Site Reliability/Performance

1. RESUME
THOMAS FISKEN
3613 E Stratford Rd.
Virginia Beach, VA 23455
PHONE: 757-675-3180 (cell)
E-MAIL: tfisken@outlook.com
SUMMARY OF QUALIFICATIONS:
Technical Skills/strengths: Fault isolation and remediation, log analysis, site
analytics.
Able to clearly convey technical concepts to diverse audiences. Extensive project
management experience.
Specializations include user interface design and web-database integration.
Background includes complete spectrum of system development from requirements
generation through code execution and system rollout.
PROFESSIONAL EXPERIENCE
9/2008 – 5/2016
Web Performance/Site Reliability Engineer, Gannett Inc.
Site Performance:
Set up monitoring system with custom scripting to measure page load times for 100+
sites with analysis and reporting on individual site performance. Identified slower
page elements and provided recommendations for remediation and improvement.
Work was oriented towards individual site performance with a strong emphasis on
web analytics tools.
Performed load and performance testing for pending releases and site analysis using
HP Performance Center including direct supervision of an offshore team. Outputs
included analysis of front and back-end performance and presentation of test results.
Most recent responsibilities included work within in an Agile/DevOps environment
mastering evolving technologies with emphasis on both standalone testing and test
components within a Continuous Integration framework.. Testing involved comparison
between local and cloud-based hosts with the objective of migrating operational
systems to the cloud.
Technologies applied:
HP Performance Center/Load Runner for large-scale testing.
Keynote for constant site performance measurement.
Splunk for log analysis.
Omniture for long-term site traffic assessment.

2. Wireshark for network performance analysis.
AppDynamics and DataDog for page component and back-end real-time
measurement.
EM7 for production server load assessment.
Jenkins and Team City for release testing and continuous integration.
Blazemeter, Jmeter and Locustio for standalone testing.
11/2000 – 7/2008:Trader Publishing/Dominion Enterprises.
Project manager concentrating on the following areas:
Payment Card Industry Data Security Standard (PCIDSS):
Display Advertising: Primary point of contact between display ad trafficking and
systems staff responsible for ad servers.
Site Monitoring: Set up monitoring of sites using network monitors for real-time
server performance and key performance indicators such as server and database
query response and establish performance alerts sent to selected teams via email and
SMS.
Analytics: Used analytics packages (Webtrends, Omniture) in conjunction with
interfaces to ad server log database to review current performance, trends, and
impact of site changes on site performance. Identified and remediated problems areas
such as penetration attempts and excessive server activity.
Acquisition migration support
EDUCATION:
The George Washington University, Washington, DC: MSA, Systems Management.
Loyola University of Los Angeles: BA, Political Science.