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Candidate Experience Survey

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1. Who will be the recipients of the survey?
Identify which stage of your candidate experience framework you are interested in targeting feedback from.
2. What would be the right amount of questions?
Initiate a sample test to verify what amount of questions lead towards higher response rates.
3. When should you send the survey?
2-3 days is a good timeline after the candidate has gone through the stage(s) of your evaluation target.
4. Why are you gathering the survey information?
To present data to business leaders and propose an increase in budget to invest in resolving issues that is costing your company money. Also, to better your employer brand ratings to increase the probability of having a higher quality candidate pipeline.
5. How will candidate receive the survey?
Google Forms and Survey Monkey are great tools to utilize for sending the surveys to candidates.

Published in: Business
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Candidate Experience Survey

  1. 1. Candidate Experience Survey LEGEND Strongly Disagree = 1 Disagree = 2 Neutral = 3 Agree = 4 Strongly Agree = 5 Detractor Detractor Passive Promoter Promoter (people ops reference) Employer Brand Awareness 1. [Company_Name] reviews influenced your decision to apply for our organization. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 2. Social media provided relevant content of interest and made me want to learn more and apply to [Company_Name]. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree Job Description / Online Application Submittal 1. The application process was quick and simple to complete. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 2. The Job Description was compelling and provided a clear understanding of the position. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 3. The application was mobile and user friendly. (leave blank if you did not apply via mobile) o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree Phone Screen / Interview 1. The Recruiter was highly responsive and kept me in the loop on my candidacy status in a timely manner. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 2. The Recruiter was able to answer my questions regarding the company and position. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree
  2. 2. 3. [Company_Name] was accommodating by reimbursing me for my travel. (leave blank if non- applicable) o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 4. The Interviewer(s) were on time. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 5. [Company_Name] provided feedback on how the interview went for development. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree Job Offer (leave blank if you did not receive an offer) 1. [Company_Name] provided me with a fair amount of time to accept the offer o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 2. The compensation package and benefits were competitive relative to the same positions at other companies. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree 3. The offer details were explained in a way that was understandable. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree Candidate Dispositioning 1. [Company_Name] let you know of your status in the application process within a timely manner. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree Pre-boarding/Onboarding (leave blank if you did not receive an offer) 1. My references enjoyed being part of the hiring process and would also be open to work at [Company_Name] given the right opportunity. o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree Rate your Overall Satisfaction 1. My overall satisfaction as a candidate was positive o Strongly Disagree o Disagree o Neutral o Agree o Strongly Agree

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