The document discusses implementing supply chain management. It recommends using a process framework like the Supply Chain Operations Reference model to plan and separate supply chain systems. The supply chain needs to plan for sourcing inputs, making and delivering products, returns, and enabling the chain. Goals like keeping costs low while providing good service must be balanced. Risks should be mitigated and the supply chain made flexible and visible through a control tower. Innovation, technology, automation, and collaboration internally and externally can improve the supply chain.
16. ECOMMERCE AND SOCIAL MEDIA
Social media and Ecommerce are both used to track
product reviews, recommendations, and
endorsements.
17. INTERNET AND DATA TRENDS
Five important information technology capabilities
are the internet, customer profiling, big data, cloud
computing, and analytics.
18. ARTIFICIAL INTELLIGENCE AND
MACHINE LEARNING
Artificial intelligence is an important part of supply
chain and needs to be integrated into its operations.
19. BLOCKCHAIN
A blockchain is a way to keep a list of information
and transactions that occur between people and
companies.
21. GET THE RIGHT PEOPLE IN THE
RIGHT POSITIONS
Organizations need to prepare their employees to
start training and education in order to be prepared
for their position.
22. SELECT THE RIGHT TECHNOLOGIES
Implementing new technology too late to the supply
chain can reduce the improvement.