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S H A H R I N S A A D
ADDRESS:
152, Taman Universiti
Lorong 5. Sintok, 06010
Kedah Malaysia
CONTACTS:
+6 012 476-4586 (mobile)
sshahrin@uum.edu.my
EDUCATION
2009-2015
(Part-time)
PhD in Human Resource Management
Universiti Utara Malaysia
1999-2001 Master of Business Administration
Shiga University, Japan
1998-1999 Japanese Language Preparation
MARA Education Foundation College, Malaysia
Asian Youth Fellowship Award, Japan (1999)
Quality Day Committee Chairperson (1998)
1995-1997 BSc. Hospitality Sales and Meeting Management
Johnson & Wales University, RI, USA
Dean’s List (1997)
T.F Green State Airport RI USA Opening Ceremony Committee (1996)
Orientation Week Facilitator (1995)
1992-1994 Diploma in Hotel Management
MARA University of Technology, Malaysia
Dean’s List (1994)
MLVK Golden Hand Award, Malaysia (1994)
EXPERIENCE
July 2009 – present Universiti Utara Malaysia Kedah, Malaysia
College of Business Lecturer
• Taught Principles of Marketing, Marketing Management, , Principles of Management, Personal Selling, International Business ,Consumer Behaviour,
Human Resource Management
Jan 2007 Intel Technology Sdn Bhd Penang, Malaysia
Business Group Senior Human Resource Consultant
• Responsible in Handling Employee Issues for both Penang 7 (NCO7) and Kulim 1 and Kulim 2 (KMO) Manufacturing
• Strategizing NCO7 Organization Capability
• Training and Coaching Supervisors and Managers
• Influencing and Assisting managers on solving employees issues
• Develop and plan the NCO7 manpower
July 2005 to October 2005 Tun Abdul Razak University of Technology Kelana Jaya, Selangor, Malaysia
Faculty of Business Management Lecturer (Part-Time)
• Taught Business Management.
December 2002 to March 2004 MARA University of Technology Arau, Perlis, Malaysia
Faculty of Business Administration Lecturer
• Taught Principles of Marketing, Introduction of Marketing, Marketing of Financial Services, Principles of Management, Personal Selling, and
International Business.
Services:
Bachelor of Marketing Program Secretary, 2003
Seventh IMT-GT Varsity Carnival Program Committee, 2003
Personal Selling Program Head, 2002
Board of Academic Faculty Member, 2002
Hospitality and Tourism International Conference Committee, 2002
July 2001 to November 2002 MARA University of Technology Segamat, Johor, Malaysia
Faculty of Business Administration Lecturer
• Taught Principles of Marketing, Introduction of Marketing, Marketing of Financial Services, Principles of Management, Personal Selling, and
International Business.
Services:
4th
UiTM Segamat Academic Conference Committee, 2003
Curriculum Review Committee Secretary, 2001
Student Development Manager, 2001
August 1997 to March 1998 Penang Mutiara Beach Resort Penang, Malaysia
Sales Manager
• Planned and facilitated government’s functions at the hotel.
SPEECH & TRAINING DELIVERED
Dec 2014 IMReady
Freshie of UUM
Counselling Center, Student Affairs
Universiti Utara Malaysia, Malaysia
March 2012 Leadership Skill
Sophomore and Final Year Students of UUM
Counselling Center, Student Affairs
Universiti Utara Malaysia, Malaysia
Dec 2011 Graduate Character Building, Module I and II
Sophomore students of UUM
School of Computing Auditorium
Universiti Utara Malaysia, Malaysia
Dec 2011 Self Image
Senior Year of MAS Residential Hall, UUM
MAS Residential Hall
Universiti Utara Malaysia, Malaysia
Nov 2011 Career Talk – the MNC expectations
Senior Year of MAS Residential Hall, UUM
MAS Residential Hall
Universiti Utara Malaysia, Malaysia
July 2010 A step to University
Students of SEMSIRA (high school), Perlis
Yayasan Al-Bukhary Residential Hall
Universiti Utara Malaysia, Malaysia
June 2009 Coaching and Mentoring Skills
(Dewan Bandaraya Kuala Lumpur (DBKL) Asst. Directors
Seminar Hall
Menara 2 DBKL Kuala Lumpur, Malaysia
December 2008 Key Performance Indicator
(For Labuan Hospital’s staff)
Hospital Labuan, Labuan, Malaysia
December 2008 Social Ethics at Dining Table
(For NAHRIM’s junior executive)
Seri Malaysia
Seri Malaysia Resort, Port Dickson,, Malaysia
December 2008 Transition Change Management
(For Vietnamese Junior Engineer in Intel Malaysia)
PG MPH
Intel, Penang, Malaysia
November 2007 Performance Management
(For NCO7 Manager’s and Supervisors)
NC07 Hall
PG7 Intel,, Penang, Malaysia
November 2007 Supervisory Skills Training
(For NCO7 Managers and supervisors)
NCO7 Hall
PG7 Intel, Penang, Malaysia
February 2007 Performance Management
(For NCO7 Managers and supervisors)
NCO7 Hall
PG7 Intel, Penang, Malaysia
October 2007 Social Ethics at Dining Table (Nur Bestari Program)
(For the Malaysian Women’s Organization)
Ministry of Federal & Women’s Development
Padang Sanai, Kedah, Malaysia
September 2007 Social Ethics at Dining Table
(For the Malaysian Women’s Organization)
Ministry of Federal & Women’s Development
Guar Chempedak, Kedah, Malaysia
August 2007 Social Ethics at Dining Table
(For the Malaysian Women’s Organization)
Ministry of Federal & Women’s Development
Sungai Petani, Kedah, Malaysia
July 2006 Sales and Personal Selling
(For Perhentian Island, Merang & Cherating Chains’ Managers)
Suria Resorts
Cherating, Pahang, Malaysia
January 2006 Supervisory Skills Training
(For Kuala Lumpur, Penang & Port Dickson Chains’ Managers)
Ancasa Hotels and Resorts
Jerejak Spa & Resorts, Penang, Malaysia
August 2005 Supervisory Skills Training
(For Kuala Lumpur, Penang & Port Dickson Chains’ Managers)
Ancasa Hotels and Resorts
Kuala Lumpur, Malaysia
July 2005 PROTAKWA Student Motivational Talk
(For university students)
MARA University of Technology
Segamat, Johor, Malaysia
October 2004 Fundamental of Business for Small and Medium Enterprise Division
(For Small and Medium Enterprise Owners and Managers)
Kedah Economic Development Corporation
Alor Star, Kedah, Malaysia
August 2004 Fundamental of Marketing
(For Small and Medium Enterprise Owners and Managers)
Kedah Economic Development Corporation
Sungai Petani, Kedah, Malaysia
July 2004 Strategy of Internal Marketing
(For Small and Medium Enterprise Owners and Managers)
Kedah Economic Development Corporation
Sungai Petani, Kedah, Malaysia
June 2004 Fundamental of Customer Relationship
(For Small and Medium Enterprise Owners and Managers)
Kedah Economic Development Corporation
Sungai Petani, Kedah, Malaysia
May 2004 Basic Budgeting for the Small and Medium Enterprise
(For Small and Medium Enterprise Owners and Managers)
Kedah Economic Development Corporation
Sungai Petani, Kedah, Malaysia
December 2001 Academic Excellence Program
(For university students)
MARA University of Technology
Malaysia
COURSES & CONFERENCES
Seventh Biennial Conference on Tourism in Asia 2006
Tourism, Hospitality & Food Industry in Asia: Development, Marketing & Sustainability
Jeonju, Korea
Fourth Tourism Educators Association of Malaysia Conference 2006 Petaling Jaya, Malaysia
FBA Asian Business Conference 2005
Business Practices in Digital Era
Malaya University, Kuala Lumpur, Malaysia
Volunteers Orientation Program Petrosains, Kuala Lumpur, Malaysia
Research Methodology Course Malaysia Science University, Penang, Malaysia
Personality Type
A Tool for Understanding Yourself and Others
MARA University of Technology, Kuala Lumpur, Malaysia
Basic Counseling Course MARA University of Technology, Kuala Lumpur, Malaysia
Speaking Skill and Event Management Course MARA University of Technology, Kuala Lumpur, Malaysia
ISO 9000 Course MARA University of Technology, Kuala Lumpur, Malaysia
Testing and Evaluation Course MARA University of Technology, Kuala Lumpur, Malaysia
Academic Conference MARA University of Technology, Segamat, Johor, Malaysia
Hospital and Tourism International Conference MARA University of Technology, Shah Alam, Malaysia
MANUALS, MODULES, PAPERS & PRESENTATION
2013 Barriers to Implementation of Reverse Logistics Practices among E&E Manufacturing Firms
International Journal of Management Science
Vol. 3(4), 21-31
2012 Integrated Business Strategy and Its Constructs: A pilot study at hotels in Malaysia
Journal Of Global Management
Vol. 3(1) 34-42 ICID: 1022966
2010 Integrated Business Strategy and Its Relationship with Hotel Performance
ICTOM Proceeding, 2010
Langkawi, Malaysia
2010 Integrated Strategy and Its Relationship with Hotel Performance
The 5th
National Human Resource Management Conference 2010 Proceeding
Trengganu, Malaysia
2006 Enhancing Human Capital Performance through Internal Market Orientation
TEAM Journals of Hotel and Tourism
Kuala Lumpur, Malaysia
2006 Quality Management Practices in Hotel and Lodging Organizations
The 7th
Biennial Conference on Tourism in Asia “Tourism, Hospitality & Foodservice Industry in Asia: Development, Marketing & Sustaining
Jeonju, Korea
2001 The Marketing strategy and Policy in Floriculture Business: Malaysian Perspective
Proceeding in Shiga University Journal
Shiga University, Japan
Professional Affiliation: Tourism Educators Association of Malaysia (TEAM)
Computer Applications: Extensive use of MS-Office
Statistical Application: Extensive use of SPSS (Statistical Package of Social Sciences)
Interest: Internal Marketing, Internal Marketing Orientation, Hospitality Marketing, Human Resource Management,
Business Strategy, Organizational Performance, Business Development, Social Etiquette, Social Protocol,
Public Speaking, Negotiation Skill, Customer Service, Team Building

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resume ein 2015

  • 1. S H A H R I N S A A D ADDRESS: 152, Taman Universiti Lorong 5. Sintok, 06010 Kedah Malaysia CONTACTS: +6 012 476-4586 (mobile) sshahrin@uum.edu.my EDUCATION 2009-2015 (Part-time) PhD in Human Resource Management Universiti Utara Malaysia 1999-2001 Master of Business Administration Shiga University, Japan 1998-1999 Japanese Language Preparation MARA Education Foundation College, Malaysia Asian Youth Fellowship Award, Japan (1999) Quality Day Committee Chairperson (1998) 1995-1997 BSc. Hospitality Sales and Meeting Management Johnson & Wales University, RI, USA Dean’s List (1997) T.F Green State Airport RI USA Opening Ceremony Committee (1996) Orientation Week Facilitator (1995) 1992-1994 Diploma in Hotel Management MARA University of Technology, Malaysia Dean’s List (1994) MLVK Golden Hand Award, Malaysia (1994) EXPERIENCE July 2009 – present Universiti Utara Malaysia Kedah, Malaysia College of Business Lecturer • Taught Principles of Marketing, Marketing Management, , Principles of Management, Personal Selling, International Business ,Consumer Behaviour, Human Resource Management Jan 2007 Intel Technology Sdn Bhd Penang, Malaysia Business Group Senior Human Resource Consultant • Responsible in Handling Employee Issues for both Penang 7 (NCO7) and Kulim 1 and Kulim 2 (KMO) Manufacturing • Strategizing NCO7 Organization Capability • Training and Coaching Supervisors and Managers • Influencing and Assisting managers on solving employees issues • Develop and plan the NCO7 manpower July 2005 to October 2005 Tun Abdul Razak University of Technology Kelana Jaya, Selangor, Malaysia Faculty of Business Management Lecturer (Part-Time) • Taught Business Management. December 2002 to March 2004 MARA University of Technology Arau, Perlis, Malaysia Faculty of Business Administration Lecturer • Taught Principles of Marketing, Introduction of Marketing, Marketing of Financial Services, Principles of Management, Personal Selling, and International Business. Services: Bachelor of Marketing Program Secretary, 2003 Seventh IMT-GT Varsity Carnival Program Committee, 2003 Personal Selling Program Head, 2002 Board of Academic Faculty Member, 2002 Hospitality and Tourism International Conference Committee, 2002 July 2001 to November 2002 MARA University of Technology Segamat, Johor, Malaysia Faculty of Business Administration Lecturer • Taught Principles of Marketing, Introduction of Marketing, Marketing of Financial Services, Principles of Management, Personal Selling, and International Business. Services: 4th UiTM Segamat Academic Conference Committee, 2003 Curriculum Review Committee Secretary, 2001 Student Development Manager, 2001 August 1997 to March 1998 Penang Mutiara Beach Resort Penang, Malaysia Sales Manager • Planned and facilitated government’s functions at the hotel.
  • 2. SPEECH & TRAINING DELIVERED Dec 2014 IMReady Freshie of UUM Counselling Center, Student Affairs Universiti Utara Malaysia, Malaysia March 2012 Leadership Skill Sophomore and Final Year Students of UUM Counselling Center, Student Affairs Universiti Utara Malaysia, Malaysia Dec 2011 Graduate Character Building, Module I and II Sophomore students of UUM School of Computing Auditorium Universiti Utara Malaysia, Malaysia Dec 2011 Self Image Senior Year of MAS Residential Hall, UUM MAS Residential Hall Universiti Utara Malaysia, Malaysia Nov 2011 Career Talk – the MNC expectations Senior Year of MAS Residential Hall, UUM MAS Residential Hall Universiti Utara Malaysia, Malaysia July 2010 A step to University Students of SEMSIRA (high school), Perlis Yayasan Al-Bukhary Residential Hall Universiti Utara Malaysia, Malaysia June 2009 Coaching and Mentoring Skills (Dewan Bandaraya Kuala Lumpur (DBKL) Asst. Directors Seminar Hall Menara 2 DBKL Kuala Lumpur, Malaysia December 2008 Key Performance Indicator (For Labuan Hospital’s staff) Hospital Labuan, Labuan, Malaysia December 2008 Social Ethics at Dining Table (For NAHRIM’s junior executive) Seri Malaysia Seri Malaysia Resort, Port Dickson,, Malaysia December 2008 Transition Change Management (For Vietnamese Junior Engineer in Intel Malaysia) PG MPH Intel, Penang, Malaysia November 2007 Performance Management (For NCO7 Manager’s and Supervisors) NC07 Hall PG7 Intel,, Penang, Malaysia November 2007 Supervisory Skills Training (For NCO7 Managers and supervisors) NCO7 Hall PG7 Intel, Penang, Malaysia February 2007 Performance Management (For NCO7 Managers and supervisors) NCO7 Hall PG7 Intel, Penang, Malaysia October 2007 Social Ethics at Dining Table (Nur Bestari Program) (For the Malaysian Women’s Organization) Ministry of Federal & Women’s Development Padang Sanai, Kedah, Malaysia September 2007 Social Ethics at Dining Table (For the Malaysian Women’s Organization) Ministry of Federal & Women’s Development Guar Chempedak, Kedah, Malaysia August 2007 Social Ethics at Dining Table (For the Malaysian Women’s Organization) Ministry of Federal & Women’s Development Sungai Petani, Kedah, Malaysia July 2006 Sales and Personal Selling (For Perhentian Island, Merang & Cherating Chains’ Managers) Suria Resorts Cherating, Pahang, Malaysia January 2006 Supervisory Skills Training (For Kuala Lumpur, Penang & Port Dickson Chains’ Managers) Ancasa Hotels and Resorts Jerejak Spa & Resorts, Penang, Malaysia August 2005 Supervisory Skills Training (For Kuala Lumpur, Penang & Port Dickson Chains’ Managers) Ancasa Hotels and Resorts Kuala Lumpur, Malaysia July 2005 PROTAKWA Student Motivational Talk (For university students) MARA University of Technology Segamat, Johor, Malaysia October 2004 Fundamental of Business for Small and Medium Enterprise Division (For Small and Medium Enterprise Owners and Managers) Kedah Economic Development Corporation Alor Star, Kedah, Malaysia August 2004 Fundamental of Marketing (For Small and Medium Enterprise Owners and Managers) Kedah Economic Development Corporation Sungai Petani, Kedah, Malaysia July 2004 Strategy of Internal Marketing (For Small and Medium Enterprise Owners and Managers) Kedah Economic Development Corporation Sungai Petani, Kedah, Malaysia June 2004 Fundamental of Customer Relationship (For Small and Medium Enterprise Owners and Managers) Kedah Economic Development Corporation Sungai Petani, Kedah, Malaysia May 2004 Basic Budgeting for the Small and Medium Enterprise (For Small and Medium Enterprise Owners and Managers) Kedah Economic Development Corporation Sungai Petani, Kedah, Malaysia December 2001 Academic Excellence Program (For university students) MARA University of Technology Malaysia COURSES & CONFERENCES Seventh Biennial Conference on Tourism in Asia 2006 Tourism, Hospitality & Food Industry in Asia: Development, Marketing & Sustainability Jeonju, Korea Fourth Tourism Educators Association of Malaysia Conference 2006 Petaling Jaya, Malaysia FBA Asian Business Conference 2005 Business Practices in Digital Era Malaya University, Kuala Lumpur, Malaysia Volunteers Orientation Program Petrosains, Kuala Lumpur, Malaysia Research Methodology Course Malaysia Science University, Penang, Malaysia Personality Type A Tool for Understanding Yourself and Others MARA University of Technology, Kuala Lumpur, Malaysia Basic Counseling Course MARA University of Technology, Kuala Lumpur, Malaysia Speaking Skill and Event Management Course MARA University of Technology, Kuala Lumpur, Malaysia ISO 9000 Course MARA University of Technology, Kuala Lumpur, Malaysia Testing and Evaluation Course MARA University of Technology, Kuala Lumpur, Malaysia Academic Conference MARA University of Technology, Segamat, Johor, Malaysia Hospital and Tourism International Conference MARA University of Technology, Shah Alam, Malaysia
  • 3. MANUALS, MODULES, PAPERS & PRESENTATION 2013 Barriers to Implementation of Reverse Logistics Practices among E&E Manufacturing Firms International Journal of Management Science Vol. 3(4), 21-31 2012 Integrated Business Strategy and Its Constructs: A pilot study at hotels in Malaysia Journal Of Global Management Vol. 3(1) 34-42 ICID: 1022966 2010 Integrated Business Strategy and Its Relationship with Hotel Performance ICTOM Proceeding, 2010 Langkawi, Malaysia 2010 Integrated Strategy and Its Relationship with Hotel Performance The 5th National Human Resource Management Conference 2010 Proceeding Trengganu, Malaysia 2006 Enhancing Human Capital Performance through Internal Market Orientation TEAM Journals of Hotel and Tourism Kuala Lumpur, Malaysia 2006 Quality Management Practices in Hotel and Lodging Organizations The 7th Biennial Conference on Tourism in Asia “Tourism, Hospitality & Foodservice Industry in Asia: Development, Marketing & Sustaining Jeonju, Korea 2001 The Marketing strategy and Policy in Floriculture Business: Malaysian Perspective Proceeding in Shiga University Journal Shiga University, Japan Professional Affiliation: Tourism Educators Association of Malaysia (TEAM) Computer Applications: Extensive use of MS-Office Statistical Application: Extensive use of SPSS (Statistical Package of Social Sciences) Interest: Internal Marketing, Internal Marketing Orientation, Hospitality Marketing, Human Resource Management, Business Strategy, Organizational Performance, Business Development, Social Etiquette, Social Protocol, Public Speaking, Negotiation Skill, Customer Service, Team Building