The document discusses aligning an individual's ability to change with the milestones of a project lifecycle. It emphasizes that the prerequisite for successful change is ensuring impacted employees have the ability to adopt and use changes at "Go-Live". It introduces the ADKAR model and outlines a process for change managers to define the ability needed at Go-Live, build awareness, desire and knowledge before Go-Live, and provide reinforcement after to sustain results. It provides examples of how to plot an individual's change journey over a project lifecycle for different change scenarios.
7.pdf This presentation captures many uses and the significance of the number...
Align Ability With Go-Live
1. Copyright Prosci 2015. All rights reserved.
The pre-requisite of successful change is
impacted employees having Ability at Go-Live.
Your job is to define Ability needed at Go-Live,
then build Awareness, Desire and Knowledge before
and provide Reinforcement afterward to sustain results.
Align Ability With Go-Live
is how you tie successful individual
change to the project lifecycle.
2. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Pre-requisite for change success
Initiate Plan Design Develop Deploy
General
Project
Lifecycle
Individual
Change Journey
Milestones
Organizational
Change Mgmt
Activities
Prosci
®
ADKAR
®
Model
Prosci®
3-Phase
Process
3. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Pre-requisite for change success
Initiate Plan Design Develop Deploy
“Go-Live”Kick offGeneral
Project
Lifecycle
Individual
Change Journey
Milestones
Organizational
Change Mgmt
Activities
Major events
Prosci
®
ADKAR
®
Model
Prosci®
3-Phase
Process
4. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Pre-requisite for change success
Initiate Plan Design Develop Deploy
“Go-Live”Kick offGeneral
Project
Lifecycle
Individual
Change Journey
Milestones
Organizational
Change Mgmt
Activities
Major events
Prosci
®
ADKAR
®
Model
Prosci®
3-Phase
Process
5. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Pre-requisite for change success
Initiate Plan Design Develop Deploy
“Go-Live”Kick off
A
General
Project
Lifecycle
Individual
Change Journey
Milestones
Organizational
Change Mgmt
Activities
Major events
Prosci
®
ADKAR
®
Model
Prosci®
3-Phase
Process
6. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Pre-requisite for change success
Initiate Plan Design Develop Deploy
“Go-Live”Kick off
A D K A
General
Project
Lifecycle
Individual
Change Journey
Milestones
Organizational
Change Mgmt
Activities
Major events
Prosci
®
ADKAR
®
Model
Prosci®
3-Phase
Process
7. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Pre-requisite for change success
Initiate Plan Design Develop Deploy
“Go-Live”Kick off
A D K A R
General
Project
Lifecycle
Individual
Change Journey
Milestones
Organizational
Change Mgmt
Activities
Major events
Prosci
®
ADKAR
®
Model
Prosci®
3-Phase
Process
8. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Pre-requisite for change success
Initiate Plan Design Develop Deploy
“Go-Live”Kick off
Phase 3:
Reinforcing
Change
Phase 2:
Managing
Change
Phase 1:
Preparing
for Change
A D K A R
Strategy Plans Measures
General
Project
Lifecycle
Individual
Change Journey
Milestones
Organizational
Change Mgmt
Activities
Major events
Prosci
®
ADKAR
®
Model
Prosci®
3-Phase
Process
10. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Example: Change impacting a single group in three waves
Initiate Plan Design Develop Deploy
A D K A RAK AKAccounting
11. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Example: Change rolled out to North America, then Europe, then Asia
Initiate Plan Design Develop Deploy
A D K A R
A
A
N. America
Europe
Asia
A D K
A D K
R
R
12. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Example: Enterprise deployment that starts with a pilot group
Initiate Plan Design Develop Deploy
A D K A R
A
Pilot
Enterprise KA D R
13. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
Example: Program made up of four projects (1,2,3,4)
Initiate Plan Design Develop Deploy
1
A D RProgram
Project 1 K R
Project 2
Project 3
Project 4
A
R
R
R
2
A
4
A
3
A
K
K
K
14. Copyright Prosci 2015. All rights reserved.
Align Ability With Go-Live
How to
Step 1 Identify impacted groups
Step 2
Define “to adopt and use” for each group
and aspects of work impacted (i.e. Ability)
Step 3 Plot Ability on the project lifecycle
Step 4
Do what you have to do to equip impacted
groups with Ability at Go-Live?