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• PRIORITY	PASS	is	providing	frequent	travellers with	independent	airport	lounge	access	worldwide	
which	continues	to	grow	the	network	of	lounges	from	strength	to	strength	today.
PRIORITY PASS
ACCESS	TO	1200+	AIRPORT	LOUNGES	WORLDWIDE
• PRODUCT is	Priority	Pass	Membership	(Access	Airport	Lounges	Worldwide).
TRANQUILITY,	SERVICE,	SPACE,	COMFORT
PREMIUM SERVICE AND SUPPORT
FREE	WIFI
AIRPORT	DINING,	RETAIL	AND	SPA	DISCOUNTS
DIGITAL	MEMBER	CARD
TARGET	AUDIEUNCE	ANALYSIS
• FREQUENT	TRAVELLERS
• INTERNATIONAL	ORGANISATIONS
SOURCE:	http://invattur.aimplas.es/ficheros/noticias/114161655UK_and_Ireland_Business_Travel_Insights_The_21st_Century_Business_Traveller.pdf`
THE	21ST CENTURY	BUSINESS	TRAVELLER	:	UK	&	IRELAND	REPORT
1	London	Heathrow,	with	36%	
2	Manchester,	with	9%
3	London	Gatwick	8%
4	Dublin	and	Birmingham	5%
2
1
3
4
4
AIR	ORIGINS	AND	DESTINATIONS
(the	airport	from	which	respondents	usually	depart)
FREQUENT	TRAVELLERS
Ø BUSINESS	TRAVELLERS	
Business	travellers,	seeking	the	same	freedom	they	enjoy	with	their	
personal	travel,	are	assertively	taking	more	control	of	planning	their	
professional	travel.
WHAT	LEVEL	DO	THEY	OCCUPY	IN	THE	ORGANISATION	AND	THEIR	AGE?
WHERE	DO	THEY	WORK?
17%
14%
10%
6%
11%
8%
Technology	sector
Financial	services
Transport&Telecom
Healthcare
Manufacturing
Government	
18-30
30-40
40-60
60	or	Above
FREQUENT	TRAVELLERS
Ø HOLLIDAY	TRAVELLERS	
AVERAGE	NUMBER	OF	HOLIDAYS	PER	PERSON	IN	UK	2018	BY	LIFE	STAGE
HOW	ARE	PEOPLE	BOOKING	THEIR	HOLIDAYS?
The	most	popular	use	of	the	channels	for	booking	holidays	is	online	booking.	
SOURCE:	https://www.abta.com/sites/default/files/2018-10/Holiday%20Habits%20Report%202018%20011018.pdf
The	number	of	British	taking	a	holiday remains	high,	with	86%	of	them	
taking	a	holiday	either	at	home	or	abroad,	and	60%	of	the	population	
taking	a	foreign	holiday.
ONLINE	BOOKING	SITE	SEEM	TO	BE	THE	BEGINNING	
OF	CUSTOMER	JOUNEY
INTERNATIONAL	ORGANISATIONS
Ø PRIORITY	PASS	FOR	CUSTOMERS	AND	EMPLOYEES
The	consumers	recognise	the	higher	perceived	value	
and	the	infrastructure	of	the	company.
Employees	working	all	hours,	on-the-go,	make	sure	the	
sacrifices	they	make	are	recognized and	every	hour	count.
SOURCE:	http://invattur.aimplas.es/ficheros/noticias/114161655UK_and_Ireland_Business_Travel_Insights_The_21st_Century_Business_Traveller.pdf`
MORE	THAN	11	BUSINESS	TRIPS/YEAR
53%	
OF	BUSINESS	TRAVELERS	
CUSTOMERS EMPLOYEES
INTERNATIONAL	ORGANISATION	INSIGHT
HOW	LARGE	OF	THE	COMPANY	THAT	BUSINESS	TRAVELERS	WORK	FOR?
MEDIA	STRATEGY
• OOH	LANDSCAPE
• DIGITAL	LANDSCAPE
OOH	LANDSCAPE
Transport	Statistics	Great	Britain	2017
268	MILLION	TERMINAL	PASSENGERS	
(ARRIVALS	AND	DEPARTURES)
TRAFFIC	AT	UK	AIRPORTS
SOURCE:	Transport	Statistics	Great	Britain	2017/http://www.theairport.org/https://www.primesight.co.uk`
Ø AIRPORT	OOH	ADVERTISING
This	huge	audience	allows	Priority	Pass to	advertise	to	the	target	audience	
whilst	they	are	in	a	captive	environment	and	willing	to	engage	with	brand.
Connected	
Trendsetters
Innovative
Tech	Pioneers
Global	C-Suite	
Executives
Millenial
Business	Elite
Global	
Jetsetters
Spectaculars
Digital	Screen	Network
Overhead	Banners
SOURCE:	WE	ARE	SOCIAL	/	WEB	INDEX	/	EXTRAPOLATED	FROM	FACEBOOK	DATA	(JANUARY	2019);	KEPIOS	ANALYSIS	
SOCIAL	MEDIA	AUDIENCE	PROFILE	UK	DIGITAL	is	growing	massively,	and	is	increasing	the	average	
daily	time	people	spent	consuming	and	interacting	with	media.
DIGITAL	LANDSCAPE
Ø UK	SOCIAL	MEDIA	USER	ANALYSIS	
TIME	SPENT	WITH	MEDIA	
SIMILAR’S	WEBSITE	TOP	WEBSITE	:	RANKING	OF	WEBSITES	BY	AVERAGE	MONTHLY	TRAFFIC	
1	SEARCH
3	SOCIAL	2	VIDEO
3	KEY	MEDIA	OPPORTUNITY	TO	ENGAGE	COSUMERS
DIGITAL	LANDSCAPE
Ø SOCIAL	FACEBOOK	&	INSTAGRAM
1.	Image	Page	Post	SOCIAL 2.	Video	Page	Post	 3.	Carousel	Ad	(Image	&	Video)
Banner	and	Video	ad	on	Facebook	and	Instagram	platforms	– newsfeed	on	desktop	and	mobile	which	can	be	used	
potentially	for	engaging	with	customers,	gaining	brand	awareness	and	increasing	engagement.
Brand	Awareness Brand	Awareness	and	Increase	Engagement
DIGITAL	LANDSCAPE
Ø DISPLAY	ADVERTISING
Online	banner	advertising	that	appears	on	majority	UK	user websites	and	travel	aggregator	sites	(flight	and	hotel	
booking	site,	etc.	in	regards	to	Slide	5’s	research evidence)	
1.Standard	Media	Banner	- Non	expandable,	single	
call	to	action	(one	link)	banners	on	Desktop	&	Mobile	
DISPLAY	
AD
2.Rich	Media	Banner	– Expandable	with	CTA	
including	Pushdown	banner	and	Page	Take	Over	
(OTP)	on	Desktop	&	Mobile	Devices.
Brand	Awareness Brand	Awareness	and	Increase	Engagement
DIGITAL	LANDSCAPE
Ø DIGITAL	CONTENT	AND	BRANDED	ENTERTAINMENT
1.	Content	Creation,	Partnership	- Partner	with	web	
publisher	to	create	content	for	brand
CONTENT
2.	Blogger	Content	and	Review	- Utilize	online	
blogger	to	create	brand	engagement	on	YouTube	
and	to	drive	brand	credibility
Consideration	and	Brand	Credibility	
CREATIVE	AND	SHAREABLE	CONTENT
By	utilize	Owned	Media,	the	Priority	Pass’s	social community	to	create	broad	awareness	of	brand	asset.
DELIVERY	PLAN
• CUSTOMER	JOURNEY
• MEDIA	CAMPAIGN	DELIVERY	PLAN
DELIVERY	PLAN
Ø CUSTOMER	JOURNEY
SOURCE:	https://www.ons.gov.uk,	https://www.statista.com/statistics/286866/uk-residents-monthly-visits-abroad/	
This	statistic	shows	the	number	of	monthly	visits	abroad	by	residents	of	the	
United	Kingdom	(UK)
The	campaign	will	be	delivered	from	AUGUST-OCTOBER,	as	the	statistic	
showed	that	they	were	the	most	popular	months	for	overseas	travel	in	
2017	and	2018	and	trend	to	be	so	for	2019.
Audience	start	looking	for	booking	
the	trip	online
Audience	spend	time	on	social	daily
Audience	travelling	(at	airport)
Audience	spend	at	least	2	hrs.	
at	the	airport
Audience	purchase
Display	Ad
Social	Ad
Purchase
Video	Ad
Purchase
DELIVERY	PLAN
Ø MEDIA	CAMPAIGN	DELIVERY	PLAN
AUGUST SEPTEMBER OCTOBER
Display	Ad
Social	Ad	Facebook	&	Instagram
YouTube
OOH	(UK	Airport)
CAMPAIGN	TIMING	:	AUGUST	SEPTEMBER	OCTOBER
- Started	from	beginning	of	August	to	Mid	September	with	Display	Ad	(Banner	Site	Specific)
- Mid	August	to	End	of	the	campaign	:	Social	Ad
- Mid	August	to	End	of	September	:	Video	(15s.	Pre-roll)	
- Beginning	of	September	to	End	of	the	campaign
HIGHTLIGHTED	CAMPAIGN
Utilise	5-10	online	bloggers	create	brand	engagement	and	credibility on	YouTube.	This	will	be	running	
for	the	whole	campaign.
CREATIVE	AND	SHAREABLE	CONTENT
MEDIA	BUDGET	PLAN
Digital Ad	Unit Campaign Run Est.	Cost/Unit Total	Cost August September October
Website	Display	
-Skyscrapers CPM	Site	Specific 1 Aug	– 15	Sep 40 47,500 15,834 15,833 15,833
-Banner	rectangle CPM	Site	Specific 1 Aug	– 15	Sep 55 25,500 8,500 8,500 8,500
-Billboard CPM	Site	Specific 15	Aug - 15 Sep 60 36,500 18,250 18,250
VDO Pre-roll (15s.) 15	Aug - 30	Sep 45,000 15,000 15,000 15,000
7Bloggers	(Video	&	Blog	Content) 1	Aug – 31	Oct 2,300 48,334 12,074 12,074 9,074 9,074 3,019 3,019
Social Ad
FB	Sponsor	Post 15	Aug	- 31	Oct 0.66 23,000 4,600 4,600 4,600 4,600 4,600
FB	Offer 1	Sep	- 31	Oct 0.66 16,000 4,000 4,000 4,000 4,000
Total	Digital	Cost	(GBP) 241,834 36,408 74,257 75,257 32,674 11,619 11,619
OOH Position Campaign Run Est.	Cost/Unit Total	Cost August September October
UK	Airports:	Heathow,	Gatwick,	
Luton,	Stansted,	Southend
-Digital Screen
1 Sep – 31	Oct
7,000
210,000 52,500 52,500 52,500 52,500
-Spectaculars 14,000
Manchester,	Dublin,	Birmingham,	
Glasglow
Overhead Banners 1,500 48,000 12,000 12,000 12,000 12,000
Total	OOH	Cost	(GBP) 258,000 64,500 64,500 64,500 64,500
Grand	Total	OOH	Cost	(GBP) 499,834 36,408 74,257 139,757 97,174 76,119 76,119
Ø MEDIA	BUDGET	PLAN
BUDGET:	GBP	500,000
MEDIA	BUDGET	PLAN
SUMMARISE	PLAN
Web Display Advertisement
• Start from the beginning of the campaign on the
potential websites as the estimate time for UK
residents will book their holiday or business trips etc.
and over 80% booking online.
• The campaign will run through Mid September which
has been identified as the peak month for flying,
created their brand awareness of Priority Pass as a
Premium Lounge which provide the facilities before
their flights.
Social Advertisement
• Start 2 weeks after web display campaign when travellers
have booked their trips. Facebook and Instagram will be the
focus as the majority of the target audience are social users.
• They will receive the brand messaging which will remind
them from when they saw Priority Pass 2 weeks ago whilst
browsing, gaining brand recognition and the audience will
start thinking of Do they want Priority Pass?
Ø CAMPAIGN	:	DIGITAL	ADVERTISING
Viewability
CTR
Brand	
Awareness
Engagement
= =
MEASUREMENT
Video (YouTube)
• This will run from mid August to end of September, to
help Priority Pass get closer to the audience after they
have received the messages via online channels.
• Video Ads will be utilized to better visualise the value of
the brand to answer the question Why should you want
the Priority Pass membership?
Bloggers	(Video	&	Content)
• This	will	run	for	the	whole	campaign,	the	purpose	is	to	create	
not	only	brand	consideration	and	creditability	but	also	the	
Brand	Social	Community	as	the	audience	will	be	more	likely	to	
engage	(share,	link	or	comment)	on	the	influencer	channels	
rather	than	the	Fan	Page	itself.	That	will	be	long	term	benefit	
for	Priority	Pass.
Ø CAMPAIGN	:	DIGITAL	ADVERTISING
SUMMARISE	PLAN
Viewability Share
Comment	
Like	
Brand	
Awareness
Engagement
= =
MEASUREMENT
Ø CAMPAIGN	:	OOH	ADVERTISING
OOH Advertisement at the airport
• The campaign will run in the 9 top UK airports, as identified by the research in Slide 4, from September through October.
• Passengers at airports are in high spirits, off to their holiday destination or next big business meeting, with at least 2hrs of time
that is for the majority waiting time.
• This positive, powerful mind-set, and available time encourages spend and allows advertisers to connect with passengers during
this heightened state of awareness that allows Priority Pass the opportunity to stimulate impulse purchasing.
SUMMARISE	PLAN
PRESENTED	BY	THANYALAK	SARAWONG

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