer experience with MDM (Kiva Group)l
Case study: Turbo charging the customer experience with MDM (Kiva Group)lCase study: Turbo charging the customer experience with MDM (Kiva Group)l
Case study: Turbo charging the customer experience with MDM (Kiva Group)lJean-Michel Franco
 
Dublinked - Celebrating Over Three Years of Open Data for the Dublin Region
Dublinked - Celebrating Over Three Years of Open Data for the Dublin RegionDublinked - Celebrating Over Three Years of Open Data for the Dublin Region
Dublinked - Celebrating Over Three Years of Open Data for the Dublin RegionDublinked .
 
Competitive Advantage from the Data Lake
Competitive Advantage from the Data LakeCompetitive Advantage from the Data Lake
Competitive Advantage from the Data LakeArgyle Executive Forum
 
From Education Edge to On - Our School's Transition
From Education Edge to On - Our School's TransitionFrom Education Edge to On - Our School's Transition
From Education Edge to On - Our School's TransitionDaniel Millbank
 
Graphs in the Real World
Graphs in the Real WorldGraphs in the Real World
Graphs in the Real WorldNeo4j
 
Are You Innovating with Data?
Are You Innovating with Data?Are You Innovating with Data?
Are You Innovating with Data?Brendan Aldrich
 
Tim Lucey: Delivering Meaningful Results For Citizens
Tim Lucey: Delivering Meaningful Results For CitizensTim Lucey: Delivering Meaningful Results For Citizens
Tim Lucey: Delivering Meaningful Results For CitizensService Design Network
 
UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5
UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5
UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5Jonathan Pletzke
 
In School Breakfast Feeding - Learning from M&E in South Africa
In School Breakfast Feeding - Learning from M&E in South AfricaIn School Breakfast Feeding - Learning from M&E in South Africa
In School Breakfast Feeding - Learning from M&E in South AfricaBridge Project SA
 
Cal pers it-career-fair
Cal pers it-career-fairCal pers it-career-fair
Cal pers it-career-fairTom Gjerde
 
Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...
Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...
Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...confluent
 
My Resume-Jackie Sanchez
My Resume-Jackie SanchezMy Resume-Jackie Sanchez
My Resume-Jackie SanchezJackie Stafford
 

Similar to Blackboard Transact Spring Training 2014 - Liberty University Photo Upload (20)

Liberty University Campus Card Photo Upload Breakthrough
Liberty University Campus Card Photo Upload BreakthroughLiberty University Campus Card Photo Upload Breakthrough
Liberty University Campus Card Photo Upload Breakthrough
 
2015 Q1 Intro Session
2015 Q1 Intro Session2015 Q1 Intro Session
2015 Q1 Intro Session
 
Blackbaud net community for higher education institutions
Blackbaud net community for higher education institutionsBlackbaud net community for higher education institutions
Blackbaud net community for higher education institutions
 
Case study: Turbo charging the customer experience with MDM (Kiva Group)l
Case study: Turbo charging the customer experience with MDM (Kiva Group)lCase study: Turbo charging the customer experience with MDM (Kiva Group)l
Case study: Turbo charging the customer experience with MDM (Kiva Group)l
 
Dublinked - Celebrating Over Three Years of Open Data for the Dublin Region
Dublinked - Celebrating Over Three Years of Open Data for the Dublin RegionDublinked - Celebrating Over Three Years of Open Data for the Dublin Region
Dublinked - Celebrating Over Three Years of Open Data for the Dublin Region
 
Competitive Advantage from the Data Lake
Competitive Advantage from the Data LakeCompetitive Advantage from the Data Lake
Competitive Advantage from the Data Lake
 
Resume 2015
Resume 2015Resume 2015
Resume 2015
 
From Education Edge to On - Our School's Transition
From Education Edge to On - Our School's TransitionFrom Education Edge to On - Our School's Transition
From Education Edge to On - Our School's Transition
 
Graphs in the Real World
Graphs in the Real WorldGraphs in the Real World
Graphs in the Real World
 
Are You Innovating with Data?
Are You Innovating with Data?Are You Innovating with Data?
Are You Innovating with Data?
 
Tim Lucey: Delivering Meaningful Results For Citizens
Tim Lucey: Delivering Meaningful Results For CitizensTim Lucey: Delivering Meaningful Results For Citizens
Tim Lucey: Delivering Meaningful Results For Citizens
 
Neemuscorporateppt
NeemuscorporatepptNeemuscorporateppt
Neemuscorporateppt
 
UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5
UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5
UNC Chapel Hill 2014 CTC Retreat - Ctc presentation fran dykstra oct 2014 v5
 
In School Breakfast Feeding - Learning from M&E in South Africa
In School Breakfast Feeding - Learning from M&E in South AfricaIn School Breakfast Feeding - Learning from M&E in South Africa
In School Breakfast Feeding - Learning from M&E in South Africa
 
Cal pers it-career-fair
Cal pers it-career-fairCal pers it-career-fair
Cal pers it-career-fair
 
It ppt 1
It ppt 1It ppt 1
It ppt 1
 
mel b cv 2015
mel b cv 2015mel b cv 2015
mel b cv 2015
 
Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...
Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...
Kafka in the Enterprise—A Two-Year Journey to Build a Data Streaming Platform...
 
My Resume-Jackie Sanchez
My Resume-Jackie SanchezMy Resume-Jackie Sanchez
My Resume-Jackie Sanchez
 
Converge_2016_Portal_v2
Converge_2016_Portal_v2Converge_2016_Portal_v2
Converge_2016_Portal_v2
 

Recently uploaded

CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):comworks
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
APIForce Zurich 5 April Automation LPDG
APIForce Zurich 5 April  Automation LPDGAPIForce Zurich 5 April  Automation LPDG
APIForce Zurich 5 April Automation LPDGMarianaLemus7
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraDeakin University
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptxLBM Solutions
 
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024BookNet Canada
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationSafe Software
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubKalema Edgar
 
Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Scott Keck-Warren
 

Recently uploaded (20)

CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
APIForce Zurich 5 April Automation LPDG
APIForce Zurich 5 April  Automation LPDGAPIForce Zurich 5 April  Automation LPDG
APIForce Zurich 5 April Automation LPDG
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort ServiceHot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning era
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptx
 
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding Club
 
Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024
 

Blackboard Transact Spring Training 2014 - Liberty University Photo Upload

  • 1. Ready, Aim, Submit Photo Upload Grand Slam Deborah Nightingale, Director, Card Services Kelly Mayhew, Project Manager, IT Development Faith Maweu, Data Analyst, Business Intelligence Tony Erskine, Senior Developer, IT Development March 5, 2014
  • 2. 2 LIBERTY UNIVERSITY Liberty University | Training Champions for Christ since 1971 • 12,000 resident students • 90,000 on-line students – 11, 000 come to campus for Intensives each yr • 5,000 faculty/staff vs • Card Services: 3 full time staff, 2 student workers
  • 3. 3 FACING THE PROBLEMS • Providing a secure delivery option • Easing the strain on staff • Reducing orientation lines • Engaging the online population
  • 4. 4 A DREAM WAS BORN • Requested changes to existing applications • Storyboard requests • Collaborate with IT Development • Let the fun begin!
  • 5. 5 IT DEV PROJECT • Planned Architecture & Technologies of new application • Began development • Maintained communication & story backlog with Card Office through daily scrum meetings and bi-weekly backlog review meetings • Deployed with phased functionality • De-commissioned all old sites/links
  • 6. 6
  • 7. 7 THE DREAM REALIZED
  • 8. 8 START THE PROCESS - Requestor
  • 9. 9 TERMS & CONDITIONS - Requestor
  • 10. 10 ACCEPTABLE PHOTO - Requestor
  • 11. 11 VERIFY YOUR IDENTITY - Requestor
  • 12. 12 DELIVERY OPTION - Requestor
  • 13. 13 VERIFY & REQUEST - Requestor
  • 14. 14 PENDING REQUESTS – Card Office
  • 15. 15 SEARCH CAPABILITY – Card Office
  • 16. 16 REQUEST HISTORY – Card Office
  • 17. 17 APPROVE OR DENY – Card Office
  • 18. 18 ACTIVATION PROCESS - Requestor
  • 19. 19 CONFIRMATION NOTICE - Requestor
  • 20. 20 APPLICATION DATA Fall 2012 Spring 2013 Fall 2013 Office Visits 6547 2311 6050 Online Requests 310 1494 2821
  • 21. 21 TRAFFIC REPORT • Google Analytics provides a snapshot of visits by date range
  • 22. 22 Q & A