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Twitter As A
Public Relations ToolBy Michael Nicosia
What is Twitter?
 Twitter is a social media platform created in March 2006
 It is the second most used social media platform behind Facebook
 One of the most used websites/apps in the world
Why is Twitter important?
 It allows millions of people to connect and interact with each other from all over the world
 It is an important tool for both personal and business use
Reaching Your Audience
 Twitter allows you to communicate with your audience directly
 Allows you to target your content to your audience/fans due to a common interest
 Grants the ability for the audience to avoid any other second party sources for information
regarding the company or individual
Hub Creation
 Twitter creates hubs, or places where people with similar interests are able to interact with similar
minded individuals
 These people in the groups can inform others about said group to allow continuous expansion
 If small businesses have some interaction with these groups, they can potentially grow and have
more customers
Brand Building
 Twitter makes building a brand easier than trying to do so without an online presence
 Companies such as Wendy’s have memorable moments on Twitter, which can be spread quickly
reaching a large number of people
 Said tweets from Wendy’s have made fans want to tweet to the account in hoped that they will
made fun of, but also having more interaction with that company
Sources
 https://prjournal.instituteforpr.org/wp-content/uploads/Twitter-as-a.pdf
 Himelboim, I., Golan, G. J., Moon, B. B., & Suto, R. J. (2014). A Social Networks Approach to Public Relations on Twitter: Social Mediators and Mediated Public Relations. Journal
Of Public Relations Research, 26(4), 359-379. doi:10.1080/1062726X.2014.908724
 YOO, J., & SAMSUP, J. (2014). HOW DO JOURNALISTS EXPRESS THEIR PERCEPTIONS OF PUBLIC RELATIONS ON TWITTER?. Social Behavior & Personality: An International
Journal, 42(7), 1175-1182.
 Wynne, R. (2014, September 22). Twitter for Public Relations: Fact and Fantasy. Retrieved from https://www.forbes.com/sites/robertwynne/2014/09/22/twitter-for-public-
relations-fact-and-fantasy/#100046ac83b3
 Jargon, J. (2017, July 25). You Want Snark With Those Fries? No One Is Safe From Wendy's Tweets. Retrieved from https://www.wsj.com/articles/you-want-snark-with-those-
fries-no-one-is-safe-from-wendys-tweets-1500995026
 Burke, S. (2013, June 21). How to Use Twitter for Public Relations. Retrieved from https://www.socialmediatoday.com/content/how-use-twitter-public-relations

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Using Twitter for PR

  • 1. Twitter As A Public Relations ToolBy Michael Nicosia
  • 2. What is Twitter?  Twitter is a social media platform created in March 2006  It is the second most used social media platform behind Facebook  One of the most used websites/apps in the world
  • 3. Why is Twitter important?  It allows millions of people to connect and interact with each other from all over the world  It is an important tool for both personal and business use
  • 4. Reaching Your Audience  Twitter allows you to communicate with your audience directly  Allows you to target your content to your audience/fans due to a common interest  Grants the ability for the audience to avoid any other second party sources for information regarding the company or individual
  • 5. Hub Creation  Twitter creates hubs, or places where people with similar interests are able to interact with similar minded individuals  These people in the groups can inform others about said group to allow continuous expansion  If small businesses have some interaction with these groups, they can potentially grow and have more customers
  • 6. Brand Building  Twitter makes building a brand easier than trying to do so without an online presence  Companies such as Wendy’s have memorable moments on Twitter, which can be spread quickly reaching a large number of people  Said tweets from Wendy’s have made fans want to tweet to the account in hoped that they will made fun of, but also having more interaction with that company
  • 7. Sources  https://prjournal.instituteforpr.org/wp-content/uploads/Twitter-as-a.pdf  Himelboim, I., Golan, G. J., Moon, B. B., & Suto, R. J. (2014). A Social Networks Approach to Public Relations on Twitter: Social Mediators and Mediated Public Relations. Journal Of Public Relations Research, 26(4), 359-379. doi:10.1080/1062726X.2014.908724  YOO, J., & SAMSUP, J. (2014). HOW DO JOURNALISTS EXPRESS THEIR PERCEPTIONS OF PUBLIC RELATIONS ON TWITTER?. Social Behavior & Personality: An International Journal, 42(7), 1175-1182.  Wynne, R. (2014, September 22). Twitter for Public Relations: Fact and Fantasy. Retrieved from https://www.forbes.com/sites/robertwynne/2014/09/22/twitter-for-public- relations-fact-and-fantasy/#100046ac83b3  Jargon, J. (2017, July 25). You Want Snark With Those Fries? No One Is Safe From Wendy's Tweets. Retrieved from https://www.wsj.com/articles/you-want-snark-with-those- fries-no-one-is-safe-from-wendys-tweets-1500995026  Burke, S. (2013, June 21). How to Use Twitter for Public Relations. Retrieved from https://www.socialmediatoday.com/content/how-use-twitter-public-relations