SlideShare a Scribd company logo
1 of 10
A "CULTURAL GRID“
FOR FINDING COMMON
GROUND ACROSS CULTURES
ByBy Paul PedersenPaul Pedersen
Professor Emeritus Syracuse University,Professor Emeritus Syracuse University,
Visiting Professor, Department of PsychologyVisiting Professor, Department of Psychology
University of HawaiiUniversity of Hawaii
What is common ground for?
• Reframing conflict into a cultural frameworkReframing conflict into a cultural framework
allows two people to disagree without either oneallows two people to disagree without either one
being “wrong.”being “wrong.”
• Different behaviors might have the same meaningDifferent behaviors might have the same meaning
or intention.or intention.
• Same behaviors may have a different meaning orSame behaviors may have a different meaning or
intention.intention.
THE INTERPERSONAL
CULTURAL GRID
WHAT WAS DONE?WHAT WAS DONE?
WHY WAS IT
DONE?
POSITIVE
ACTION
NEGATIVE
ACTION
POSITIVE
INVENTION
NEGATIVE
INTENTION
SEPARATING INTENTIONS
FROM BEHAVIORS
• Same positive intention and same behaviorSame positive intention and same behavior
(HARMONY)(HARMONY)
• Same positive intention and different behaviorSame positive intention and different behavior
(CULTURAL CONFLICT)(CULTURAL CONFLICT)
• Different intention but same behaviorDifferent intention but same behavior
(PERSONAL CONFLICT)(PERSONAL CONFLICT)
• Different intention and different behaviorDifferent intention and different behavior
(WAR)(WAR)
HOW CULTURALLY DIFFERENT
BEHAVIORS CREATE CONFLICT
• If people behave differently you might assumeIf people behave differently you might assume
their intentions are also different.their intentions are also different.
• Eventually different behaviors will probably resultEventually different behaviors will probably result
in conflict.in conflict.
• One or the other person will be forced to changeOne or the other person will be forced to change
their behavior and “lose.”their behavior and “lose.”
• The “loser” will pretend for awhile but eventuallyThe “loser” will pretend for awhile but eventually
will declare war.will declare war.
HOW CULTURALLY SIMILAR
INTENTIONS MANAGE CONFLICT
• Find out why the other person is behavingFind out why the other person is behaving
differently.differently.
• Discover which shared intentions are matched toDiscover which shared intentions are matched to
different behaviors.different behaviors.
• Learn to interpret one another’s behavior in theirLearn to interpret one another’s behavior in their
cultural context.cultural context.
• Learn how to express the same intention throughLearn how to express the same intention through
different behaviors.different behaviors.
EXAMPLES OF FINDING COMMON
GROUND
• Your best friend may be quite different fromYour best friend may be quite different from
yourself.yourself.
• Hiring someone on the recommendation of aHiring someone on the recommendation of a
trusted friendtrusted friend
• Federal marshal on an airplane emphasizingFederal marshal on an airplane emphasizing
“safety”“safety”
• The Oslo Accord emphasizing “the children”The Oslo Accord emphasizing “the children”
DOUBLE LOOP THINKING
1.1. Select a partner.Select a partner.
2.2. You will argue for and your partnerYou will argue for and your partner
against a viewpoint for 2-3 minutes.against a viewpoint for 2-3 minutes.
3.3. You will change sides and continue theYou will change sides and continue the
argument for 2-3 minutes.argument for 2-3 minutes.
4.4. You and your partner will discuss howYou and your partner will discuss how
well you were able to take eachwell you were able to take each
perspective.perspective.
CONCLUSION
• Understand the other person from theirUnderstand the other person from their
perspective.perspective.
• First focus on building a common groundFirst focus on building a common ground
foundation.foundation.
• Later focus on changing behaviors.Later focus on changing behaviors.
CONCLUSION
• Understand the other person from theirUnderstand the other person from their
perspective.perspective.
• First focus on building a common groundFirst focus on building a common ground
foundation.foundation.
• Later focus on changing behaviors.Later focus on changing behaviors.

More Related Content

What's hot

El Fili Kabanata 7 si simoun
El Fili Kabanata 7 si simounEl Fili Kabanata 7 si simoun
El Fili Kabanata 7 si simounHularjervis
 
Article 3 Section 13
Article 3 Section 13Article 3 Section 13
Article 3 Section 13Yuna Lesca
 
Modyul 1 paksa 2 sesyon 3
Modyul 1 paksa 2 sesyon 3Modyul 1 paksa 2 sesyon 3
Modyul 1 paksa 2 sesyon 3Dhon Reyes
 
Good recap and rule utilitarianism
Good recap and rule utilitarianismGood recap and rule utilitarianism
Good recap and rule utilitarianismt0nywilliams
 
L6 questions of morality
L6 questions of moralityL6 questions of morality
L6 questions of moralityArnel Rivera
 
Writers from region 1 and their contributions in the development of literature
Writers from region 1 and their contributions in the development of literatureWriters from region 1 and their contributions in the development of literature
Writers from region 1 and their contributions in the development of literaturePrincessCuison1
 
Kailangan ba ng Sikolohiyang Pilipino ng Sarili nitong Kasaysayan
Kailangan ba ng Sikolohiyang Pilipino ng Sarili nitong KasaysayanKailangan ba ng Sikolohiyang Pilipino ng Sarili nitong Kasaysayan
Kailangan ba ng Sikolohiyang Pilipino ng Sarili nitong KasaysayanAgnesRizalTechnological
 
kabanata 10 noli me tangere ppt show Alvarez
kabanata 10 noli me tangere ppt show Alvarezkabanata 10 noli me tangere ppt show Alvarez
kabanata 10 noli me tangere ppt show AlvarezGanimid Alvarez
 
Rebyung pampelikula at pantelebisyon
Rebyung pampelikula at pantelebisyonRebyung pampelikula at pantelebisyon
Rebyung pampelikula at pantelebisyonLermaPendon
 
Actions! How to Draft a Pleading and Legal Forms for the Philippines.
Actions! How to Draft a Pleading and Legal Forms for the Philippines.Actions! How to Draft a Pleading and Legal Forms for the Philippines.
Actions! How to Draft a Pleading and Legal Forms for the Philippines.eve0wise88
 
Filipino sa Piling Larang akademik
Filipino sa Piling Larang akademikFilipino sa Piling Larang akademik
Filipino sa Piling Larang akademikAiram Viñas
 
El Filibusterismo Kabanata 7-10 (Grade10
El Filibusterismo Kabanata 7-10 (Grade10El Filibusterismo Kabanata 7-10 (Grade10
El Filibusterismo Kabanata 7-10 (Grade10cathyrinebuhisan2
 

What's hot (20)

El Fili Kabanata 7 si simoun
El Fili Kabanata 7 si simounEl Fili Kabanata 7 si simoun
El Fili Kabanata 7 si simoun
 
Article 3 Section 13
Article 3 Section 13Article 3 Section 13
Article 3 Section 13
 
Modyul 1 paksa 2 sesyon 3
Modyul 1 paksa 2 sesyon 3Modyul 1 paksa 2 sesyon 3
Modyul 1 paksa 2 sesyon 3
 
5.2 Venn Diagrams
5.2   Venn Diagrams5.2   Venn Diagrams
5.2 Venn Diagrams
 
Panunuring Pampanitikan
Panunuring Pampanitikan Panunuring Pampanitikan
Panunuring Pampanitikan
 
Good recap and rule utilitarianism
Good recap and rule utilitarianismGood recap and rule utilitarianism
Good recap and rule utilitarianism
 
ADJ 201-63 Criminology Lesson 1
ADJ 201-63 Criminology Lesson 1ADJ 201-63 Criminology Lesson 1
ADJ 201-63 Criminology Lesson 1
 
L6 questions of morality
L6 questions of moralityL6 questions of morality
L6 questions of morality
 
Posisyong papel
Posisyong papelPosisyong papel
Posisyong papel
 
Writers from region 1 and their contributions in the development of literature
Writers from region 1 and their contributions in the development of literatureWriters from region 1 and their contributions in the development of literature
Writers from region 1 and their contributions in the development of literature
 
Kailangan ba ng Sikolohiyang Pilipino ng Sarili nitong Kasaysayan
Kailangan ba ng Sikolohiyang Pilipino ng Sarili nitong KasaysayanKailangan ba ng Sikolohiyang Pilipino ng Sarili nitong Kasaysayan
Kailangan ba ng Sikolohiyang Pilipino ng Sarili nitong Kasaysayan
 
kabanata 10 noli me tangere ppt show Alvarez
kabanata 10 noli me tangere ppt show Alvarezkabanata 10 noli me tangere ppt show Alvarez
kabanata 10 noli me tangere ppt show Alvarez
 
Panitikan sa panahon ng amerikano
Panitikan sa panahon ng amerikanoPanitikan sa panahon ng amerikano
Panitikan sa panahon ng amerikano
 
Walang sugat
Walang sugatWalang sugat
Walang sugat
 
Rebyung pampelikula at pantelebisyon
Rebyung pampelikula at pantelebisyonRebyung pampelikula at pantelebisyon
Rebyung pampelikula at pantelebisyon
 
Actions! How to Draft a Pleading and Legal Forms for the Philippines.
Actions! How to Draft a Pleading and Legal Forms for the Philippines.Actions! How to Draft a Pleading and Legal Forms for the Philippines.
Actions! How to Draft a Pleading and Legal Forms for the Philippines.
 
Filipino sa Piling Larang akademik
Filipino sa Piling Larang akademikFilipino sa Piling Larang akademik
Filipino sa Piling Larang akademik
 
El Filibusterismo Kabanata 7-10 (Grade10
El Filibusterismo Kabanata 7-10 (Grade10El Filibusterismo Kabanata 7-10 (Grade10
El Filibusterismo Kabanata 7-10 (Grade10
 
Panitikan
PanitikanPanitikan
Panitikan
 
Pagsulat ng Bionote
Pagsulat ng BionotePagsulat ng Bionote
Pagsulat ng Bionote
 

Viewers also liked

Du groupe criminel domestique a l_OCT_VF
Du groupe criminel domestique a l_OCT_VFDu groupe criminel domestique a l_OCT_VF
Du groupe criminel domestique a l_OCT_VFHobivola A. RABEARIVELO
 
Game design journeys in primary schools
Game design journeys in primary schoolsGame design journeys in primary schools
Game design journeys in primary schoolsGabriella Dodero
 
Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne
Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne
Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne Global NCAP
 
eZ Publish 5, Re architecture, pitfalls and opportunities
eZ Publish 5, Re architecture, pitfalls and opportunitieseZ Publish 5, Re architecture, pitfalls and opportunities
eZ Publish 5, Re architecture, pitfalls and opportunitiesAndré Rømcke
 
1 middle english history - literature
1  middle english history - literature1  middle english history - literature
1 middle english history - literatureElif Güllübudak
 
Cas - Orpi - Promopress
Cas - Orpi - PromopressCas - Orpi - Promopress
Cas - Orpi - PromopressPromopress
 
Cesium : Virtueller 3D Globus im Web
Cesium : Virtueller 3D Globus im WebCesium : Virtueller 3D Globus im Web
Cesium : Virtueller 3D Globus im WebCamptocamp
 
ChangeatCheckout_FinalReport
ChangeatCheckout_FinalReportChangeatCheckout_FinalReport
ChangeatCheckout_FinalReportBrittany Hill
 
Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"
Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"
Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"Fwdays
 

Viewers also liked (15)

Qu'est-ce que la non-violence ?
Qu'est-ce que la non-violence ? Qu'est-ce que la non-violence ?
Qu'est-ce que la non-violence ?
 
Du groupe criminel domestique a l_OCT_VF
Du groupe criminel domestique a l_OCT_VFDu groupe criminel domestique a l_OCT_VF
Du groupe criminel domestique a l_OCT_VF
 
Monografia
MonografiaMonografia
Monografia
 
Assignment 31
Assignment 31Assignment 31
Assignment 31
 
Game design journeys in primary schools
Game design journeys in primary schoolsGame design journeys in primary schools
Game design journeys in primary schools
 
Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne
Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne
Anders Lie speaks at Global NCAP Annual Forum 2014 Melbourne
 
eZ Publish 5, Re architecture, pitfalls and opportunities
eZ Publish 5, Re architecture, pitfalls and opportunitieseZ Publish 5, Re architecture, pitfalls and opportunities
eZ Publish 5, Re architecture, pitfalls and opportunities
 
1 middle english history - literature
1  middle english history - literature1  middle english history - literature
1 middle english history - literature
 
Cas - Orpi - Promopress
Cas - Orpi - PromopressCas - Orpi - Promopress
Cas - Orpi - Promopress
 
mapa
mapamapa
mapa
 
Cesium : Virtueller 3D Globus im Web
Cesium : Virtueller 3D Globus im WebCesium : Virtueller 3D Globus im Web
Cesium : Virtueller 3D Globus im Web
 
ChangeatCheckout_FinalReport
ChangeatCheckout_FinalReportChangeatCheckout_FinalReport
ChangeatCheckout_FinalReport
 
Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"
Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"
Алексей Петров "PHP at Scale: Knowing enough to be dangerous!"
 
Bernard tschumi
Bernard tschumiBernard tschumi
Bernard tschumi
 
Top seo tactics
Top seo tacticsTop seo tactics
Top seo tactics
 

Similar to Cultural Grid

Interviews with Equallyokedtarians - Liberal Arts and Humanities
Interviews with Equallyokedtarians - Liberal Arts and HumanitiesInterviews with Equallyokedtarians - Liberal Arts and Humanities
Interviews with Equallyokedtarians - Liberal Arts and HumanitiesCWrightMills
 
Interviews - Equallyokedtarians - The Liberal Arts and Humanities
Interviews - Equallyokedtarians - The Liberal Arts and HumanitiesInterviews - Equallyokedtarians - The Liberal Arts and Humanities
Interviews - Equallyokedtarians - The Liberal Arts and HumanitiesGodfreyBaguma2015
 
Social Psychology Field Interviews - Equallyokedtarians - Liberal arts and H...
Social Psychology Field Interviews  - Equallyokedtarians - Liberal arts and H...Social Psychology Field Interviews  - Equallyokedtarians - Liberal arts and H...
Social Psychology Field Interviews - Equallyokedtarians - Liberal arts and H...AlbionSmall1892
 
What did you say? Intercultural expectations, misunderstandings, and communic...
What did you say? Intercultural expectations, misunderstandings, and communic...What did you say? Intercultural expectations, misunderstandings, and communic...
What did you say? Intercultural expectations, misunderstandings, and communic...Frederick Zarndt
 
Equally yoked - Relationships - Love - Soulmate - Liberal Arts
Equally yoked -  Relationships - Love - Soulmate - Liberal ArtsEqually yoked -  Relationships - Love - Soulmate - Liberal Arts
Equally yoked - Relationships - Love - Soulmate - Liberal ArtsGoodloeBell1874
 
A Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal ArtsA Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal ArtsGStanleyHall1892
 
Basic Relationships - Social Psychology 222
Basic Relationships - Social Psychology 222Basic Relationships - Social Psychology 222
Basic Relationships - Social Psychology 222HumanitiesPr0fess0r
 
A Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal ArtsA Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal ArtsGeorgeBChisholm1971
 
03culture
03culture03culture
03cultureIrina K
 
Introduction to the Equally Yoked Coupleship - Liberal Arts & Humanities
Introduction to the Equally Yoked Coupleship - Liberal Arts & HumanitiesIntroduction to the Equally Yoked Coupleship - Liberal Arts & Humanities
Introduction to the Equally Yoked Coupleship - Liberal Arts & HumanitiesEve Of Eden
 
Consumer behavior week5_socialprocessses
Consumer behavior week5_socialprocesssesConsumer behavior week5_socialprocessses
Consumer behavior week5_socialprocesssesEthan Chazin MBA
 
Cross culture communication 2
Cross culture communication 2Cross culture communication 2
Cross culture communication 2hedleymfb
 
Ethics in research -- P. Ilsley
Ethics in research -- P. IlsleyEthics in research -- P. Ilsley
Ethics in research -- P. IlsleypGRADS
 
TROMPENAARS DIMENSION : The Seven Dimensions of Culture
TROMPENAARS DIMENSION : The Seven Dimensions of Culture TROMPENAARS DIMENSION : The Seven Dimensions of Culture
TROMPENAARS DIMENSION : The Seven Dimensions of Culture Muhammad Syukhri Shafee
 
SocPsy404 - Webinar - Liberal Arts and Humanities
SocPsy404 - Webinar - Liberal Arts and HumanitiesSocPsy404 - Webinar - Liberal Arts and Humanities
SocPsy404 - Webinar - Liberal Arts and HumanitiesYaleCollege1718
 

Similar to Cultural Grid (20)

Social interaction
Social interactionSocial interaction
Social interaction
 
Ipr1.pp tlecture conway
Ipr1.pp tlecture conwayIpr1.pp tlecture conway
Ipr1.pp tlecture conway
 
Interviews with Equallyokedtarians - Liberal Arts and Humanities
Interviews with Equallyokedtarians - Liberal Arts and HumanitiesInterviews with Equallyokedtarians - Liberal Arts and Humanities
Interviews with Equallyokedtarians - Liberal Arts and Humanities
 
Interviews - Equallyokedtarians - The Liberal Arts and Humanities
Interviews - Equallyokedtarians - The Liberal Arts and HumanitiesInterviews - Equallyokedtarians - The Liberal Arts and Humanities
Interviews - Equallyokedtarians - The Liberal Arts and Humanities
 
Social Psychology Field Interviews - Equallyokedtarians - Liberal arts and H...
Social Psychology Field Interviews  - Equallyokedtarians - Liberal arts and H...Social Psychology Field Interviews  - Equallyokedtarians - Liberal arts and H...
Social Psychology Field Interviews - Equallyokedtarians - Liberal arts and H...
 
What did you say? Intercultural expectations, misunderstandings, and communic...
What did you say? Intercultural expectations, misunderstandings, and communic...What did you say? Intercultural expectations, misunderstandings, and communic...
What did you say? Intercultural expectations, misunderstandings, and communic...
 
Equally yoked - Relationships - Love - Soulmate - Liberal Arts
Equally yoked -  Relationships - Love - Soulmate - Liberal ArtsEqually yoked -  Relationships - Love - Soulmate - Liberal Arts
Equally yoked - Relationships - Love - Soulmate - Liberal Arts
 
Social.psy
Social.psySocial.psy
Social.psy
 
A Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal ArtsA Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal Arts
 
Basic Relationships - Social Psychology 222
Basic Relationships - Social Psychology 222Basic Relationships - Social Psychology 222
Basic Relationships - Social Psychology 222
 
A Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal ArtsA Social Psychology Research Project - Equallyokedtarians - Liberal Arts
A Social Psychology Research Project - Equallyokedtarians - Liberal Arts
 
03culture
03culture03culture
03culture
 
Introduction to the Equally Yoked Coupleship - Liberal Arts & Humanities
Introduction to the Equally Yoked Coupleship - Liberal Arts & HumanitiesIntroduction to the Equally Yoked Coupleship - Liberal Arts & Humanities
Introduction to the Equally Yoked Coupleship - Liberal Arts & Humanities
 
Consumer behavior week5_socialprocessses
Consumer behavior week5_socialprocesssesConsumer behavior week5_socialprocessses
Consumer behavior week5_socialprocessses
 
Cross culture communication 2
Cross culture communication 2Cross culture communication 2
Cross culture communication 2
 
Attitude and prejudice
Attitude and prejudiceAttitude and prejudice
Attitude and prejudice
 
Ethics in research -- P. Ilsley
Ethics in research -- P. IlsleyEthics in research -- P. Ilsley
Ethics in research -- P. Ilsley
 
TROMPENAARS DIMENSION : The Seven Dimensions of Culture
TROMPENAARS DIMENSION : The Seven Dimensions of Culture TROMPENAARS DIMENSION : The Seven Dimensions of Culture
TROMPENAARS DIMENSION : The Seven Dimensions of Culture
 
SocPsy404 - Webinar
SocPsy404 - WebinarSocPsy404 - Webinar
SocPsy404 - Webinar
 
SocPsy404 - Webinar - Liberal Arts and Humanities
SocPsy404 - Webinar - Liberal Arts and HumanitiesSocPsy404 - Webinar - Liberal Arts and Humanities
SocPsy404 - Webinar - Liberal Arts and Humanities
 

More from Taichi13

110 Multicultural Learning
110 Multicultural Learning110 Multicultural Learning
110 Multicultural LearningTaichi13
 
Culture Shock
Culture ShockCulture Shock
Culture ShockTaichi13
 
Collecting Critical Incidents
Collecting Critical IncidentsCollecting Critical Incidents
Collecting Critical IncidentsTaichi13
 
Multicultural Competence
Multicultural CompetenceMulticultural Competence
Multicultural CompetenceTaichi13
 
Ice world congress - 2008
Ice world congress - 2008Ice world congress - 2008
Ice world congress - 2008Taichi13
 
Inclusive_Cultural_Empathy 2009
Inclusive_Cultural_Empathy 2009Inclusive_Cultural_Empathy 2009
Inclusive_Cultural_Empathy 2009Taichi13
 

More from Taichi13 (6)

110 Multicultural Learning
110 Multicultural Learning110 Multicultural Learning
110 Multicultural Learning
 
Culture Shock
Culture ShockCulture Shock
Culture Shock
 
Collecting Critical Incidents
Collecting Critical IncidentsCollecting Critical Incidents
Collecting Critical Incidents
 
Multicultural Competence
Multicultural CompetenceMulticultural Competence
Multicultural Competence
 
Ice world congress - 2008
Ice world congress - 2008Ice world congress - 2008
Ice world congress - 2008
 
Inclusive_Cultural_Empathy 2009
Inclusive_Cultural_Empathy 2009Inclusive_Cultural_Empathy 2009
Inclusive_Cultural_Empathy 2009
 

Cultural Grid

  • 1. A "CULTURAL GRID“ FOR FINDING COMMON GROUND ACROSS CULTURES ByBy Paul PedersenPaul Pedersen Professor Emeritus Syracuse University,Professor Emeritus Syracuse University, Visiting Professor, Department of PsychologyVisiting Professor, Department of Psychology University of HawaiiUniversity of Hawaii
  • 2. What is common ground for? • Reframing conflict into a cultural frameworkReframing conflict into a cultural framework allows two people to disagree without either oneallows two people to disagree without either one being “wrong.”being “wrong.” • Different behaviors might have the same meaningDifferent behaviors might have the same meaning or intention.or intention. • Same behaviors may have a different meaning orSame behaviors may have a different meaning or intention.intention.
  • 3. THE INTERPERSONAL CULTURAL GRID WHAT WAS DONE?WHAT WAS DONE? WHY WAS IT DONE? POSITIVE ACTION NEGATIVE ACTION POSITIVE INVENTION NEGATIVE INTENTION
  • 4. SEPARATING INTENTIONS FROM BEHAVIORS • Same positive intention and same behaviorSame positive intention and same behavior (HARMONY)(HARMONY) • Same positive intention and different behaviorSame positive intention and different behavior (CULTURAL CONFLICT)(CULTURAL CONFLICT) • Different intention but same behaviorDifferent intention but same behavior (PERSONAL CONFLICT)(PERSONAL CONFLICT) • Different intention and different behaviorDifferent intention and different behavior (WAR)(WAR)
  • 5. HOW CULTURALLY DIFFERENT BEHAVIORS CREATE CONFLICT • If people behave differently you might assumeIf people behave differently you might assume their intentions are also different.their intentions are also different. • Eventually different behaviors will probably resultEventually different behaviors will probably result in conflict.in conflict. • One or the other person will be forced to changeOne or the other person will be forced to change their behavior and “lose.”their behavior and “lose.” • The “loser” will pretend for awhile but eventuallyThe “loser” will pretend for awhile but eventually will declare war.will declare war.
  • 6. HOW CULTURALLY SIMILAR INTENTIONS MANAGE CONFLICT • Find out why the other person is behavingFind out why the other person is behaving differently.differently. • Discover which shared intentions are matched toDiscover which shared intentions are matched to different behaviors.different behaviors. • Learn to interpret one another’s behavior in theirLearn to interpret one another’s behavior in their cultural context.cultural context. • Learn how to express the same intention throughLearn how to express the same intention through different behaviors.different behaviors.
  • 7. EXAMPLES OF FINDING COMMON GROUND • Your best friend may be quite different fromYour best friend may be quite different from yourself.yourself. • Hiring someone on the recommendation of aHiring someone on the recommendation of a trusted friendtrusted friend • Federal marshal on an airplane emphasizingFederal marshal on an airplane emphasizing “safety”“safety” • The Oslo Accord emphasizing “the children”The Oslo Accord emphasizing “the children”
  • 8. DOUBLE LOOP THINKING 1.1. Select a partner.Select a partner. 2.2. You will argue for and your partnerYou will argue for and your partner against a viewpoint for 2-3 minutes.against a viewpoint for 2-3 minutes. 3.3. You will change sides and continue theYou will change sides and continue the argument for 2-3 minutes.argument for 2-3 minutes. 4.4. You and your partner will discuss howYou and your partner will discuss how well you were able to take eachwell you were able to take each perspective.perspective.
  • 9. CONCLUSION • Understand the other person from theirUnderstand the other person from their perspective.perspective. • First focus on building a common groundFirst focus on building a common ground foundation.foundation. • Later focus on changing behaviors.Later focus on changing behaviors.
  • 10. CONCLUSION • Understand the other person from theirUnderstand the other person from their perspective.perspective. • First focus on building a common groundFirst focus on building a common ground foundation.foundation. • Later focus on changing behaviors.Later focus on changing behaviors.