Tim Katona is a client services executive at Castle Worldwide responsible for implementing and maintaining multiple strategic client testing and training programs. As the main point of contact, he ensures client satisfaction and develops documentation. With over 25 years of experience, Mr. Katona previously grew revenues at Sun Microsystems and now oversees communication between Castle and its clients.
1. Tim Katona
CLIENT SERVICES EXECUTIVE
Mr. Tim Katona is a client services executive. He is responsible for the successful implementation and
maintenance of multiple named strategicclient testing and training programs. Mr. Katona also serves as the
principal communication channel between the client and Castle Worldwide to ensure client satisfaction with
delivered services. Mr. Katona develops and maintains complete, up-to-date documentation, including
project plans, scopes of work, and business rules. He also ensures that the various departments involved
fulfill their commitments and maintain adequate service-level agreements relative to timelines, quality
standards and budget.
Mr. Katona is a successful, multidisciplinary manager with 25 years of experience in business development,
sales support, product management, and account management. Before joining Castle, Mr. Katona worked for
Sun Microsystems, where he managed major global accounts and product lines. He grew his product line
revenues from $118M to $625M, by 60% per year for three years straight. Mr. Katona earned a bachelor’s
degree in electrical engineering from the University of Pennsylvania in Philadelphia. Mr. Katona is an
advocate for singles in his church, leading a singles small group. He is a former grade school head trackcoach,
state trackchampion and mentor for hurdlers. He can still get over a hurdle. Mr. Katona is an avid skier and
plans to ski at least to age70. He loves photography, and jazz. You can also find him out on the dance floor
when there is music. Mr. Katona is the father of successful, 26-year-old twin sons.
“Lead by example.” – Anonymous
http://www.castleworldwide.com/home/about/leadership/