Tamauzy Training & Consulting Company provides full Integrated Development Services with Multi-National Standards through applying Real-Life Business Environment & Best Practices.

1. “Your Excellence is Our Attainable Goal”

2. Our Philosophy
“We are group of Training and development
experts who are ambitious to change the styles
and ultimate goals of Training Industries to
add more value to the Business Community
through partnership success approach.”

3. Our Mission
“We provide Full Integrated Development
Services with Multi-National Standards
through applying Real-Life Business
Environment & Best Practices.”

4. TAMAUZY…. Who We Are
• Take Ownership and Responsibility in all assigned tasks by fully
understanding our client business strategy by tailoring and developing new
insights about the business needs in an excellent, responsive, and
innovative service.
• Able to work in Deep Partnership with our clients, putting their success as
our own.
• Move towards Excellence by striving hard to develop our business
practices aligned together with our customers' need to reach the optimum
relation cohesion.
• Act as an Integrated Team working together in an atmosphere of mutual
respect and possesses consistency between our thoughts, words, and
actions.
• Utilize the highest standards of ethics, integrity, and quality in conducting
business honorably to build long term relationships with our clients.
• Zest in searching always for business best practices to fit and exceed our
customer expectations
• Your Organization Success is Our Attainable Goal.

5. Tamauzy Expertise
Know-How
for implementing best practices of Organizational Training &
Development
Consultation
approach from diagnosing business up to offer and implementing
solutions
Varieties of Expertise
in different business fields

6. Some of Our Customers

7. Our Services
Customized-strategically linked training
programs
Organizational Consultation & Solutions
HR Services

8. ACTAF Model
Analyze
all organizational aspects using
Business-Related Assessment
Instruments and Tools
Follow up Customize
after Service Delivery Organizational Practices and
using best development Training & Development
tools Solutions
Assess
after Training & Development
Train
delivery on Business Solutions

9. Our Values Model
Excellence

10. Organizational Consultation
& Solutions
1.0 Organizational Strategy
Enterprise Align Resources Strategy Mgt. Assistance in
Strategic Plan
Model for Strategy Approach BSC
2.0 Organizational Design
Organization Ethics & Job Analysis & Salary
Values System Job Evaluation
Structure JDs Structure
3.0 Human Resources System Design
Recruitment & Performance
HR Policy & Building HR Competency Compensation &
Selection Management HRMS Assessment
Procedures Functions Framework Benefits
System
4.0 Training & Development
Training Coaching & Assessment
PDP
Management Mentoring Center

11. Training Programs

12. Tamauzy’s Training
Objectives
We can help your employees to….
 Make the transition from being
“employees/managers" into "leaders“.
 Improve bottom line performance measures
Target performance like sales, service and satisfaction.
 Plan out and manage time and workloads
more effectively
 Delegate work in an empowering way.
 Improve communication and soft skills -
working with others to achieve results.
 Handle conflict in an appropriate manner.
Current performance
 Increase First Contact Resolution
 Improve capabilities

13. Training Programs
ACTAF Model Development Program
Young Leader Program
Business-led Competency-Based Management, Sales
& Marketing and specialized training programs
International Standards-Based Training
Executives Leadership Programs
Coaching and Mentoring & Personal profiling

14. Young Leader Program
Competency Pre-Assessment
targeting fresh graduates or newly joined managers.
Competency-Based Training Program
for boosting the fundamental managerial skills in 3 modules.
Improvement Validation
at the end of each module to provide brief feedback for further
development.

15. Management & HR
Training Programs
 Business Etiquettes  Performance Management
 Change Management System
 Category Management  Professional Writing Skills
 Coaching and Mentoring  Project Management
 Competency Based HRM Professionals (PMP)
 Compensation and Benefits  Setting SMART Objectives
 Continuous Improvement Techniques  Supply Chain Management
 Creative Problem Solving &  Strategic HR Management Role
Decision Making  Supervisory Skills
 Effective Communication Skills  Time Management
 Effective Meeting Skills  Team Building
 Job Design & Analysis  Talent Management
 Logistics Management  Total Quality Management
 Motivation & Empowerment Techniques  Train the Trainer
 Organizational Development  Training Needs Assessment

16. Marketing & Sales
Training Programs
 Advanced Sales Negotiation Skills
 Customer Relation Management
 Conducting Successful Meetings
 Effective Promotion and Advertisement Strategies
 Effective Sales Presentation
 Fundamentals of Sales management
 Key Accounts Management
 Regional Sales Management
 Retail Management
 Sales Force Management
 Strategic Sales Planning
 Strategic Marketing Plan
 Telesales – Achieving Sales Over the Telephone

17. Customer Service
Training Programs
 Customer Service Professionals
 Implementing and managing Customer Complaints System
 Winning Customer’s Loyalty
 Best Practices in Call Center
 Customer Service Communication Skills Training

18. Food Safety Training
Programs
 Basic Food Hygiene
 Intermediate Food Safety
 Food Safety and Understanding
 HACCP

19. Occupational Health &
Safety Training Programs
 Safety Management System
 Basic Fire Fighting
 Risk Assessment
 Manual Handling
 Office Safety
 Safety Induction
 Safety Audit
 Improving Safety Culture
 Evacuation Plan

20. 9/26/2011 Overview Presentation 20

21. Address
Tamauzy Training & Consulting Company
Salama Center,
Building B4, first floor
Prince Sultan Street
Tel: + 966 2 6165493 / 6165494
Fax: + 966 2 6166047
Website: www.tamauzy.com
E-mail: info@tamauzy.com
P.O. Box 126073 Jeddah 21352
Kingdom of Saudi Arabia