We offer our holistic solution of IT landscape cognitive automation based on SAP BTP and known as Intelligent Decision Dimensions which enables direct communication to the backend in any language and channel, both in text and voice. It is a large-scale, comprehensive product comprising: 1. Chatbot to qualify, engage and retain users, to answer questions, to navigate and consult, to provide instant access to system data. Speaking over 100 languages, integrated into any communication channel and any digital core, this turnkey AI content is an enterprise-level solution comprising over 450 out-of-the-box scenarios for various industries (enterprise range of LoBs, education, banking, retail, insurance, healthcare, pharmaceuticals, etc.) - all with the goal of humanizing, expanding, and making the IT landscape more accessible for new and authorized users. 2. Hybrid Chats Operator Workplace to monitor all dialogues with AI by human operators who can step in and out at any point of time to adjust cognitive automation scenarios, provide urgent assistance where it is required of a human, or trigger the appropriate skill. 3. Analytics and reporting of any complexity level with automatic categorization of all users’ requests and logging for further analysis and finding ways to improve the cognitive automation model, permitting to analyze both artificial intelligence and human efficiency. 4. Public, private or hybrid cloud deployment options on any hyperscaler, physical or virtual server. 5. Digital core integration with certified components to facilitate access to system data and execute actions for authorized users. 6. Identity provisioning using any identity provider, global or on-premise. 7. Cloud services integration for translation, voice processing, Vision AI and other machine learning extensions

1. SAP Partner: Skybuffer
SAP Add-on:IntelligentDecisionDimensions (official SAP certified add-ondevelopedby Skybuffer)
Package: ConversationalActions (developed ontop of SAP Conversational AI), Hybrid Chats, Action Cards
Version:3.2
Intelligent Decision Dimensions
Holistic Cognitive Automation of Your Corporate Environment

2. What Skybuffer Offers?
Out-of-the-box
AI content
Offer
1
Responsible
Company
Contract
Seamless
operator step-in
Analysis and
reporting
Public or hybrid cloud infrastructure
Digital core
integration
SAP technology
platform
Employees’Support
and Productivity
Employees’ support
automation
Productivity increase
Customer Support
and Lead Generation
Customer support
Targeted marketing
Leads generation

3. What Ensures Fast Profit and ROI?
Intelligent Decision Dimensions (IDD)
• Flexible architecture for public or hybrid cloud
• Recognized AI methodology
• Community-driven turnkey content
• Seamless human expertise involvement
• Certified integration components
• Prebuilt business intelligence warehouse and reporting
• Enterprise-level platform
Employees efficiency in weeks
Automation level in first months
Languages supported
100+
80%
+25%
Leads generation
×2

4. Intelligent Decision Dimensions
Digital Assistant
Efficient Self-Services
for your customers, partners and
employees together with hybrid mode of
joint work of digital assistant and contact
center
Turnkey Solution
allows connecting to SAP digital core
and launching within days
100% Fixed Price
of the solution comprising customization
and integration into your IT landscape
having systems of various vendors

5. Intelligent Decision Dimensions
Operator’s Automated Hybrid Workplace
Omnichannel contact center with
Automatic Categorization of all requests,
their on-premise logging and conducting
dialogues in real-time mode with Digital
Assistant and On-Demand Human
Operator Step In, when necessary and/or
appropriate
Monitoring of all dialogues with AI,
conversations immediate automatic
categorization allowing Managing
Operators Authorization for the
conversation topics, saving history of
conversations On-Premise

6. Intelligent Decision Dimensions
Analytics and Reporting of Any Complexity Level
Analytics and reporting of Any
Complexity Level to develop
and refine the cognitive
automation model, created on
the basis of BI model to log
and process users’ requests in
real-time mode
100% automated and
transparent reporting
contributes to Every-Day
Finding the Ways to increase
the cognitive automation level
and Boost Competitive
Advantages of rendering
services to B2C и B2B. clients

7. Digital Core-Embedded AI Content Out-of-the-Box
Lines of Business
Supply Chain Management
Order-to-Cash
Enterprise Assets Management
Finance and Controlling
Human Capital Management
User Management
Customer Support
Corporate Portfolio and Projects
procurement processes in chats with
media and codes scanning support
all kinds of HR processes without
having to log into the system
track projects’ dates, costs and
report statuses directly in MS Teams
process assets, work orders,
notifications and measurements
get access to financial and
controlling data from anywhere
trouble-free instant access to data
for authorized users
empower sales team with cognitive
tools to close deals faster
ideal balance of AI and human
intelligence for high-quality support

8. Digital Core-Embedded AI Content Out-of-the-Box
Communication Channels
including voice messages,
date picker, images,
contextual menu, etc.
automatic message format
adjustment to support “no
buttons” mode
full support of most raising
messenger
power of most popular
social network to serve your
clients and generate leads
support your team and
clients in IRC-style
messenger
employees can chat to any
system in IT landscape to
increase productivity
support your clients from
Skype to unlock additional
service potential
Alexa, Google Assistant,
SIP, P2P calls, including
IVR
any messenger or social
network platform that you’d
like us to integrate into

9. Success Stories

10. Intelligent Decision Dimensions
Public or Private Cloud Tenant
USER LICENSE
€100 / user / month
Tenant Runtime and Maintenance
MINIMUM PACKAGE OF 5 USERS PER TENANT INCLUDING:
Live Chat Operator Workplace
Conversation Analysis Applications
Bot Management Applications

11. Intelligent Decision Dimensions
Connectivity
Conversational AI skills
package
CONFIGURATION
PRICE, €
Foundation
including SAP User Management
EASY CHATS
€ 3,500 / month
Enterprise
more than 450 business scenarios
OVER AND ABOVE
€ 9,500 / month
Non-SAP Integration + Professional Services +
Public Cloud deployment + +
Private Cloud deployment - +
SAP Integration SAP NetWeaver SAP On-Premise and Cloud
SAP Add-ons Package Foundation, User Management +SAP ECC, S4HANA, SOLMAN

12. • Installation of Intelligent Decision
Dimensions add-on
• Configuration of Intelligent Decision
Dimensions add-on
• Single Sign On configuration for SAP
Fiori Launchpad
• Microsoft Teams integration
configuration
• Zoom Chat integration configuration
• Custom development and support of
SAP CAI QnA skills
Includes all Basic package services and a
dedicated team of 3-5 experts that will
deliver:
• Custom development of SAP CAI skills
• Custom development of ABAP skill
classes in SAP NetWeaver
• Custom connectors development
• Integration into existing infrastructure
• Solution architect advisory services
ENTERPRISE
€ 29,000 / month
BASIC
€ 3,500 / one time
Intelligent Decision Dimensions
Professional Services
Note: 12 months initialbindingperiod

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Phone: +47 90069983
WPT
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54-424, Wroclaw
POLAND
Phone: +48 534652207
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INDIA,700156
Phone: +91 3340670040
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BELARUS
Phone: +375 29 3702904
12640 West Cedar Dr,
Lakewood, CO 80228
UNITED STATES OF
AMERICA
Phone: +1 864 3629513
Intelligent Decision Dimensions
New Level of Cognitive Automation in Your Corporate Landscape