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www.ResourceForYourSource.com	
  
Resource for Your Source	

Your	
  Cross-­‐Culture	
  Quo-ent?	
  	
  
(CCQ)	
  Six	
  Models	
  
This	
  Cross-­‐Culture	
  assessment	
  integrates	
  the	
  top	
  
cross-­‐cultural	
  comparison	
  models	
  for	
  a	
  
comprehensive	
  yet	
  simple	
  way	
  to	
  determine	
  your	
  
cultural	
  perspec8ve	
  and	
  compare	
  it	
  to	
  others	
  
from	
  different	
  cultures	
  to	
  discover	
  your	
  CCQ.	
  
The	
  Six	
  Models	
  are	
  by	
  these	
  persons:	
  
1.	
  Edward	
  T.	
  Hall	
  –	
  American	
  anthropologist	
  
2.	
  Geert	
  Hofstede	
  –	
  Dutch	
  social	
  psychologist	
  
3.	
  Terence	
  Brake	
  –	
  Bri8sh	
  writer	
  on	
  global	
  business	
  	
  
4.	
  John	
  Mole	
  –	
  Bri8sh	
  writer	
  on	
  global	
  business	
  
5.	
  Fons	
  Trompenaars	
  –	
  Dutch	
  writer	
  on	
  global	
  business	
  
6.	
  Richard	
  D.	
  Lewis	
  –	
  Bri8sh	
  linguist	
  and	
  writer	
  on	
  cross-­‐
cultural	
  communica8on	
  	
  
1
1	
  
2	
  
3	
  
4	
  
5	
  
6	
  
www.ResourceForYourSource.com	
  
Resource for Your Source	

#	
  1	
  Edward	
  Hall	
  
High	
  Context/Polychronic	
  versus	
  
Low	
  Context/Monochronic	
  Cultures	
  
1.	
  High	
  vs.	
  Low	
  Context:	
  ‘High	
  
Context’	
  (where	
  communica8on	
  is	
  subtle	
  
and	
  oblique,	
  eg:	
  Japan)	
  versus	
  ‘Low	
  
Context’	
  (where	
  maRers	
  are	
  spelt	
  out	
  in	
  
detail,	
  eg:	
  America)	
  	
  
Polychronic	
  vs.	
  Monochronic	
  Cultures:	
  
‘Monochronic’	
  (where	
  things	
  happen	
  in	
  
strict	
  sequence,	
  eg:	
  Germany)	
  versus	
  
‘Polychronic’	
  (where	
  8metables	
  and	
  
priori8es	
  are	
  juggled,	
  eg:	
  China)	
  	
  
	
  
2
www.ResourceForYourSource.com	
  
Resource for Your Source	

#	
  1	
  Edward	
  Hall	
  (con-nued)	
  
•  Japan	
  and	
  China	
  are	
  High	
  Context	
  &	
  Polychronic	
  cultures	
  
•  America	
  and	
  Canada	
  are	
  Low	
  Context	
  &	
  Monochronic	
  cultures	
  
•  High	
  context	
  cultures	
  use	
  non-­‐verbal,	
  non-­‐direct	
  
communica8on	
  with	
  long-­‐term	
  personal	
  rela8onships,	
  
context,	
  and	
  tradi8ons	
  to	
  interpret	
  messages.	
  	
  
•  Low-­‐context	
  cultures	
  are	
  more	
  short-­‐term	
  rela8onships,	
  more	
  
individualis8c,	
  and	
  say	
  what	
  they	
  mean	
  directly.	
  
•  High	
  context	
  cultures	
  are	
  polychronic–	
  many	
  things	
  done	
  at	
  
once,	
  non-­‐punctual,	
  8me	
  is	
  not	
  money.	
  	
  
•  Low	
  context	
  are	
  monochronic,	
  one	
  thing	
  at	
  a	
  8me,	
  on	
  8me,	
  
8me	
  is	
  money.	
  
3
Blue=Low/MonoRed=High/Poly
www.ResourceForYourSource.com	
  
Resource for Your Source	

Video—2m41s	
  
#	
  1	
  Edward	
  Hall	
  (con-nued)	
  
hRps://youtu.be/cytr0MOH4tY	
  
4
www.ResourceForYourSource.com	
  
Resource for Your Source	

#2	
  Geert	
  Hofstede	
  
4	
  Cultural	
  Dimensions	
  
2.	
  Geert	
  Hofstede’s	
  (Dutch)	
  (1)High	
  Power	
  Distance	
  vs.	
  Low	
  
Power	
  Distance:	
  ‘High	
  Power-­‐Distance’	
  cultures	
  encourage	
  
superiors	
  to	
  exert	
  power	
  (Russia).	
  ‘Low	
  Power-­‐Distance’	
  
socie8es	
  compel	
  bosses	
  to	
  listen	
  to	
  subordinates	
  (Denmark).	
  	
  
(2)High	
  Uncertainty-­‐Avoidance	
  vs.	
  Low	
  Uncertainty-­‐Avoidance:	
  
‘High	
  Uncertainty-­‐Avoidance’	
  cultures	
  dislike	
  risks	
  (Japan).	
  ‘Low	
  
Uncertainty-­‐	
  Avoidance’	
  cultures	
  admire	
  risk-­‐takers	
  (Denmark).	
  	
  
(3)Individualist	
  vs.	
  Collec-vist:	
  ‘Individualist’	
  cultures	
  value	
  
ini8a8ve	
  (U.S.A.).	
  ‘Collec8vist’	
  cultures	
  demand	
  loyalty	
  to	
  the	
  
clan	
  (China).	
  	
  
(4)Masculine	
  vs.	
  Feminine	
  Cultures:	
  ‘Masculine’	
  cultures	
  stress	
  
ambi8on	
  and	
  prowess	
  (Japan).	
  ‘Feminine’	
  cultures	
  favour	
  
ecology	
  and	
  jus8ce	
  (Sweden).	
  	
  
5
www.ResourceForYourSource.com	
  
Resource for Your Source	

#2	
  Geert	
  Hofstede	
  (con-nued)	
  
6
www.ResourceForYourSource.com	
  
Resource for Your Source	

Video—3m26s	
  
#2	
  Geert	
  Hofstede	
  (con-nued)	
  
hRps://youtu.be/U-­‐XdlbgFxZo	
  
7
www.ResourceForYourSource.com	
  
Resource for Your Source	

OK…Let’s	
  STOP	
  &	
  TALK	
  About	
  This..	
  
Share	
  Your	
  Feelings	
  &	
  Thoughts!	
  
•  WHAT…about	
  this?	
  
•  HOW…does	
  this?	
  
•  WHY…do	
  you?	
  
•  WHO…is?	
  
•  WHERE…does	
  this?	
  
•  WHEN…does	
  this?	
  
8
What do these 2 Models mean to you???
Feel	
  
Sense	
  
Think	
  
Want	
  
Act	
  
Awareness

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3. Success in Cross-Cultural Business--Lesson 3--8 slides

  • 1. www.ResourceForYourSource.com   Resource for Your Source Your  Cross-­‐Culture  Quo-ent?     (CCQ)  Six  Models   This  Cross-­‐Culture  assessment  integrates  the  top   cross-­‐cultural  comparison  models  for  a   comprehensive  yet  simple  way  to  determine  your   cultural  perspec8ve  and  compare  it  to  others   from  different  cultures  to  discover  your  CCQ.   The  Six  Models  are  by  these  persons:   1.  Edward  T.  Hall  –  American  anthropologist   2.  Geert  Hofstede  –  Dutch  social  psychologist   3.  Terence  Brake  –  Bri8sh  writer  on  global  business     4.  John  Mole  –  Bri8sh  writer  on  global  business   5.  Fons  Trompenaars  –  Dutch  writer  on  global  business   6.  Richard  D.  Lewis  –  Bri8sh  linguist  and  writer  on  cross-­‐ cultural  communica8on     1 1   2   3   4   5   6  
  • 2. www.ResourceForYourSource.com   Resource for Your Source #  1  Edward  Hall   High  Context/Polychronic  versus   Low  Context/Monochronic  Cultures   1.  High  vs.  Low  Context:  ‘High   Context’  (where  communica8on  is  subtle   and  oblique,  eg:  Japan)  versus  ‘Low   Context’  (where  maRers  are  spelt  out  in   detail,  eg:  America)     Polychronic  vs.  Monochronic  Cultures:   ‘Monochronic’  (where  things  happen  in   strict  sequence,  eg:  Germany)  versus   ‘Polychronic’  (where  8metables  and   priori8es  are  juggled,  eg:  China)       2
  • 3. www.ResourceForYourSource.com   Resource for Your Source #  1  Edward  Hall  (con-nued)   •  Japan  and  China  are  High  Context  &  Polychronic  cultures   •  America  and  Canada  are  Low  Context  &  Monochronic  cultures   •  High  context  cultures  use  non-­‐verbal,  non-­‐direct   communica8on  with  long-­‐term  personal  rela8onships,   context,  and  tradi8ons  to  interpret  messages.     •  Low-­‐context  cultures  are  more  short-­‐term  rela8onships,  more   individualis8c,  and  say  what  they  mean  directly.   •  High  context  cultures  are  polychronic–  many  things  done  at   once,  non-­‐punctual,  8me  is  not  money.     •  Low  context  are  monochronic,  one  thing  at  a  8me,  on  8me,   8me  is  money.   3 Blue=Low/MonoRed=High/Poly
  • 4. www.ResourceForYourSource.com   Resource for Your Source Video—2m41s   #  1  Edward  Hall  (con-nued)   hRps://youtu.be/cytr0MOH4tY   4
  • 5. www.ResourceForYourSource.com   Resource for Your Source #2  Geert  Hofstede   4  Cultural  Dimensions   2.  Geert  Hofstede’s  (Dutch)  (1)High  Power  Distance  vs.  Low   Power  Distance:  ‘High  Power-­‐Distance’  cultures  encourage   superiors  to  exert  power  (Russia).  ‘Low  Power-­‐Distance’   socie8es  compel  bosses  to  listen  to  subordinates  (Denmark).     (2)High  Uncertainty-­‐Avoidance  vs.  Low  Uncertainty-­‐Avoidance:   ‘High  Uncertainty-­‐Avoidance’  cultures  dislike  risks  (Japan).  ‘Low   Uncertainty-­‐  Avoidance’  cultures  admire  risk-­‐takers  (Denmark).     (3)Individualist  vs.  Collec-vist:  ‘Individualist’  cultures  value   ini8a8ve  (U.S.A.).  ‘Collec8vist’  cultures  demand  loyalty  to  the   clan  (China).     (4)Masculine  vs.  Feminine  Cultures:  ‘Masculine’  cultures  stress   ambi8on  and  prowess  (Japan).  ‘Feminine’  cultures  favour   ecology  and  jus8ce  (Sweden).     5
  • 6. www.ResourceForYourSource.com   Resource for Your Source #2  Geert  Hofstede  (con-nued)   6
  • 7. www.ResourceForYourSource.com   Resource for Your Source Video—3m26s   #2  Geert  Hofstede  (con-nued)   hRps://youtu.be/U-­‐XdlbgFxZo   7
  • 8. www.ResourceForYourSource.com   Resource for Your Source OK…Let’s  STOP  &  TALK  About  This..   Share  Your  Feelings  &  Thoughts!   •  WHAT…about  this?   •  HOW…does  this?   •  WHY…do  you?   •  WHO…is?   •  WHERE…does  this?   •  WHEN…does  this?   8 What do these 2 Models mean to you??? Feel   Sense   Think   Want   Act   Awareness