1. Curriculum Vitae of
TinusLabuschagne

2. Personal Details
Name: Marthinus Johannes Hendrik
Surname Labuschagne
Known as Tinus
ID Number 7703105115085
Nationality South Africa
Languages Afrikaans, English
Drivers Licence Code B
Availability Notice
Benefits Negotiable
Contact email labuschagnetinus@gmail.com
Residential address Plot 6 21 Constantia street, Mnandi AH, Centurion, 0157
Computer Literacy
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft paint
Internet and email
Focus pro
E-Toyota
Education – Secondary
Year Obtained 1995
School Bastion High School
Highest Grade Matric

3. Career History
CAR SALES EXECUTIVE NEW – June 2015 - present
Employers name - Autobavaria BMW Midrand
Responsible for selling the maximum number of vehicles possible at optimum profit. Also in charge of building
relationships with customers and generating new business through marketing available extras, accessories and
value added products.
Manager Jason Moore
Position Sales Executive New Cars
Responsibilities
UsingFocus pro to setup vehicle finance,Logatestdrive,Proposals,OTP(offertopurchase) Delivery
documentation,Warrantyregistrationcertificate,Motorplaninfo,Customeracceptance form, Trade-indisclosure.
UsingFocus-Proto receive updateddetailsasto whenclient’svehicle isdue forMotorplanextension,service,
birthdaytoobtainmaximumcommunicationwithclient.
 Selling new and pre-owned cars as well as finance related products.
 Selling and promoting Finance, Insurance products.
 Demonstrating vehicles to customers, including taking them for test drives.
 Reporting to the vehicle Sales Manager on activities, reviews and analyses.
 Meeting customers face to face and holding sales discussions with them.
 Writing up sales contracts.
 Representing the company at trade exhibitions, events and demonstrations.
 Negotiating the terms of a sales agreement and closing sales.
 Following-up in-bound telephone enquiries, walk in prospects and emails enquiries.
 Arranging appointments via Internet Leads.
 Preparing car purchase packages.
 Cold calling up qualified sales prospects.
 Delivering vehicles to customers.
 Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.
 Evaluating and assessment of trade in vehicles.
AREAS OF EXPERTISE
Maximising Opportunities
Customer Satisfaction
Customer follow up
Relationship building
CAR SALES EXECUTIVE – January2010–May 2015
Employers name - McCarthy Toyota Edenvale-
McCarthy Toyota Centurion

4. Manager Rudi/Quinton(Edenvale) Ion/Jan-Hendrik Centurion
Position Sales Executive Used Cars
Responsible for selling the maximum number of vehicles possible at optimum profit. Also in charge of building
relationships with customers and generating new business through marketing available extras, accessories and
value added products.
UsingE-Toyota programto set upvehicle finance,Loga testdrive,Proposals,OTP(offertopurchase) Delivery
documentation,Warrantyregistrationcertificate,Motorplaninfo,Customeracceptance form, Trade-indisclosure.
UsingE-Toyota to receive updateddetailsastowhenclient’svehicle isdue forMotorplanextension,service,
birthdaytoobtainmaximumcommunicationwithclient.
 Selling used cars as well as finance related products.
 Selling and promoting Finance, Insurance products.
 Demonstrating vehicles to customers, including taking them for test drives.
 Reporting to the vehicle Sales Manager on activities, reviews and analyses.
 Meeting customers face to face and holding sales discussions with them.
 Writing up sales contracts.
 Representing the company at trade exhibitions, events and demonstrations.
 Negotiating the terms of a sales agreement and closing sales.
 Following-up in-bound telephone enquiries, walk in prospects and emails enquiries.
 Arranging appointments via Internet Leads.
 Preparing car purchase packages.
 Cold calling up qualified sales prospects.
 Delivering vehicles to customers.
 Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.
Evaluating and assessment of trade in vehicles
Personal
 Strong leadership, communication and organisational skills.
 A valid driver's license & excellent driving record.
 I Have been awarded best salesman of a quarter 3 times and always aim for first place.
 Energetic and efficient .

5. Automobile Association
From January 1997 – December 2009
Manager Mandy / Amanda
Position Job title-Incident coordinator
Towing / Patrol Dispatcher (Fleet Manager)
The main duties associated with this position are:
 Screening calls received from the call taking – reverted to dispatch, which calls are emergency cases
 Arranging assistance for the customer with the closest AA resource / service provider with the
shortest response time
 Communicating with the customer, inform customer of the manner in which the request will be
handled, by whom and the approximate response time
 Assisting the customer with any queries and or requests
 Following up on the process of the service rendered / being rendered – to customer, by means of
calling either the service provider and or the customer
 Notifying management of any problems / comments / suggestions that may arise from the service
process
 Handling any minor complaints that the customer may have regarding the service process
 Receiving invoice numbers from the service providers where applicable
 Handling any requests and or queries from the services providers and customers
 Updating the call taking system on the response time in different areas
 Closing the cases after confirmation of assistance with both the customer and the service provider
 Any other duties as required by management from time to time
Incident Co-Coordinator
The main duties associated with this position are:
 Answering calls promptly in accordance with best practice standards
 Assisting customers with queries and or requests
 Screening calls to dispatchers, the need of the customer and transferring details to either the ERS
dispatch centre or the relevant customer service department or division within the AA
 Communicating with the customer in accordance with their requests or enquiry, how to handle, by
whom and in the approximate response time (where possible)
 Recording all details of the member on the call taking system and complete information fields –
accurately and timeously
 Following up on the process of the service rendered / being rendered to the customer by means of
a courtesy call
 Escalating any delays to a higher level of urgency to ensure the customer’s needs are fulfilled
 Notifying management of any problems / comments / suggestions that may arise from the service
process
 Any other duties as required by management from time to time
.
Awards won
AA Kayalami – VariousAwardsforbestperformingEmployee of the year(certificatescanbe providedonrequest)
Toyota Edenvale 2013 – Bestsalespersonof the year(certificatescanbe providedonrequest)
Toyota Centurion2014 – BestSalespersonof the year(certificatescanbe providedonrequest)

6. Hobbies and interests
Cycling (94.7cycle challenge )
Gym
Jogging
Fishing
Motocross