9. World-Class credentials Multiple channels for members to obtain information 5 Lounge information updated daily on Priority Pass website Easy search function
10. World-Class credentials Multiple channels for members to obtain information 6 Instant SMS LoungeFinder service Information updated daily Member texts airport code and receives directions to lounges
11. World-Class credentials Multiple channels for members to obtain information 7 Downloads to Palm, Blackberry, Windows Mobile, Windows CE From April 2009, iPhone application, including “Find Nearest Lounge” GPS-based feature All updated monthly and available through Priority Pass website
12. World-Class credentials Multiple channels for members to obtain information 8 Members can download a pdf copy of the full lounge directory at any time Updated monthly
13. World-Class credentials Multiple channels for members to obtain information 9 Members can review new lounges or lounge changes at any time … selecting a “from” date and any or all regions. Updated daily
14. World-Class credentials Multiple channels for members to obtain information 10 And last, but not least, members can call our friendly, multi-lingual staff in 4 offices Dallas, London, South Africa and Hong Kong
15. World-Class credentials Priority Pass works with our lounge partners to deliver the quality our members expect Lounge Relationship Managers A dedicated team in each regional office with close relationships with airports, airlines and independent lounge operators As the largest non-airline partner for all lounge operators in the program, PP enjoys preferential partner status Airline partners Uniquely PP enjoys strong business partnerships with a number of airlines worldwide Continental, United, American, US Airways, Avianca, Olympic, Air China, TAP, Kuwait, Alaska, AeroMexico, Mexicana, Asiana, Korean, Air Mauritius, Swiss International, LAN, KLM ….. and also 11
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17. Any complaints are logged and investigated; under-performing lounges removed
19. World-Class credentials Some of our members’ favourite lounges Dilmun Lounge, Bahrain Holideck, London Heathrow T4 Continental Presidents Club, Houston … and more than 600 others from Aberdeen and Abu Dhabi to Zagreb and Zurich Plaza Premium Lounge Gym, Singapore Swiss Lounge, Basel 13
20. Key corporate benefits 14 Priority Pass enables companies to reduce travel budgets: It perfectly complements a travel policy of full or selected economy class travel, allowing travellers access to VIP lounges worldwide however they fly Employees are more productive when on the move. Travellers are more motivated and also arrive refreshed and ready for business
21. Corporate membership plans STANDARD for the less frequent traveller. For a low annual fee you can enjoy access to all lounges, but only pay for the visits you make. Visits are charged at £15 per visit. STANDARD PLUS for regular travellers this plan includes 10 free visits a year. Additional visits are charged at £15 per visit. PRESTIGE Offers unlimited access to lounges for one single annual payment 15
22. Contact details Contact Ian Moncado-Thomas, Business Development Manager on... Tel: UK (+44) London (20) 8256 9068 Fax: UK (+44) London (20) 8686 2129 Email: ian.mt@prioritypass.com 16
23. The Last Word Unedited comments from Priority Pass members "I enjoy the personal attention I get in the Priority Pass lounges."John Harshman, Union City, USA “As a woman travelling alone on business I find it safer and more comfortable."Kay Westlake, London "I just wanted to try it out this year, so I joined with a standard membership. I belong to two other lounge memberships but plan to cancel those this year and renew exclusively with Priority Pass Prestige Membership."Mark Echols, Canby, USA "We were delighted when we were finishing our holiday in the Maldives and had a very early start and long trip to the airport that we could not believe Priority Pass had a lounge there, my wife and I were absolutely delighted and it made our 10 hour flight a lot easier!"Mark Hamill, Regional Director, SpenglerFox "I was a member a few years ago, and unfortunately let my membership lapse. It was the worst mistake of my life! I am glad you are still here and I was able to join again!"Albert Muick, New York, USA "Excellent service - cannot recommend it highly enough to friends and associates. The lounges are comfortable and the staff helpful."P.A.R., London, UK "Buying the membership is one of the best travel related decisions I have ever made."Richard Archer, Hong Kong. "Can't imagine how I could do without it now that I have become a member!"Jens Mogensen, Austin, TX, USA 17