I recently completed a Lynda certification about Implementing Supply Chain Management and created a slideshow to summarize the information discussed in the session. Please relay any feedback or comments!

1. Implementing Supply
Chain Management
Erin Wyrick
Penn State Business Student

2. Focus on Supply Chain
Processes

3. Use a Process Framework
Plan – map out how everything is supposed to work
Source – build relationships with suppliers
Make – manufacturing and assembling products
Deliver – getting products to the customers
Return – taking back products not needed or wanted
Enable – keep the supply chain moving smoothly

4. Plan the Supply Chaim
Main Elements of Supply Chain
Customers
Products/Services
Resources
Constraints (suppliers, staff, facilities)

5. Source Inputs
Procurement or purchasing – buying from your suppliers
Categorize as direct purchases or indirect purchases
Direct – anything you buy that becomes part of products (metal for cars)
Indirect – purchases that do not go into products (janitorial services to clean
the building)
Order in large quantities to get a volume discount

6. Make Products & Services
Pulling the Supply Chain – customer places an order
Customer demand sets the pace for production, no inventory pile up
Pushing the Supply Chain - company makes a product
Make a Stock Approach – company makes products before customers
order them

7. Deliver Products
Main Categories of the Delivery Process
Order Management
Transportation
Distribution

8. Return Products
Good process can help capture the most value from returned products
Builds customer loyalty
Reverse supply chains help cut cost, improve services, increase revenues,
and be sustainable

9. Enable Supply Chain
A bucket for all of the other things you need to make a supply chain
work, but fail to fit into the other categories

10. Manage Supply Chain
Challenges

11. Prioritize Goals
Maintain balance in order to meet multiple goals
Examples: Keeping cost low, Providing high service, Earning profits
Balance a scorecard to track key performance indicators
Monitor the impact of decisions across many areas

12. Calculate Total Cost
Cutting cost in one place may cause an increase cost in another
Power of Supply Chain Management
Look across the functions in your business
Working with customers and suppliers to deliver most value at lowest
cost

13. Manage Competing Goals
Understand all goals
Communicate and collaborate across business functions and companies

14. Mitigate Risks
Understand the risks facing the supply chain and how to respond to them
Supply chains are constantly changing
Keep risk registers up to date by repeating the prepare process
Being prepared lowers risks and protects the entire supply chain

15. Invest in Flexibility
Ease in scaling up or down in response to changes in the supply chain
Upside flexibility is important for taking advantages of sales opportunities
Supply chains need to be flexible because the world is unpredictable
Designing flexibility can ensure quick responds without spending a lot of
money

16. Increase Visibility with a Control Tower
Supply Chain Management involves:
Planning
Execution
Visibility – valuable to see what's happening across the supply chain
Decided on the information you need, where to get it, and how to tie it
together
Control towers allow for easier identifications and responses to issues
Sooner you know = More options to resolve = Less cost

17. Supply Chain Innovation
Innovation is the key to making improvements to the supply chain
Allows for new and better ways to create value
Innovation comes in two forms: sustaining innovation and disruptive
innovation

18. Monitor Supply Chain
Trends

19. E-commerce & Social Media
Social media amplifies consumer behavior by making it easy to share,
recommend, and endorse products
E-commerce often bypasses retail stores and creates opportunity to sell
directly to customers
Using e-commerce and social media makes brands transform their
distribution process

20. Internet & Data Trends
Analytics create value and gives insight of the supply chain
Internet has a profound impact on supply chain

21. Artificial Intelligence
Human Machine Interface = where people and computers work together
AI has the potential to make supply chains run faster, better, and cheaper

22. Blockchain
Way to keep lists of information and transactions that occur
Once added to the blockchain, it cannot be changed or removed
Act as a universal connector for information between systems
Help with data reliability
Make it easier to hold everyone accountable to agreements they make

23. Automation, Robotics, Drones
AI, sensors, and wireless communications allows for machines that know
what's happening and can respond quickly
Automation = replacing human workers with robots to increase efficiency
Drones might soon replace people in moving products and are already
being used to gather inventory and inspect facilities
Advanced manufacturing and distribution technologies are powerful and
less expensive

24. Implement a Supply
Chain Agenda

25. Right People in the Right Positions
Preparing the people in your organizations starts with training and
education
Need to understand that personal goals should align with larger company
goals
Everyone needs to focus on creating and delivering value to customers

26. Select the Right Technologies
Keep your technology roadmap current to determine if you have the right technologies
in place to deliver the results you expect
Having the right technology is critical to successful implementation of the agenda

27. Collaborate Internally
Align decisions around the metrics that matter to customers and
shareholders
Get people inside the organization working together, through cross-
functional planning and execution is important in supply chain
management

28. Collaborate Externally
Make customers able to share sales and inventory data with you gives you
more opportunity to meet inventory expectations
Helps to compete efficiency and enjoy benefits of implementing supply
chain management
Collaboration is good for customers, suppliers, and the company

29. Manage Projects Effectively
Supply chain management is about more than lowering cost or improving
service
Maximizing value by coordinating and collaborating effectively is
important
Constantly leverage new tools and connect the process throughout our
supply chain in order to respond to customers changing needs and
transform business threats into opportunities