bci India 2017 4.2 srinivasan seshadri of t20s, one dayers and test matches sd

1. Of T20s, One Dayers and Test Matches
Srinivasan Seshadri
BCM/IT DR Consultant/Trainer

2. Disclaimer
• This is a bold attempt to link up a serious
domain as BCM with no less serious sports as
Cricket, which is a religion in India
• Though humour is intended, it stops at the
presentation title level
• The objective is to emphasize on the inclusive
nature of BCM, rather than getting too much
into the logic behind the comparison

3. Cricket – 3 levels
T20
matches
1 day
matches
Test
matches

4. Characteristics
• T20 – Explosive form of cricket, fast and furious,
can change the course in short time
• 1 day – Generally encourages aggressive, risky,
entertaining batting, often results in cliff-hanger
endings
• Test – Longest form of Cricket, and a real test of
the relative strengths of the two sides
• Players may be very different between the three
formats, depending on the skills required under
each level

5. End State of BCMS
Crisis
Preparedness
(Crisis
Management
Framework, IM
Plans)
IT Preparedness
(IT GRC, ITSM,
Infosec,
Cybersecurity, IT
DR Plan)
BC Preparedness
(Business
Continuity Plans,
Tests,
Maintenance)

6. Crisis Management Capability (Ref PAS 200)
• An intellectual requirement, which includes the ability to analyse
situations, set strategy, determine options, make decisions and evaluate
their impact. It also includes the shared concepts that underpin the
discipline of crisis management
• An organizational requirement, which includes the structures and
processes needed to translate decisions into actions and review their
impact
• A cultural requirement, which reflects the willingness of staff to share and
support the top managers’ intentions and policies
• A logistical requirement, which is the ability to support solutions by
adopting the right resources in the right place, at the right time
• So, CM capability is fundamental to effective BCM capability of an
organization

7. Crisis Management-Principles
• Strategic framework (in BCMS), and not just
operational responses to incidents
• Crisis is ‘an inherently abnormal, unstable and complex
situation that represents a threat to the strategic
objectives, reputation or existence of an organisation’
• Crisis is big news, as it threatens the very core and
existence of an organisation and should not be called
lightly
• Crisis Management Team must have sight of, and
ultimate authority over, all other teams.

8. Crisis Stages
• There are six stages of a crisis
– Warning
– Risk Assessment
– Response
– Management
– Resolution
– Recovery
• Effective communication links and runs through
all the stages

9. IT Disaster Recovery
• Disaster recovery is the ability to continue with services in the case of
major outages, often with reduced capabilities or performance.
• Disaster recovery handles the disaster when either a single point of
failure is the defect or when many components are damaged and the
whole system is rendered non-functional.
• Operations cannot be resumed on the same system or at the same
site. Instead, a replacement or backup system, usually located at
another place is activated and operations continue from there.
• Disaster recovery often restores only restricted resources and thus
restricted service levels.
• Continuation of service also does not happen instantly, but will happen
after some outage time.

10. IT DR Principles
• In today’s digital world, business recovery is not
possible without IT recovery
• Recovery urgency will vary from business line to
business line
• RTP/RPOs for different applications are grouped and
categorized for recovery
• This helps evolve DR solution patterns
• DR is guided more by human intelligence and good
processes
• DR is actioned by IT for and with the business

11. IT DR Approach
• All applications need not have similar RTO/RPO
• Multi level recovery based on app prioritisation
• Recovery priority depends on RTO/RPO
• One DR strategy can have hot/warm/cold
variations
• So it is not ‘high-cost-all-or-nothing’ approach
• Business based Infosec/Cybersecurity/IT DR

12. BCM Phases

13. BCM Principles
• Save people
• Respond to incidents quickly
• Recover what is urgent based on RTO
• Co-exist with technology
• Build multiple response and recovery teams
• Form teams with appropriate skill sets
• Embed BCM culture
• Create crisis notification awareness
• Test all the plans periodically
• Maintain BCM/Crisis/IT DR capabilities

14. BCMS Mind Map

15. THANK YOU
• Srinivasan Seshadri
BCM/IT DR/Crisis Management

16. This presentation was delivered at a
BCI event
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events please visit our website