Tim’s Down Town Car Repair BusinessMemoTo: Tim SmithFrom: Sravanthi Nallandulacc: Robert HettingerDate:October 17, 2021Re: Proposal for reports on business case Hello Tim, Here is the proposal of reports which helps you in measuring business profits, managing supplies/suppliers, customers, bids, cost, and so forth. This proposal is made after analyzing your business case thoroughly and some of the best practices have been outlined. For a successful business, forms and reports are key ingredients to analyze financial status and performance. Designing forms and reports is a user-centered activity that typically follows a prototyping. User-centered design refers to a design approach that involves an understanding of the target audience, their tasks and goals, information needs, experience levels, and so on. Gaining an understanding of “who, what, when, where, and how” is a required first step in the creation of any form or report. A report is a business document that contains only predefined data; it is a passive document used solely for reading or viewing. It typically contains data from many unrelated records or transactions [1]. It may be printed to a computer file, a visual display screen, or some other medium such as microfilm. Often a report has rows and columns of data, but a report may be of any format. There are many types of business reports such as Scheduled Reports, Key-Indicator Reports, Exception Reports, Drill-Down Reports, and Ad-hoc Reports. A brief description of all the reports might give an overview which reports are apt for your business case. Scheduled Reports are the reports produced at predefined intervals—daily, weekly, or monthly—to support the routine informational needs of an organization. Key-Indicator Reports provide a summary of critical information on a recurring basis. Exception Reports highlight data that are out of the normal operating range. Drill-Down Reports provide details behind the summary values on a keyindicator or exception report. Ad-hoc Reports provides unplanned information requests in which information is gathered to support a non-routine decision [1]. As per business case, I will propose Key-Indicator and Drill-Down reports to measure all the criteria of your business. Key-Indicators provides a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most using trend graphs and tabular formats. The use of KPIs includes setting targets and tracking progress against that target. It helps in evaluating the organization’s progress in achieving its strategic objectives depicted in customer, financial, internal processes and organizational capacity perspectives. They provide a structured and timely mechanism to see progress towards this objective - without the distraction of tracking too much or the wrong things [3]. The Key-Indicator reports are of analytical based, operational based and strategic based. A static v ...

1. Tim’s Down Town Car Repair BusinessMemoTo:
Tim SmithFrom:
Sravanthi Nallandulacc:
Robert HettingerDate:October 17, 2021Re:
Proposal for reports on business case
Hello Tim,
Here is the proposal of reports which helps you in measuring
business profits, managing supplies/suppliers, customers, bids,
cost, and so forth. This proposal is made after analyzing your
business case thoroughly and some of the best practices have
been outlined.
For a successful business, forms and reports are key ingredients
to analyze financial status and performance. Designing forms
and reports is a user-centered activity that typically follows a
prototyping. User-centered design refers to a design approach
that involves an understanding of the target audience, their
tasks and goals, information needs, experience levels, and so
on. Gaining an understanding of “who, what, when, where, and
how” is a required first step in the creation of any form or
report. A report is a business document that contains only
predefined data; it is a passive document used solely for reading
or viewing. It typically contains data from many unrelated
records or transactions [1]. It may be printed to a computer file,
a visual display screen, or some other medium such as
microfilm. Often a report has rows and columns of data, but a
report may be of any format. There are many types of business

2. reports such as Scheduled Reports, Key-Indicator Reports,
Exception Reports, Drill-Down Reports, and Ad-hoc Reports. A
brief description of all the reports might give an overview
which reports are apt for your business case.
Scheduled Reports are the reports produced at predefined
intervals—daily, weekly, or monthly—to support the routine
informational needs of an organization. Key-Indicator Reports
provide a summary of critical information on a recurring basis.
Exception Reports highlight data that are out of the normal
operating range. Drill-Down Reports provide details behind the
summary values on a keyindicator or exception report. Ad-hoc
Reports provides unplanned information requests in which
information is gathered to support a non-routine decision [1].
As per business case, I will propose Key-Indicator and Drill-
Down reports to measure all the criteria of your business. Key-
Indicators provides a focus for strategic and operational
improvement, create an analytical basis for decision making and
help focus attention on what matters most using trend graphs
and tabular formats. The use of KPIs includes setting targets
and tracking progress against that target. It helps in evaluating
the organization’s progress in achieving its strategic objectives
depicted in customer, financial, internal processes and
organizational capacity perspectives. They provide a structured
and timely mechanism to see progress towards this objective -
without the distraction of tracking too much or the wrong things
[3]. The Key-Indicator reports are of analytical based,
operational based and strategic based. A static version of
analytical based report will typically show historical val ues,
while interactive reports allow users to investigate the data by
breaking down the individual metrics dynamically. Operational
Reports are focused predominantly on the day to day activities
to help make decisions or take action.
Drill-down reports are types of reports that give the user or

3. viewer the ability to access other layers of data granularity. In
other words, it is a report in a digital form or within an
application, and by clicking on certain elements or results you
can access data elements that detail how that result or analysis
was achieved. By jumping from one level to another you also
get more insight and can potentially notice flaws within the
analysis or find out in which ways it can be misleading [2].
These reports are extremely beneficial in saving costs and time
on performing analysis for the user. The main idea here is to
have data that can be easily understood by the end-user, this
way you ensure that the information analyzed is more accurate
and is important to define comprehendible data layers. There
are some parameters that can vary depending on the tool you are
using, and you might have to get specific tools depending on the
data you wish to analyze. But in general, the information will
have a hierarchy or levels in order to comply with principles of
drill-down reporting. The more you rely on drill-down
capability the better chances you have to maximize the value of
your sales report, user engagement metrics, or similar data.
Report view that truly transports gives you informatio n on
multiple levels, not just the end result.
Reports helps in highlighting information like notifying errors
in data entry or processing, provides warnings regarding
unusual data, draws attention to keywords, high-priority
messages. They can be highlighted using colors that help in
drawing attention to warnings, facilitate subtle discriminations
in complex displays, and emphasize the logical organization of
information. It provides consistency, organized data, clarity,
formatting, and flexibility of the business information.
While designing a report it is better to use light-weight
graphics, to establish forms and data-integrity rules, and to use
style-sheet based HTML. Lightweight graphics allows pages to
load quickly and helps users to reach their final location in the
site. Stylesheet-based HTML design allows the content of a web
page to remain separate from the way it is formatted. By

4. separating the content from its formatting information, it is
much easier to update the look and feel of the website and make
sure that all pages have a similar appearance.
References:
[1] Modern Systems Analysis and Design by Joseph S.
Valacich, Joey F. George 8th Edition
[2] Drill Down Reports Vs Drill through Reports | FineReport.
Retrieved October 17, 2021, from
https://www.finereport.com/en/product-functions/drill-down-
reports-and-drill-through-reports.html
[3] KPI Reports explained your complete guide (2021 Update).
Retrieved October 17, 2021, from
https://www.simplekpi.com/Blog/KPI-Reports-Explained-A-
complete-guide
1
3
Article Summary Rubric
Distinguished
Proficient
Developing
Needs Improvement
Points
Article
5
Article’s topic is relevant to the assignment, from a peer -

5. reviewed source, and falls within the last five years.
4
Article’s topic is relevant to the assignment and from a peer-
reviewed source, but falls outside of the last five years.
3
Article’s topic is not relevant to the assignment and/or falls
outside of the last five years, but is from a peer-reviewed
source.
2
Article’s topic is relevant to the assignment and falls within the
last five years, but is not from a peer-reviewed source.
/5
Summarization
10
Central theme is clearly and strongly stated, findings are
summarized effectively, and paper paraphrasing is appropriate.
8
Central theme is present, but not stated strongly or clearly,
findings are summarized, and paper is paraphrased adequately.
6
Central theme is difficult to discern, findings are inadequately
summarized, and paper is paraphrased poorly.
4
Central theme is not present, findings are poorly summarized,
and paper is paraphrased poorly.
/10
APA Formatting
5
APA formatting is accurate.

6. 4
APA formatting is accurate with 1-2 errors.
3
APA formatting is accurate with 2-3 errors.
2
APA formatting inaccurate with more than 3 errors.
/5
Organization and Formatting
5
Organization is clear and easy to follow. Spelling, grammar,
and punctuation are accurate. Double-spaced, typed, Times New
Roman, 12 pt. font.
4
Organization is clear and easy to follow. Two errors in spelling,
grammar, or punctuation. Double-spaced and typed.
3
Organization is not clear or easy to follow. 3-5 errors in
spelling, grammar, or punctuation. Typed.
2
Cannot follow easily. More than 5 errors in spelling, grammar,
or punctuation.
/5
Total /25
COURSE: Marital & Fam Rel
INSTRUCTIONS
Each student will explore topics related to couples using article
research. This assignment will
help students develop skills in article research using library
article database and advance
their ability to appropriately utilize an APA writing style (25
points). A rubric will be provided.

7. For this article summary assignment, you will locate a peer-
reviewed journal article related to
couple relationships. The peer-reviewed journal article must be
from 2010-present, but must be
within the last 5 years to earn full credit (see rubric).
(THIS IS THE ARTICLE THAT WILL BE USED FOR THIS
ASSIGMENT BELOW)
After selecting your article,
(https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1741-
3737.2010.00814.x) HERE IS THE ARTICLE….*****
write a one page paper (minimum, double-spaced, 12 point font,
Times New Roman) that summarizes the central theme and
findings of the article.
Because this
is a one-page paper, you are not allowed to use direct quotations
from the article. You are
expected to paraphrase the information and cite the author (s)
using APA citations.
The top of
your paper should contain the APA reference for your article.
This assignment will be submitted
through Canvas using Turnitin..
EXAMPLE
Killoran, I., Tymon, D. & Frempong,G. (2007). Disabilities and
inclusive practices within
Toronto preschools. International Journal of Inclusive
Education, 11(1), 81-95.
In this study Killoran, Tymon and Frempong (2007) interviewed
352 directors of licensed
preschools in the Toronto area. The questions were focused on
the inclusion of young children
with disabilities and the perception of the directors in regard to
how the children received

8. services. The challenges identified in this quantitative study
were divided into four main themes:
inclusion and refusal of children with disabilities,
accommodations, service models and
B e l l e v u e U n i v e r s i t y | 1
CIS 521 | 2 0 1 9
Down Town Car Repair Business Case
Introduction
Tim Smith owns a small car repair shop called Down Town Car
Repair. Tim does
small and large car repair jobs for individual customers only.
Tim doesn’t do
commercial work. Tim manages all his accounts using pen and
paper. Tim has
contracted you to automate his small business.
Assignment
You will incrementally build your proposal. Each week you
will deliver a small
part of the overall proposal and deliver the final proposal the
last week of class.
Business Case

9. Customers will call or drop in and ask Tim to bid on a repair. If
the repair is small,
such as an oil change, Tim will give them a fixed bid.
However, if the repair is
complex and needs some time for Tim to investigate the
problem, he charges a
fixed amount for the initial investigation and then provides a
bid on the work.
Either way, Tim creates a bid for all his work. Customers can
either accept the bid
or reject the bid. If the customer accepts the bid, then Tim
starts the work.
The bid contains the start date, estimated end date, estimated
materials,
estimated labor cost, and total estimated cost of the repairs.
Tim buys material and supplies from various suppliers. Tim has
an inventory of
common material, such as belts, oil, tiers, and so forth.
However, when a job
requires special material, such as engines or transmissions, Tim
orders these
special materials from various suppliers.
All of Tim’s suppliers allow him to make monthly payments on
the materials he

10. purchases. It is important that Tim understands what material
he is purchasing
for each supplier, the total amount due to each supplier, and the
monthly amount
due to each supplier.
Once Tim completes the work, Tim create a bill for the work
done. The bill
contains the same information as the bid, but the amounts are
adjusted based on
B e l l e v u e U n i v e r s i t y | 2
CIS 521 | 2 0 1 9
the work Tim has done. Tim will not charge over the bid
amount unless he calls
the customer and gets their approval.
If the total amount due is less than a certain dollar amount, the
customer has to
pay when they pick up their vehicle. If the amount due is over a
certain amount
Tim allows for monthly payments. However, each payment
needs to be 10% of

11. the outstanding amount due or a minimum of 100 dollars.
If a customer fails to make a payment for one month, he charges
a 10% late fee.
If the customer fails to make a payment for a second month, he
turns the account
over to a collection agency. The collection agency then tries to
collect payment.
If the collection agency fails to collect payment after three
months, Tim doesn’t
have to pay the collection agency. If the collection agents
collects partial
payment or full payment, the collection agency takes 30% of the
amount
collected.