Lynda Certification

1. LYNDA CERTIFICATION: DECISION- MAKING
STRATEGIES
TAYLOR CANNON
BUSINESS STUDENT AT PENN STATE MONT ALTO

2. Defining Decision Making
Decision making involves having the end goal in mind,
while using a process to choose from a range of
possible options.

3. Defining the Decision
It is important to analyze all aspects of the decision
before you make it.

4. Choosing a Decision-making Style
The four styles for decision making are Democratic
style, a consensus-based decision-making style, a
participatory, and a autocratic style.

5. Making Autocratic Decisions
Autocratic decisions are decisions that are
made at the top.

6. Making Participatory Decisions
Participatory decisions are with input from people
who are directly impacted by the final results.

7. Making Democratic Decisions
During a democratic decision, individuals vote
and the majority wins the decision.

8. Making Consensus-based Decisions
During Consensus-based decisions people from
different departments put their input in. The
decision is then reached with a cross-functional
team.

9. Involving Stakeholders in Decisions
There are challenges and benefits to
including stakeholders in the decision making
process.

10. Using a RACI Matrix
RACI Matrix is a tool used to determine who
will be involved in the decision-making
process.

11. Understanding Ambiguity
The four states of ambiguity are highly
predictable, distinct possibilities, spectrum of
outcomes, and complete unpredictability.

12. Evaluating Highly Predictable Outcomes
Extra information is not needed to
determine the outcome when there is a state
of ambiguity.

13. Assessing Distinct Possible Outcomes
Extra parties are needed to determine all the
possible outcome and assist with the
decision-making planning.

14. Considering a Spectrum of Outcomes
Additional information should be father in
order to make a better decision.

15. Dealing with Completely Unpredictable
Outcomes
There is always a chance of unpredictable
outcomes even when proper research is
conducted on a decision.

16. Choosing a Type of Decision
The three types of decisions are no
downside, favorable odds, and going for
broke.

17. Reducing a Decision-making Risk
Three primary ways to reduce risk are involve
more people, take more time, and lastly break big
decisions into smaller ones.

18. Critical Questions to Ask Yourself Before
Taking Action
Critical questions are important in
determining how the decision will work out.

19. Communicating, Executing, and Measuring
By communicating, executing, and measuring
it becomes clear if a decision is incorrect.

20. Implementing the Decision-making Cycle
It implement the decision making process you need to
identify the decision, prepare to make a decision,
decide, communicate, execute, measure, and adjust.

21. Bottom-line
My bottom-line from this Lynda
certification is that the decision-making
cycle is very thought a out strategic
process.

22. Conclusion
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