2. What is Twitter?
Twitter is a social media platform created in March 2006
It is the second most used social media platform behind Facebook
One of the most used websites/apps in the world
3. Why is Twitter important?
It allows millions of people to connect and interact with each other from all over the world
It is an important tool for both personal and business use
4. Reaching Your Audience
Twitter allows you to communicate with your audience directly
Allows you to target your content to your audience/fans due to a common interest
Grants the ability for the audience to avoid any other second party sources for information
regarding the company or individual
5. Hub Creation
Twitter creates hubs, or places where people with similar interests are able to interact with similar
minded individuals
These people in the groups can inform others about said group to allow continuous expansion
If small businesses have some interaction with these groups, they can potentially grow and have
more customers
6. Brand Building
Twitter makes building a brand easier than trying to do so without an online presence
Companies such as Wendy’s have memorable moments on Twitter, which can be spread quickly
reaching a large number of people
Said tweets from Wendy’s have made fans want to tweet to the account in hoped that they will
made fun of, but also having more interaction with that company
7. Sources
https://prjournal.instituteforpr.org/wp-content/uploads/Twitter-as-a.pdf
Himelboim, I., Golan, G. J., Moon, B. B., & Suto, R. J. (2014). A Social Networks Approach to Public Relations on Twitter: Social Mediators and Mediated Public Relations. Journal
Of Public Relations Research, 26(4), 359-379. doi:10.1080/1062726X.2014.908724
YOO, J., & SAMSUP, J. (2014). HOW DO JOURNALISTS EXPRESS THEIR PERCEPTIONS OF PUBLIC RELATIONS ON TWITTER?. Social Behavior & Personality: An International
Journal, 42(7), 1175-1182.
Wynne, R. (2014, September 22). Twitter for Public Relations: Fact and Fantasy. Retrieved from https://www.forbes.com/sites/robertwynne/2014/09/22/twitter-for-public-
relations-fact-and-fantasy/#100046ac83b3
Jargon, J. (2017, July 25). You Want Snark With Those Fries? No One Is Safe From Wendy's Tweets. Retrieved from https://www.wsj.com/articles/you-want-snark-with-those-
fries-no-one-is-safe-from-wendys-tweets-1500995026
Burke, S. (2013, June 21). How to Use Twitter for Public Relations. Retrieved from https://www.socialmediatoday.com/content/how-use-twitter-public-relations