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NHCVS AGM Presentation 2017
- 1. NHCVS Annual Meeting 2017 âWorking in the communityâ
- 3. Minutes of the AGM 2016 Proposer Seconder
- 4. Statement from Michael Paterson, NHCVS Treasurer
- 5. Financial Statement 2016/17 Income: ÂŁ547,605 (ÂŁ623,578) Expenditure: ÂŁ569,234 (ÂŁ604,631) Decrease in income: ÂŁ75,973
- 6. Financial Highlights 2016/17 ⢠Income for charitable activities fell to £413,937 (£ 457,883) ⢠⢠£42,290 for new minibus from Department of Transport ⢠⢠Designated fund for contingencies: £50,000 (£50,000) ⢠⢠3.6% increase on salary costs
- 7. Annual Report and Accounts 2016/17 Proposer Seconder
- 8. Independent Examiner Howard Wilson 36 Crown Rise Watford WD25 0NE
- 9. Appointment of directors for 2017/18 Resigned: ⢠Saul Ackroyd (January 2017) ⢠Ruth Mann (September 2017) Three new members: ⢠Michael Farrell ⢠Hannah Gray ⢠Justine Hobbs
- 10. Appointment of directors for 2017/18 Re-election: ⢠Andrew Phillips ⢠Sue Ross
- 11. What difference did we make?    ⢠Increased profile on social media enabled us to share information more effectively ⢠Improved membership support meant we could respond to requests for help promptly ⢠New training courses to reflect changing needs ⢠#TeamHerts Volunteering new project ⢠Merger of the community transport scheme
- 12. Whatâs in our future for 2017/18?    ⢠New strategic plan ⢠Implement the results of the membership survey ⢠Continue to use #TeamHerts to promote volunteering ⢠Projects to help bridge gaps such as a new prescription collection service using our community transport volunteers
- 16. Who are #TeamHerts Volunteering? Countywide project funded by Hertfordshire County Council NHCVS is the main contract holder and delivery partner, working across the county with other partners Aims ⢠Signpost people to find out more about volunteering ⢠Support organisations to be âvolunteer readyâ ⢠Celebrate volunteering across Hertfordshire
- 17. Partners and Partnerships⢠The following organisations support us in the delivery of the project. ⢠St Albans CVS and Volunteer Centre ⢠Broxbourne and East Herts CVS ⢠Community Action Dacorum ⢠Community Hertsmere and Volunteer Centre ⢠W3RT A few of our other partnerships include: ⢠Police Constabulary and Police Commissionerâs Office ⢠Youth Connexions ⢠Connect Hertfordshire ⢠Herts Sports Partnership ⢠Herts Community Foundation ⢠Wide range of Herts based charities and organisations There is also a Steering Group made up of local charities, and a Volunteer Engagement Panel consisting of active volunteers whom both act as a âcritical friendâ in progressing the project.
- 19. What does #TeamHerts offer Hertfordshire? Various platforms to share good practice Network forums, conferences, training and our online blog offer different ways for organisations to share their good practice. Training and Conference Holding a conference and a range of training around recruiting and retaining volunteers for organisations Promotion #TeamHerts Volunteering will advertise volunteer opportunities and volunteer-involving organisations, through social media, websites or on an information stall. Documents and Templates Our website houses a range of templates and documents to support with different elements of volunteer management. ORGANISATIONS
- 20. What else are we doing? Promotion of #TeamHerts Attend events across the county to get the word out there about the project and volunteering Celebration #TeamHerts Volunteering continually highlights the work that volunteers are contributing to Hertfordshire. ⢠Featuring stories of volunteers in our newsletter and across social media ⢠Took part in National Volunteers week ⢠Prompting otherâs awards which celebrate volunteers ⢠Hold #TeamHerts awards through our Birthday Party Corporate Volunteering Work with charities and corporate companies to find opportunities for staff
- 21. Achievements Over 1600 people are currently signed up to receive our newsletters 623 Twitter followers and 1,023 Facebook fans 386 individuals have attended a #TeamHerts Volunteering event since April 2017 3,391 unique visitors have been on teamherts.org 63% of those who attend a #TeamHerts information event say they will now look to volunteer 205 people have now started volunteering because of #TeamHerts
- 22. Going Forwards ⢠⢠⢠⢠Develop different diverse ways that groups and organisations can recruit, retain and use volunteers ⢠⢠Support more organisations to gain volunteer management skills through #TeamHerts training and online support materials ⢠⢠Continue to attend and support as many events as possible, where we can further promote volunteering and #TeamHerts Volunteering
- 23. We will be holding three information sessions, talking more about how organisations can use the service to improve their volunteering offer. 21st November 2:30 pm till 4:00 pm The Settlement, Letchworth 28th November 6:00pm till 7:30pm The Settlement , Letchworth 30th November 10:00 am till 12:30 pm Stoneyhall Community Centre, Stevenage Book your place at www.teamherts.org Want to know more?
- 24. Abby Coften Marketing Manager abbycoften@teamherts.org 01462 689 403 Kat Shepherdson Project Manager katshepherdson@teamherts.org 01462 689 409 @TeamHertsVolunteering @TeamHerts Contact Details www.teamherts.org
- 25. Ruth Harrington Hertfordshire County Council Head of Community Wellbeing Commissioning Adult Care Services
- 26. www.hertfordshire.gov.ukwww.hertfordshire.gov.uk A Community First Approach Ruth Harrington Sept 2017
- 27. www.hertfordshire.gov.uk Releasing the power of communities to help people stay well and independent Work Friendships and relationships Staying Active, Staying Well (Wellbeing) Contribut ing- having a role Lifelong learning Leisure, hobbies and interests Community life- somewhere to go Home â living independ ently
- 28. www.hertfordshire.gov.uk What is this strategy trying to achieve? Awareness for partners of the VCS offer Supporting communities to care for one another Challenge existing commissioning practices A framework for doing things differently
- 29. www.hertfordshire.gov.uk A Community First Approach How do my family & friends support me? How can the Community Support me? Neighbours, community groups? How can I get Specialist Support? Charities, job centre, support groups? How could technology, equipment and deliveries support me? HILS, Telecare? Do I need formal health and social care? Social Worker COST NEED
- 30. www.hertfordshire.gov.uk Herts Social Prescribing Model National BestPractise Aligning with other systems e.g. self management Social Prescription Multiple agencies Framework, Governance, Evaluation Themes Link Mechanism e.g. Community Navigator, Herts Help or CAB Social Prescriber Primary Care Health Worker Others⌠Self Referral
- 31. www.hertfordshire.gov.uk Community Navigators ⢠Timescale - Pilot Project until March 2019 ⢠The Vision â To create a Countywide Integrated Hospital Discharge and Community Navigator Service (IHDNS), based in each District/Locality that understands itâs local populations and empowers people to find and successfully access community based support. ⢠⢠Consistent ⢠Integrated ⢠Outcomes led Countywide ⢠Population centric ⢠Local knowledge District Level ⢠Fully accessible ⢠Community resilience ⢠Community Support
- 32. www.hertfordshire.gov.uk A unique resource Staying independent, healthy and well Staying independent, healthy and well Looking at the person holistically, no closed doors. One stop place for information, support and advice One stop place for information, support and advice Support to access community services & activities Support to access community services & activities Self- management Self- management EmpowermentEmpowerment PreventionPrevention Voluntary and Community organisations & groups Voluntary and Community organisations & groups
- 33. www.hertfordshire.gov.uk Formal Health and Social Care Services Redesign assessment frameworks Locality Teams Neighbourhood Care Teams Personal Budgets Community Support First
- 34. Developing and promoting a dynamic voluntary and community sector Thank you
Editor's Notes
- Good afternoon Domestics? Emergency exits, etc? Please turn your phones to silent Welcome to Annual General Meeting of North Hertfordshire Centre for Voluntary Service Good to see so many friends, colleagues, members and partner organisations represented here today Tables have been arranged so that the majority of them have either a board member, a member of staff or in some cases both Our theme this year is âWorking in the communityâ Opportunity today to showcase some examples of what that means Also opportunity to ânetworkâ After the formal business refreshments will be served
- Iâm Tony Kuczys I became Chair of North Herts CVS last year, succeeding Saul Ackroyd Itâs been an exciting year for the Charity Highlights include Merging the Stevenage and North Herts transport schemes, to provide a single service which is really meeting peopleâs needs and welcoming Maggie and Nora to help deliver the service Providing support and advice for our members â sometimes making all the difference between whether they can keep going or not TeamHerts Volunteering, which operates across Hertfordshire , and reached over 2,000 people in its first year Delivering a variety of training courses, and other events, for which the feedback was brilliant Please look at our Impact Report to see the wide range of projects and activities we have been delivering in North Herts and Stevenage. We will also be hearing from the Executive Director shortly about our activities in the current year and work going forward First, itâs time to get down to the serious business of reporting our results for 2016-17
- Firstly â minutes of the last meeting. Copies are in your packs and will be on the website. All full members are entitled to vote and you should have been given one blue voting card per member when you signed in. There are no matters arising from last year so could I please have a proposer to move the adoption of the minutes as a true record of 2016 AGM and someone to second them? Now, Iâm going to ask the Treasurer, Michael Paterson, to talk us through the annual report and accounts âŚ.
- Whilst we continue to maintain our services andcurrent staffinglevels it isbecoming increasingly difficult. Jacquieand the board expect a challenging year ahead to continue to deliver the services we have been providing and continue to flourish.
- There is a summary sheet showing the overall picture of our accounts in your packs. There is also one copy of the full report on each table for information. The document will also be available on our website. We decided this year that the cost of printing the full document was too high. Our income last year was ÂŁ547,605 which was down by ÂŁ75,973 on the 2015/16 year but we also managed to decrease our expenditure whilst maintaining current service levels. However this is unlikely to be able to continue. Costs have increased and we anticipate using some of our reserves going forward whilst doubling our efforts to seek funds to develop and maintain our services. The work of Anne Taylor was generously supported by a legacy.
- Despite decrease in income for charitable activities we maintained our service levels. Grant from Department of Transport for a newminibus which we hope to generate an income to cover its costs going forward. Salary costsincreaseddue to asmall salary increase of 1% but mainly additional hours for current staff and increased responsibility awards
- Can I ask for a proposer and a seconder from those entitled to vote for the annual report andaccounts. You will have been given a blue voting card if you are entitled to vote.
- Thank you to Gary Wilson, our independent examiner, who continues to provide support and advice to NHCVS. Thank you for the help with the transfer of our information to our new QuickBooks software. I would like to recommend that we continue using Howard Wilson as our independent examiner. Can I ask for a proposer and a seconder from those entitled to vote. Can I hand you back to Tony for the appointment of directors for the forthcoming year
- Saul has moved away from the area so stood down in January 2017 and Ruth Mann has also resigned. Wehave three new people standing for election: Michael Farrell, Hannah Gray and Justine Hobbs who unfortunately cannot be here today. A short biography for them is included in your packs. Can I ask for a proposer and also a seconder for their election onto the board.
- Two trustees have served their term and are now standing for re-election: Andrew Phillips and Sue Ross. Can I ask for a proposer and a seconder for their re-election. That concludes the official business of the AGM and I would like to ask Jacquie for a few brief comments about last year and also the year ahead.
- We want to encourage a culture change in the way we support individuals, sparking a long term debate about the way in which we deal with increasing pressures and limited resources.
- Partners are aware of the voluntary sector offer Recognising the role and propose means of supporting communities to care for one another Challenge existing commissioning practices Provide a framework for doing things differently and making it easier for frontline staff and the public to access community support
- Our aim is to integrate existing hospital discharge services with community navigation and in doing so demonstrate the benefit to all parts of the health service of people accessing the wide range of community based, and voluntary sector support that is available.
- Person Centered Care is not a new model and our aim is to build on what already works and is effective. Social work colleagues are redesigning assessment frameworks to be focused on community support, and for teams to be more embedded in their local community. As part of a system-wide approach to managing demand, frontline workers are also being asked to refer to formal social care only after exploring what support can be found in the community, such as via better supporting the family or trying technology. Similarly, we have worked with operational colleagues to support the creation and development of a series of new Carer Practitioner posts. These posts are designed to champion culture change within the front line social work teams. This includes having links with commissioning and commissioned carers providers in order to support social workers to refer carers to support in the voluntary and community sector, such as Carers in Hertfordshire. There is growing evidence for the efficacy of peer designed and delivered services for carers like those provided by Carers in Hertfordshire. We are also working closely with homecare providers to demonstrate how community and voluntary sector provision can enhance their work, in some cases reduce the demand on their services and improve outcomes for individuals. Personal budgets have an important role here â to enable people to access community services easily and for providers to diversify their income and improve their sustainability. https://www.carerstrustcambridgeshire.org/wp-content/uploads/2016/10/CSASF-report-FINAL.pdf