An operating model defines how a business operates, focusing on capabilities, processes, people, data, and technology. While the business's core functions change infrequently, its operational approach often adapts. Key components include data management, technology usage, and organizational structure, all aimed at ensuring efficiency and compliance.

1. What is an Operating Model?
The layers of an operating model
Practical Business Design
CAPABILITIES
PROCESSES
PEOPLE DATA
TECHNOLOGY
What the business does
Changes rarely
How the business works
Changes often
What types of data the business uses
Includes security & confidentiality
What types of technology the business uses
Includes applications & infrastructure
Who is involved in the business
Includes organisation structure, culture and
partners
Ensures the business runs efficiently
and within regulations