How social media is being used by transit agencies around the country to engage stakeholders.

1. Public Involvement 2.0 Empowering public agencies to effectively communicate with their stakeholders in the digital age TM Presented by the Cunningham Group, Inc. – Public Involvement and Media Relations Specialists www.PublicInvolvement.com

3. What is Public Involvement 2.0? Public Involvement 2.0 is the process of gathering, monitoring, managing and analyzing public participation and comment-gathering on transportation and infrastructure projects through the use of social media tools. ? ? ? ? ? ? ? ? ? ? TM

4. Why do I have to sit through a meeting to have my voice heard? Why is my city and state still doing public involvement like it did in the 70’s?

5. My city, county or state is having a public hearing at 6:00 p.m.? Maybe I can go after I…

7. What is the Answer? Public Involvement 2.0 is the answer. Integrate social media tools into your public involvement plan to get more people involved in the process. TM

11. Public Involvement 2.0 How does it work? Answer questions, solicit and accept public comment Use social media to engage the public during hearings and meetings Put public meetings on YouTube and urge public comment Use RSS to distribute relevant transit content Use SMS to update commuters about traffic conditions on roadways Webcast and live stream of public meetings TM

13. Texas DOT Keeping Stakeholders Informed via Twitter No MDX logo No current tweets Too few followers

14. Public Involvement 2.0 “ I’m participating in a public meeting about a roadway project in my neighborhood right now thanks to Public Involvement 2.0. ” TM

15. For more information on how social media can help you engage stakeholders contact: The Cunningham Group Public Involvement and Media Relations Specialists 9100 S. Dadeland Blvd., Suite 1500, Miami, FL 33156 Office: (786) 497-7275 Fax: (305) 665-2700 www.PublicInvolvement.com Courtney Cunningham [email_address]