Have you ever delivered software to testing only to receive unexpected feedback regarding quality issues of interoperability, reliability, usability, or testability? Or worse, delivered to customers a product that fully met its specifications but generated complaints and calls for urgent fixes? Substantial time and effort can be saved by understanding—before coding begins—the important quality factors a software system must have. Join Dawn Haynes to explore quick and effective ideas for defining quality factors for your software. Dawn demonstrates how to create a checklist—using general heuristics, standards, and your own research—to employ as a source of specific quality requirements for your projects. By adding these to your requirements gathering process, you will better develop detailed designs and code. Going beyond the basics, Dawn explains how to reduce reliability and/or security vulnerabilities, increase efficiency, and implement quality factors like testability and maintainability. Steer your code to acceptance rather than to rework.

1.
BT11
Session
6/6/2013 3:45 PM
"Building Quality In"
Presented by:
Dawn Haynes
PerfTestPlus, Inc.
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com

2. Dawn Haynes
PerfTestPlus, Inc.
Dawn Haynes is COO, principal trainer, and consultant for PerfTestPlus, Inc., and a former
director of the Association for Software Testing. Dawn’s unique blend of experience, humor, and
effectiveness at providing tools and techniques that help students at all levels generate new
approaches to common and complex software testing problems has resulted in her international
recognition as an elite trainer of testers. She provides consulting services and is a frequent
speaker at testing conferences, local groups, and intimate gatherings of testers. Dawn has more
than twenty-eight years of experience supporting, administering, developing, and testing
software and hardware systems—from small business operations to large corporate enterprises.

3. Building Quality In
Dawn Haynes, PerfTestPlus, Inc.
Have you ever delivered software to testing only to receive unexpected feedback
regarding quality issues of interoperability, reliability, usability, or testability? Or worse,
delivered to customers a product that fully met its specifications but generated
complaints and calls for urgent fixes? Substantial time and effort can be saved by
understanding—before coding begins—the important quality factors a software system
must have. Join Dawn Haynes to explore quick and effective ideas for defining quality
factors for your software. Dawn demonstrates how to create a checklist—using general
heuristics, standards, and your own research—to employ as a source of specific quality
requirements for your projects. By adding these to your requirements gathering process,
you will better develop detailed designs and code. Going beyond the basics, Dawn
explains how to reduce reliability and/or security vulnerabilities, increase efficiency, and
implement quality factors like testability and maintainability. Steer your code to
acceptance rather than to rework.
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