1. T.J. Griffin
100 W Pleasantview Dr • Hurst TX 76054 • (817) 360-6869 • tj14griffin@hotmail.com
PROFESSIONAL EXPERIENCE
Christopher & Dana Reeve Foundation January 2013 – present
National program coordinator
• Manage program providing one-on-one mentors for spinal-cord injury victims, MS, a
critical element of the foundation’s goal of helping people living with paralysis.
(http://www.spinalcordinjury-paralysis.org/forums/viewtopic/11777/54358)
• Plan, schedule and lead mentor training for more than 600 mentors nationwide.
• Secure partnerships with rehabilitation centers, hospitals, non-profits, to create
counseling and awareness programs for their spinal-injury patients.
• Gained two-dozen new partnerships in total, including the first such relationship
approved by HealthSouth.
• Recent counseling and awareness program launches include three of the largest regional
rehabilitation institutions in Dallas-Fort Worth:
• Baylor Rehabilitation Institute
• UT Southwestern
• Neuro Fitness Foundation
• Helping Restore Ability, the largest non-profit institution for the physically disabled
in Texas.
• Craig Rehabilitation Hospital, Denver CO
• Healthsouth Hospitals
Lift Aids Inc. April 2010-December 2012
North Texas Marketing & Sales
• Secured maintenance contract for largest ambulance and handicapped transportation
provider in North Texas
• Developed partnerships with Baylor Rehabilitation Institute and Reliant Rehabilitation to
educate new patients on the benefits of Lift Aid products and services
IBM Corporation October 1999 -2010
Senior Sales Representative 2006 – 2010
Responsible for supporting health care industry, direct interface with hospital administrators,
nursing directors, human resources leadership.
Business Sales Representative 1999 – 2006
Responsible for supporting manufacturing and distribution customers across the Midwestern
U.S.
Key Accomplishments:
• Consistently met or exceeded sales goals in a highly competitive market, across a
dormant territory in a mature industry
• Named the Customer Satisfaction Focal for Central Region, 2001-2010
• Named to lead Rep Advisory Committee for Central Region, 2006-2008
2. • Headed Physically Disabled Committee for IBM Diversity Council, 2004-2010
• Chosen as sales mentor, 2001
IBM Sales Awards:
• First-Line Mangers Award 2008, for achieving over 120% in all 4 quarters of the
year.
• Business Unit Executive Award 2006, for achieving 181% full year attainment
• Vice President’s Award 2005, for winning an 850,000 competitive deal.
• Territory Manager’s Award 2004, for receiving 6 perfect 10 customer satisfaction
scores
• First-Line Manger’s Award 2003, for achieving 156% full year attainment
• Business Unit Executive Award 2001, for achieving 164% full year attainment
Associates First Capital June 1997 – October 1999
Senior Client Representative, U.S. Auto Club June 1998 – October 1999
Customer Client Representative, U.S. Auto Club June 1997 – June 1998
Responsibilities: Customer service and satisfaction for world’s second-largest auto club, a
wholly-owned subsidiary of Associates First Capital Corp.
Key Accomplishments:
• Promoted to trainer after one year
• Appointed teacher/leader for new hire training classes
• Proposed and established nationwide roadside assistance program for physically disabled
• No. 1 client representative in customer satisfaction for two years
COMMUNITY INVOLVEMENT
• Inducted into the H-E-B Sports Hall of Fame 2016 as “Humanitarian of the Year”
• Motivational speaker – more than 100 inspirational speaking engagements to churches,
public schools, universities, service clubs, physical therapy schools and facilities
• President, Neuro Fitness Foundation, 2010-present (www. neurofitnessfoundation.com)
• Board member, Spinal Cord Injury support group at Baylor Institute for Rehabilitation,
2011-present
• Board member for Helping Restore Ability, September 2013 - present
• Mentor -
• Baylor Institute Rehabilitation (groups & one on one) 2010-present
• Trinity High School, 2001-2008, 2010 –present
• Grapevine Elementary School, 1994-2001.
EDUCATION
University of Texas-Arlington, Bachelor’s degree in Communications, 1998