1. Tina M McClelland
6 Brent Point Road
Stafford, VA 22554
USA
Contact Phone: (540) 659 -4889
Work Phone: (703) 432-0514
Email Address: tina.mcclelland@usmc.mil
tmac0659@gmail.com
EXPERIENCE
03/2014 to Present; 40 hours per Week; Human Resources Supervisor;GS-0203-8/6;lastpromoted 12/15/2014;
Headquarters,USMC,Bldg 2008 ElliotRoad; Joann Lovell , (703) 784-5600 ; may contact supervisor
While working for MMRP-11A I have 6 clerks under me. We are the World Wide Locator answering the phone all day
long/answering emails/and walk-ins. We do Unit Diary's, using Reel to Reel,ODI, 3270, CD’s and microfiche.
Correspondence is processed byour Unit, including naval and business correspondence,forms and statistical
reports,ensuring correctpunctuation,capitalization,spelling,grammar and conformance to style, this includes
inquiries from the VA, from lawyers for certification of military service under the Soldiers and Sailors Civil ReliefAct
and for other records where a court-order is required prior to release ofthe record, from the Labor Department
requesting a reason for discharge ofan individual for purposes ofunemploymentcompensation,from other branches
of the Armed Forces for statements ofservice and copies ofrecords on prior service Marines,from Immigration and
Naturalization for information on the character of service, and from numerous other sources with every conceivable
militarypersonnel record.I am eager to fulfill my tasks in a timely manner and efficiently. Upon completion ofthese
tasks,I have been assigned jobs requiring special attention by my supervisors due to my attention to detail,and
willingness to perform effectively.
11/2006 to 03/2014:40 hours per Week; Human Resources Assistant;GS-0203-7/7;lastpromoted 11/2006;3280
Russell Road; LtCol Kristin McCann, (703) 784 9232 ; may contact supervisor.
The mission ofthe Senior Leader Help Desk is to provide assistance and supportto the general officer and senior
executive populations,including retired general officers and surviving spouses ofgeneral officers for all administrative
matters (such as:requests for nominations management,various agencyscreenings,retirements,and T/O oversight,
and Senior Leader Services Portal functional manager);and to manage and respond to all requests for information
from internal and external agencies.
I am responsible for managing a centralized database for the General Officer Slating Application (GOSA), within the
Senior Leader Services Portal. The GOSA database contains personallyidentifiable information on the Marine Corps’
Senior Leader communityincluding active duty general officers,retired general officers,surviving spouses ofgeneral
officers,and members ofthe senior executive communities. Verify the accuracy of information contained within
GOSA in collaboration with the individual general officer, surviving spouse,or senior executive, as well as other
branches within Manpower ManagementDivision (such as Separations and RetirementBranch,Promotions Branch,
and Support Branch).Grant access/resets passwords to the Senior Leader Services Portal to the Senior Leaders
Community,their aides and or their administrative assistants.It allows those with access to quality check the
information thatis contained within the system and any discrepancies found will be corrected by me. If correction
requires a unitdiary entry, provide the necessaryinformation to the MMSL Operations Section (MMSL-1) for their
action. Within 48 hours of reporting any discrepancies to MMSL-1 I will follow up on the resolution and update the
MMSL DiscrepancyTracker as appropriate. Collects,correlates,and analyzes data within GOSA, to identify/inform
supervisor ofsystem problems,missing/incorrectdata,data for inclusion into recurring reports and statistical data
calls and suggestimprovements to the system.
I initiate changes to billets in the slating/assignmentmodules.These changes are driven by personnel movements at
the discretion ofthe Commandantofthe Marine Corps and the U.S. Senate (in the case of nominations for three and
four star general officers).The slating module pertains onlyto Active duty General Officers and SES’. Responsible for
ensuring General Officers and SES’ are in the correct billet,as well as ensuring the currentbillet startand end dates
are accurately reflected.Ensure that the billets have accurate naming conventions in order to avoid duplications
within the slate and directories.This data serves as historical data for recurring reports and statistical data calls .

2. Serves as a central pointof contact to provide authoritative explanation of requirements,regulations,and procedures
as it pertains to the release ofpersonallyidentifiable information and the Freedom ofInformation Act in accordance
with established rules consistentwith Marine Corps policy, DoD, and Navy directives and issuances.
I receive inquires via e-mails and phone from members ofthe Marine Corps’ Senior Leader community,and calls
from internal and external agencies,requesting contactinformation on both active and retired General Officers,
members currentstatus in the Marine Corps (active, retired,or deceased).Also,provides General Officers
biographies upon requestor directs requestor to the appropriate website thatcontains all General Officers
biographies.Requestwill be answered in a timelyand professional manner.Analyze controversial inquires such as,
but not limited to, verification of service on individuals posing as general officers.Provide verification as to whether a
general officer is a Tombstone general atthe time of their death and prior to burial.Uses MicrosoftExcel, Microsoft
PowerPoint,and Microsoft Word to prepare concise,accurate and well-researched responses to such inquiries
including briefs,official memoranda and or official Naval and personal correspondence as required in accordance
with Marine Corps,Navy, and DoD Directives. Prepare mailing labels or envelopes for correspondence being
transmitted to the field.
I coordinate responses to inquires with internal and external agencies (such as other general and flag officer
management offices,the jointstaff, and Manpower Information Division) in order to respond in a timely and
professional manner.
Using MMSL requestfor information (RFI) tracking database,accuratelyrecords pastand pending requests for
information in an organized and methodical manner for the purpose ofincreasing efficiencyfor future requests
through an accurate record of precedence.
Responsible for maintaining an accurate and readily accessible system ofelectronic files broken down by month and
year, consisting ofall correspondence,briefs,official memoranda,and pastactions .
Work with limited supervision. Use significantjudgmentto interpret guidance and improvise procedures to
accommodate unusual or one-of-a-kind situations within a timelymanner. Decisions and recommendations are
based on facts and conventional interpretations ofguidelines rather than on theory or opinion.
When there is a death of a retired GO/spouse,I verify that they are actually a retired GO then I notify the casualty
branch and the Funeral Director at 8th & I if not alreadynotified. If there is a question ofbeing a Tombstone GO I
research with MMSR to find both letters that went out and let the family know if in fact they are a Tombstone GO. If
a DD Form 214 is needed I go to MMSB so that they can requestone from St. Louis. I review the Bio and when all
needed information is gathered we send outtwo emails notifying the Generals ofthe death. Generals withoutemails
letters are sentout.
Interacts and respond to customer inquires with diplomatic,tactful,non-confrontational,courteous tone and
exceptional customer service.
Systems I use:
General Officer Slating Application (GOSA), within the Senior Leader Services Portal. Title 10 U.S.C., Freedom of
Information Act, the JTFR, Navy Correspondence Manual with Headquarters Supplementother pertinentMarine
Corps orders/directives and instruction as issued,MCTFS, ODI, OMPFs, Microsoft Excel, Microsoft PowerPoint,
Microsoft Word, RMMOA, Adobe Acrobat X Pro, Picture Manager and more.
03/2005 to 11/2006;40 hours per Week; Human Resources Assistant;GS-0203-6;lastpromoted 09/2005;
Headquarters,USMC,Bldg 2008 ElliotRoad; A.J. Cleveland , (703) 784-4623 ; may contact supervisor
While working for MMSB I supervised and trained 4 clerks:Jamie was putin and selected for Civilian of the Quarter,
Linda was putin for Civilian of the Quarter but received another job outside the Government before the Selection was
made,Ishmall wentinto the Marine Corps after I left MMSB and the lastclerk picked up my job as a briefer when I
accepted the job at MMSL. I briefed up DD 214's/215's,Pay Entry Base Dates,Statements ofService, Home of
Records,UnitDiary's, etc. Anything to do with a Marine's Career I help make the appropriate changes ifneeded.
Using computer or typewriter I type 110 wpm and perform a variety of clerical duties,to include the use of various
types of copiers,faxes, microfiche copy machines and microfiche viewer,matching microfiche with request,and
phonetic customer assistance.Idraft and type correspondence processed byour Unit, including naval and business
correspondence,forms and statistical reports,ensuring correctpunctuation,capitalization,spelling,grammar a nd
conformance to style. I utilize the Optical Digital ImagerySystem to order officer and enlisted militarypersonnel

3. records.This includes inquiries from the VA, from lawyers for certification of military service under the Soldiers and
Sailors Civil ReliefAct and for other records where a court-order is required prior to release ofthe record, from
Marine Corps commands requesting various forms outof records,from individual Marines requesting corrections to
their records,from the Labor Department requesting a reason for discharge ofan individual for purposes of
unemploymentcompensation,from other branches ofthe Armed Forces for statements ofservice and copies of
records on prior service Marines,from Immigration and Naturalization for information on the character of service, and
from numerous other sources with every conceivable militarypersonnel record.Iam eager to fulfill my tasks in a
timely manner and efficiently. Upon completion ofthese tasks,I have been assigned jobs requiring special attention
by my supervisors due to my attention to detail,and willingness to perform effectively.
09/2001 to 08/2004;40 hours per Week; Medical Records Technician;$14 per Hour; Medical Records,3259 Catlin
Ave Quantico, VA 22134;Chief G Tedrick , 703-432-6419 ;maycontact supervisor
I also worked in Medical Records from 1979 to 1982 at Hospital Point. Work on the CHCS system all day going into
different parts of the systems to do the manytasks required as a Medical Records Technician. File records,Retrieve
records,Answer phone,Answer all questions to anything,Copy records/mail out,Make calls to answer request,Sent
faxes, Receive faxes, Do research for sending faxes,Implemented tracking system for copying records,Implemented
tracking system sequestered records,Implemented tracking system for missing records,Make records/convert
records from 2 part to 4 part jacket, Make embossing cords,Make labels,Do division switches,Update forms in
records,LRC’s(Local records Check/SecurityClearance),Foreign military,Register patients,Requestlabs for A/D –
new check-ins separate chits A/D, Dependants and Foreign Military, Print Labs and Radiologyprintouts for
dependents PCS'ing,Printpull list,Pull records from pull listfor next days appointment,Do records run,Make
changes in registration errors:Ranks,Birth dates,Ss#,Name,Phone #’s,Address,etc., Deers/N Deers,Record
tracking, Shadow records/Pre-post-deployments,Start paperwork on overseas screening, EFMP (Exceptional Family
Member Program),Coders,Update internal phone list,Train new people,Help to retire records,Verify records,Pass
out stickers to kids to make them smile.
05/1989 to 02/1994;40 hours per Week; Military Personnel Clerk;GS-0204-05,2008 ElliotRoad,Quantico, VA
22134;Ms. AJ Cleveland,(703)640-3920 ;may contact supervisor
Using computer or typewriter I type 110 wpm and perform a variety of clerical duties,to include the use of various
types of copiers,faxes, microfiche copy machines and microfiche viewer,matching microfiche with request,and
phonetic customer assistance.Idraft and type correspondence processed byour Unit, including naval and business
correspondence,forms and statistical reports,ensuring correctpunctuation,capitalization,spelling,grammar and
conformance to style. I utilize the Optical Digital ImagerySystem to order officer and enlisted militarypersonnel
records.This includes inquiries from the VA, from lawyers for certification of military service under the Soldiers and
Sailors Civil ReliefAct and for other records where a court-order is required prior to release ofthe record, from
Marine Corps commands requesting various forms outof records,from individual Marines requesting corrections to
their records,from the Labor Departmentrequesting a reason for discharge ofan individual for purposes of
unemploymentcompensation,from other branches ofthe Armed Forces for statements ofservice and copies of
records on prior service Marines,from Immigration and Naturalization for information on the character of service, and
from numerous other sources with every conceivable militarypersonnel record.Iam eager to fulfill my tasks in a
timely manner and efficiently. Upon completion ofthese tasks,I have been assigned jobs requiring special attention
by my supervisors due to my attention to detail,and willingness to perform effectively
01/1987 to 05/1989;40 hours per Week; Editorial Clerk;GS-1087-4;Education Center COS, MCCDC, Quantico,VA
22134;Mrs. Lila O'Quin , 703 640 2960 ; may contact supervisor
Assigned as the Director's secretary,Editorial Assistance and Editorial Clerk,due to personnel turnover.I was
evaluated an outstanding for the work I performed during this period.Using the word processor or typewriter, I typed
and edited programs ofinstruction,conceptcards,after instruction reports,lesson plans,publications,reports and
general correspondence.Specifically,I accomplish clerical preparation ofall material related to instruction,this
includes a program ofinstruction which is similar to a school catalogue and which is prepared annually.
Examinations,after instruction reports,conceptcards,syllabus,transparencies,daily/weeklyand full-course
schedules,and schedule reproduction to meetcourse requirements and other typing tasks.I type weekly training
schedules,trip reports,reviews and revisions ofdoctrinal publications,requisitions for printing services,written
communications materials,school bulletins,and other documents.Iam required to edit work received for typing. I
mustensure thatpunctuation,spelling,grammar,militaryterms,abbreviations,capitalization,paragraphing,sentence
structure,references and formats of various types of material are correct before submitting the smooth copies to
instructors for final reproduction.I am required to proofread the work and assistthe supervisor or co-worker in the
proofreading ofitems listed above.I correct mistakes or retypes as necessary.It is my responsibilityto ensure that
the completed work is correctin every respectand ready for reproduction.I implemented a new filing system for

4. outlines and correspondence to be stored on diskettes,which I maintain and update on a weekly basis.Isetup new
files when new projects are undertaken and selectfile material for destruction or transfer to records depositories and
maintain file plans.
09/1985 to 08/1986;40 hours per Week; Secretary; GS-0318-6;Internal Reviews & Controls , Naval Air Systems
Command,Wash,DC 20361;Mrs. RC Carpenter , 2026926646 ;may contact supervisor
Using the Integrated Word Processing Machine I type 95 or more words per minute with 3 or less errors.I type for 8
Auditors in the Internal Reviews and Controls Division.Iestablish,prepare,implement,applyand interpretstandard
procedures for documentation flow for the Office and its three sections.(Internal Review Section, Audit Coordination,
and Internal Control Section).I screen and date all incoming nail and route to the appropriate personnel on the day of
receipt. Outgoing correspondence is placed in the mail the day it is signed.I maintain a log which contains target
dates for monitoring incoming and outgoing administrative action items and follow up with appropriate personnel to
ensure timelyresponse to administrative action.I maintain Naval Audit, DODIG, GAO, etc, files and records,update
manuals as soon as changes come through and other related materials.I type a variety of material into draft or final
form with responsibilityfor correct assembly,arrangement,spacing,grammar,spelling ofthe final product. I prepare
SF-52'S, training requests,and other forms for Office and Sections.Search for, assemble and summarize information
as required from files and documents as requested bythe supervis or or in anticipation ofthe supervisor's needs.
Formulate Office travel budgetand follow up to determine iffunds are available,whatfunds have been spentvs.
funds obligated.Provide advice to Office personnel concerning time and leave procedures,travel, reporting and
correspondence procedures.Coordinate work flow of Office and Sections to obtain optimum qualityproducts.Serves
as receptionistfor the Office, receiving visitors and callers.Answer questions personallybased on knowledge of
program or refers questions to Director/Section Head/Auditor who is responsible for area of concern. Receives and
controls all correspondence.Routes to appropriate Section for action. Establishes tickler file of due dates and notifies
respondentofpending dates.Reviews all outgoing correspondence for proper format,conformance with procedural
instructions,grammar,typographical accuracy, and necessaryattachments,enclosures.Keeps Director's calendar
and schedules appointments and meetings withoutprior approval based on knowledge ofsupervisor's commitments.
Arranges for meetings,including making reservations for meeting rooms,notifying participants,assembling
information.When appointments mustbe rescheduled,notifies appropriate personnel,schedules new da te and
advises supervisor ofall commitments.Prepares routine correspondence based on knowledge ofprojects,programs,
for Director.
EDUCATION
Stafford High School, Falmouth,VA; 1976 High School Diploma
RockhurstUniversity, Fredericksburg,VA; No Degree in Communication Certificate , 2006;
16 Other Hours
Northern VA CommunityCollege, Woodbridge,VA; Business ,1982;
56 Other Hours
PROFESSIONAL RATINGS, AWARDS, AND RECOGNITIONS
I have received more than 25 performance ratings,awards,honors,and letters of appreciation during myyears of
governmentservice
OTHER INFORMATION
Typing speed is 110 wpm or more
ADDITIONAL DATA SHEET
Tina M McClelland
1. Appointment Eligibility:
Yes-CurrentPermanentUnited States Marine Corps Civilian
CurrentPermanentFederal Civilian Employee
ReinstatementEligible
2. Citizenship: Yes
3. Appt Preference:
Term (positions lasting 1 year or more,but less than 4 years)
4. Willing to Travel: 3-5 Days
5. Vet Preference: No Veterans Preference
6. Low Salary Accept: $55,000
7. Qualified Typist: Yes
8. Birth Date: 01/04/1958

5. 9. Geo Preference: VA, Quantico ; VA, Woodbridge
RACE/ETHNIC STATUS: Wht
SEX: Female